Appliance Repair reviews in Atlanta, Georgia

This is the absolute worst company I’ve ever dealt with. Not only do you have to wait 30 minutes for someone to even pick up the phone, by the time you do, you can’t schedule an appointment within days, it’s always within weeks. I’ve waited four weeks to get my appliance fixed and I got a random text message today saying they weren’t coming. After I have waited over a month. This is the second appliance that I had fixed with them and the first one wasn’t any better of an experience. I don’t know how this company is in business. They have terrible customer service and their wait times are ridiculous. I cannot believe that the technician was supposed to come today and I just got a simple text message that said they are not. So if I want to reschedule, it’s going to be another two weeks out. This is unacceptable.

My technician was great. He was professional and very informative. He answered each and every question I had. He walked me through the steps that I was missing when operating my appliances. He made sure to contact me when he was on his way. He was the best technician I have ever had.

I have no problem with the techs themselves, but the company itself would NEVER get my business voluntarily. I had a tech out on 2/17 for frost in my NEW fridge/freezer. Somehow by 2/23 the fridge is completely dead. I was told a tech could come out on 2/25 - they called out sick. Then I was promised 2/27... and the tech called out sick again. No recourse, no offer to make it right, no priority rescheduling.. just a "we dont have availability until 3/5!?!? This is the worst customer experience I've ever had. Kitchenaid is forcing me to use Flamingo and apparently Flamingo can't staff their crews appropriately. So now I've been here with a dead refrigerator for 8 days and absolutely no one has offered to try and make it right. AND you're telling me there's NO ONE who can come back out here for another SIX days?! To leave my life in chaos for almost two weeks because YOU can't staff appropriately?! To cancel a tech TWICE for priority appointments and then just tell folks "oh well, sorry!" is absolutely ABSURD. ESPECIALLY when you are the only warranty provider for some of these big brands... 100% disappointing and unacceptable.

Marcelo was extremely professional, friendly, and quick. The initial communication and the service itself was super smooth and easy. He had ordered the part he expected he would need based on our description of the issue and brought it with him. He was correct about the part, so we only needed one 5-minute appointment to solve our problem. It was literally that fast. He even wore shoe covers without being asked. I really appreciate that. Super nice guy. Explained everything as he was doing it, which I also appreciate because I'm the DIY type that likes to hover and learn. 10/10 would recommend and use them again.

Frankie did a quick and fantastic job. He arrived during the announced time frame, worked quickly to replace a faulty Mother Board, assembled and tested the washing machine and left - all in less than 30 minutes. I've done two loads of wash since and the washer appears to work just fine. Frankie was very professional and friendly and I would highly recommend him and Flamingo Appliance Service of Georgia to anyone needing warranty or regular repairs. This was a warranty job, so I paid zero for this excellent service. Thanks Frankie and Flamingo!

Shane from Flamingo came out to fix my dishwasher and did an outstanding job. He was spot on with diagnosing the issue and took the time to clearly and patiently explain everything to me in detail. His knowledge and professionalism really stood out.

He worked efficiently and had my dishwasher up and running in no time. I truly appreciated how thorough and honest he was throughout the entire process. Great service from start to finish — I highly recommend Shane and Flamingo for appliance repairs!

The technician (Jeff) that was assigned to my case was great. He immediately recognized the issue in my dishwasher, ordered the part, once it arrived the appointment was set. On the day of the appointment the communication and tracking of the technician was great. Jeff had fixed the issue within 15 minutes - the motherboard was replaced.

Don't repair vaccum correctly.

Good old gentleman. Very nice behavior. Good responses. I like it

The place is a small shop but they are really good at what they do.

Best small appliance repair and has replaced the cord on the microwave to make it longer

They were very nice, patient with my questions, and reasonable prices. Thank you!

Great place for vacuum repair! Very friendly!

Fast honest service. Fixed my 2 Hoovers the same day. Located next to Sherwin Williams if you can't find it

I have brought a light fixture and my vacuum to this place and they have been able to fix both items. The time to fix was short and my vacuum seems to work even better now.

They are authorized to repair Kitchenaide countertop appliances such as mixers. They also repair electric bikes, lamps and vaccums etc. Free estimates and nice sales people. Small place but do good work.

They repaired our vacuum, they called me with an estimate and had it ready in a couple of days. Our vacuum is running like new and the service was great.

It was a little complicated to find the store but once I did I was not disappointed. They fixed my Kitchen-aid mixer with the utmost professionalism and cordiality. I definitely recommend it! and make sure to type Chamblee in your GPS or else it will send you to a random location in Norcross.

G-Vac repaired my Rug Doctor carpet cleaner, which had developed a hose leak. The repair was completed in a professional, and timely manner. The repair cost was very reasonable.

I've been coming to G-Vac for at least ten years, maybe a little longer. Every couple of years I get both my Dyson and Kirby vacuum cleaners serviced by G-Vac and they come back essentially brand new. Prices are reasonable (between $80 and $100 per vacuum) and you can usually get them back in less than a week. All in all, it's hard to beat this place.

I stopped in to get a replacement belt for my vacuum, and the store manager was extremely knowledgeable and helpful, not to mention they have parts in stock that no one else in Atlanta did. I got exactly what I needed quickly and cheaper than Amazon.