HVAC reviews in Fayetteville, Georgia
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I had the pleasure of being serviced by this fine company today. Mone' answered the phone, and found a way to fit my a/c repair in. Thanks to her and the hvac technician, the repair was done within 3 hrs. It was truly that fastest turnaround that I have ever seen! I definitely recommend this company for any of your hvac concerns! Mr Lewis
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RJW Heating and Air was the best thing that happen to me and my Family. Because we had major issues with our A/C unit and dealing with a warranty Company. They came in and fix the problems.
I would recommend RJW Heating and Air to anybody that's having a A/C PROMBLEM IN A HEARTBEAT!!! I can't thank them
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RJW has proven to be a top quality company with excellent customer service. Their timely response to meet our needs shows their professionalism and commitment to ensuring highly desired home improvements for their clients. We truly appreciate their kindness and efforts!
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The service was great from the initial phone call to the end. My technicians were Brian and also another gentlemen (I think it was Jermaine). They called ahead to give us an eta when on the way, they explained their findings, the repairs to be done and answered all of our questions. Something I noticed was that the talk between the two technicians as they worked remained professional, solution oriented and job related, which says a lot about the company. I’m really pleased with the service. Will use them again.
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I was very impressed with the level of service and professionalism I experienced with RJW Heating and Air Solutions. Technicians Jermaine and Jordan performed maintenance within 2 business days of me placing my work order and even followed up with me afterwards to check in and make sure the system was still functioning properly! Jermaine went above and beyond to answer my questions and solve any issues my heating system had. I will definitely recommend this company to all of my family and friends! Great job RJW and thank you again Jermaine!
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Robin and Jermaine are the dream team for HVAC services! I called in the evening to schedule a repair on my system and get a quote for a new one. Robin managed to squeeze me in the very next day and Jermaine kept me apprised of his arrival time. He was kind, considerate, and informative. He was able to fix my unit on the spot and keep me going for another season! Jermaine explained all the aspects of the replacement so that I could make an informed decision on a new unit. The quote was reasonable and very competitive. The reason I will continue to use RJW is because of their honesty, kindness, and trustworthiness! A winning combination!
UPDATE: June 20, 2023
I returned to RJW for another repair and a long needed system replacement. They continue to show kindness and consideration while keeping me informed of all the steps my particular home required. They're a small enough company to really feel valued as a customer, but large enough to trust they will be there should I need the warranty. The quote was competitive and considerate of my return business. Your calls will be promptly returned and Jermaine will be there when he says he will. I highly recommend RJW for their continued honesty, kindness, and trustworthiness! You can rely on them! -
My husband Robert and I had one of the best experiences we've had regarding the installation of a new system/appliance in our home. From day one when our home warranty company set-up our appointment with RJW Heating and Air - Ms. Mone' and Mr. Jermaine have been on point with making sure the entire process of securing a new AC and a new furnace went smoothly. The installation team was professional and courteous well.
And I'm all set for RJW to do the routine maintenance on the system as well to make sure our new systems stay running smoothly. We completely appreciated how Ms. Mone' and Ms. Jermaine advocated for our 30 year year old system to be replaced and provided solutions to our home warranty company to make that happen - which it did.
I am definitely glad we are now connected with a team who knows how to provide and deliver excellent customer service and a professional experience, and makes sure you are in the loop every step of the way. The house is absolutely cool right now!!! Thank you... -
We love RJW, they have always been dependable, fairly priced, and have done excellent work on our HVAC systems in our home. Locally owned and operated small business, great communication, and they take the time to discuss what work needs done. Would recommend to anyone!
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For several years, my warranty company, SEARS/CINCH, has sent RJW Heating to service and repair my HVAC system. Each time, I have been completely satisfied with the outstanding professionalism and expertise of RJW’s engineers.
I also want to commend the exceptional customer service provided by Monѐ. Her competence, integrity, accountability, and thoroughness consistently enhance my experience with RJW Heating. Monѐ is truly an asset to the company, and her dedication reflects the high standards that RJW Heating and Air Solutions LLC upholds.
I highly recommend RJW Heating for its service excellence.
David Harrison
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"Michael and I have been loyal customer to RJW heating and air conditioning service since they opened, and our experience has been consistently excellent. Their team is incredibly knowledgeable and efficient, especially when installing and maintaining our air conditioning units both upstairs and downstairs. The company has grown over the years, a testament to their expertise. We highly recommend their services and gladly give them a well-deserved five-star rating." Thank you for everything that you do Mr. Jermaine Williams. You are an awesome guy to us. You are like family.We love you and wife . Congratulations from keeping it going over the years. I recommend you to everyone…..Bless you🫡🙏🏽
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The service that I received here has been PHENOMENAL!! My very first call from Mone' was the best customer service/connection I've ever experienced in a business!! They offer quick appointments with very affordable prices in comparison to other quotes I've received to replace my compressor!! She worked with me from start to finish and I was able to get my compressor fixed in little or no time. I received a lot of information about my AC unit that I had no idea of that can now help me to better maintain my unit. I truly appreciate all of the staff here!! The other woman was also very helpful, kind and knowledgeable!! As a young 1st time homeowner, I truly appreciate the genuine service, knowledge, cost, and overall willingness to be patient enough to give me the time, and customer care that I needed to remain sane through the process of getting my unit up and running!! You all are the best!! Thank you for the great service!!!
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Received a fair quote, and beautifully documented photos of the diagnosis of my leaking evaporator coil. The ac unit/furnace replacement was seamless and everything was clean and well done. The owner actually was the one to come out and it’s great to support a family business, highly recommend!
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This is the best company to take care of your air and heating needs. They went over and beyond to get my air working. This is a hard working team from the the office to the field to ensure the job is completed. I T was a pleasure working with this group of dedicated professionals
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Job well done in reconnecting the system from the previous location. Great Services highly recommend..👍💯👍🌟
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I have been with RJW for most of my 20+ years in Clayton County. I have ALWAYS been pleased and satisfied with the service provided. I appreciate how patient they are working with me, and they always tend to ensure that I am completely comfortable with their explanations of service required. Whenever I have experienced a hick-up in achieving the anticipated results; they have worked with me to accomplish that win-win outcome. I highly recommend RJW Heating & Air to assist everyone with their HVAC needs.
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I highly recommend Rjw heating and air. The entire experience was great overall, The Office manager Monday is outstanding she was helpful and understanding. Jermaine was my technician he is very knowledgeable and ensured I was understanding everything involved with my system. They even got me financed at a great rate. Can’t say enough good things about them. Keep up the good work.
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I can't say enough about the excellent service I received from RJW Heating and Air. From the very beginning, Jermaine and his crew were professional, knowledgeable and respectful of my home. They walked me through the process, answered all my questions and made sure everything was done right the first time. The customer service was TOP NOTCH as well! The team that installed my AC unit worked efficiently, paid attention to detail and treated the job with the highest level of professionalism. I'm beyond satisfied with the results! Thank you RJW for going above and beyond. I highly recommend them to anyone in need of HVAC services!
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RJW Heating and Air Solutions have provided me with great customer service and care. I know I can count on them anytime I have an issue. I have had my Compressor and Furnace replaced along with additional return and air vents installed. I had a bad compressor that needed replacing under warranty and was a simple process to fix. They have always been easy to contact and schedule a visit when needed. If you have any issues with your HVAC system, be sure to give RJW Heating and Air solutions a call!
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Mon'e and her team went out of their way. I initially met her team through a home warranty company in search of replacing my furnace. RJW not only replaced my furnace but also provided a greater solution when they did not have to. They are quick to respond, kind, and professional all the way from customer service to the technicians. Simply a 10 out of 10 experience. Go to RJW for HVAC solutions, they'll treat you like family. And what more can you ask for nowadays?
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HIGHLY RECOMMENDED!!
From the moment I first contacted RJW’s home office, I received exceptional service in a timely manner. My HVAC technician, Jermaine Williams, demonstrated an impressive knowledge level of my HVAC unit. Much noted was his ability to communicate in easily understandable language. Jermaine analyzed my concerns and offered future recommendations for HVAC maintenance.
He worked methodically to cover every aspect of my unit's functionality and ensure it was working properly. What a wonderful representation of Ga Powers Senior EASE program!
Lastly, when Jermaine left my home, it was warm and toasty!
This is a stellar company who I imagine has a great HVAC team!
However, if Jermaine is available, ask for him by name; you’ll be pleasantly surprised… -
Super friendly