HVAC reviews in Marietta, Georgia

Excellent service. Very professional, thorough and knowledgeable serviceman. I also had John on an on call appointment. He arrived at 8:00 PM and did a fantastic job!

United Air Temp was excellent in diagnosing and repairing my AC. I have a unit less than 5 years old, Devin was able to see a number of issues related to the system as a result of power surges. He was focused and committed to fixing the issue and I've never been happier to have AC!

Kudos to United Air Temp for hiring smart technicians!

My service technician, Caleb, was exceptionally thorough, patient, and professional. He demonstrated deep knowledge and was also very courteous and pleasant throughout the visit. He conducted a comprehensive inspection of my unit, quickly diagnosed the issue, and resolved it efficiently. Based on today’s experience and his high level of professionalism, I would absolutely recommend United Aire Temp.

United Air technician that fixed my AC on August 1st was knowledgeable about parts needed for my unit. He troubleshooted to detect what was going on with the unit. He understood that it wasn't a quick fix and didn't try to sell an entire AC system. He fixed my dated unit.

Very professional, courteous and just an amazing company to work with. I spoke to 3 different customer service agents and they all were wonderful. Malika and Selina are gems, thank you for your patience. And to the tech DeMarco thank you very much, he took his time with us and fixed the issue and I appreciate you very much. Your company should be celebrating each of you, what a wonderful encounter. Thanks again.

The technician Caleb was prompt, friendly and very knowledgeable. He worked quickly, well and explained each step as he proceeded. An excellent experience.

My experience was great. Deven was professional and keep me updated on my repair on my ac unit. Exceptional service. I would most definitely use this company again, if he is the technician.

John from United Air Temp was great. We were on the schedule as an on-call appointment so he did not arrive until well into the evening as we were the next to last appointment of the day. I learned they work until all calls are complete so that was a relief. John was knowledgeable, personable, and took great care in troubleshooting the issue with our a/c. Even made recommendations on how to extend the life of our outside units. We are more than pleased and would ask specifically for John should we need to schedule again with United.

If I were to give my own rating to Devan from 1-10, it would be a 10+. He was VERY knowledgeable, dedicated in resolving my AC , resourceful with his time, (moved quickly yet efficiently), and pleasant. I am happy to have air again. Your company made a wise decision to hire Devan.

My technician was very nice and courteous. He was also well trained. He identified the initial issue and resolved subsequent issues once the control board was replaced. I was impressed with his knowledge and skill. That is testament to the company’s training program.

Terrible! Guys came out to service my hvac because I was having problems. Once they got up to the attic, one of the guys came through the ceiling when stepping off the beam. The other guy mentions and saids oh this happens from time to time. He was nonchalant about the situation. I was inconvenienced. That was just another problem for me to deal with. Also, notified my home warranty company I went through to get the work done. The manager had to be contacted and notified. United Air Temp insurance will be covering the damages to the ceiling. The problem I was having from the hvac system was bearly fixed. They had to be called back out the same day as service because the job wasn’t finished all the way. Once I called United Air Temp back I had to argue with the representative just to get them to come back which they weren’t even gone 1 hour yet from the house. The representative went back and forth with me on the phone for 15 min. and finally the guys who came out was in their way back. Water continued to refill the pan that was in the attic due to the left over water that they didn’t try to get out that was still sitting at the bottom. I had a wet vac and proceeded to get the excess water myself and then the guy decided to help. He mentioned that he was a little unprepared because he didn’t have his flash light to notice it was a lot of water still sitting within the unit. It took about 2 weeks for their insurance to reach out and waited on the check. The insurance company was nice about the situation and make sure to take care of it. Then I had to find a company to fix the ceiling and install the insulation back and repaint the spot with the matching paint of the ceiling. This was an entire ordeal. Something small just had became a bigger problem and inconvenience.

Peter was an outstanding technician. He was prompt, courteous & professional in every way. He got the problem diagnosed, explained the issue in detail & got the job done without delay. If we need your services in the future, we are going to ask for Peter. We will definitely recommend your company and tell them to ask for Peter to get his top notch service.

This company is a clown car.

I was never followed up with for 3 weeks. Not once did they communicate when they said they would.

They told me my fan prop needed to be ordered, and that they would tell me Monday. (This was a Friday).

No one called until the end of the following week, and that was only to confirm that I would pay.

I asked them to please reach out and note that I had been left hanging and that I’d like better communication in as I have a small business and a toddler, so I need this resolved and am very busy.

I was promised at that point an ETA for delivery as soon as it was available, and that someone would be scheduled to install for the arrival day once it was available.

No ETA ever came. A week+ passed and I called back. Part is there and now I can’t be scheduled for 2 more days. Nearly a month with no communication and no AC. I asked to speak with a manager.

No manager would take my call, but i was promised a call back. 3 hours later I call back and am told all the managers are gone for the day.

Also worth noting: my girlfriend and I were told we would only be charged the service call until the work was complete and they charged us $285 for the service call and condenser without completing the work once I left the house. (I had to go to work, and left my card. She was told again what everything was going to cost at completion BUT ONLY service fee today).

Don’t give them your money. They don’t respect your time or their own promises. Photo of my useless AC attached

Technician arrived early and was very nice and polite. He checked both units. Explained the issue was low freon for my downstairs unit and the type of Freon in my unit they don’t carry so he has to take that all out and put his kind in. He finished, I paid (ALOT) and he left. Within a few hours the unit was blowing warm hair. It was hotter than before he came as the unit before would cool, but ran all day. Got up the next morning, it was hotter inside than outside and the thermostat was higher than before as well. Called the warranty and they said the technician hasn’t turned in the authorization from the service so they can’t do anything until that is turned in. Warranty lady said she called the company and they don’t have the authorization. So, I paid about of money to get me up to end up with heat instead of air. AND I’m stuck because my only viable option is to call another company and pay even more money. Almost a thousand dollars and now it’s HOT and uncomfortable so I had to turn the unit off altogether. Before calling for a technician, the unit cooled enough yo be comfortable.

Devin was great! He explained everything going on, and he worked fast to resolve the situation. He worked fast and safely to get the air back on. Solid customer service and technical acumen! Totally recommend this company if you are with American Homeshield.

Iustin C. and his partner were extremely professional and knowledgeable about the equipment and home warranty service process (we were referred through AHS). They serviced our equipment and made the recommended and necessary diagnosis, they provided options and alternative solutions and made sure we understood the pro/con of each option. Thank you!

United Air Temp are such an amazing company. They respond quickly and professionally and they are one of the best companies to work with. Their technicians are courteous and ensure they address all your concerns. Thank you for doing a great job.

Excellent experience. First time calling today. They were able to send somebody out same day. Once the tech got there, he gave us a quote that was very competitive. He fixed our issue right away.

Terrible service. They sent some salesman instead of technicians! They were supposed to call the insurance and follow up with me, but they did not. I have called them at least 5 times and waited for a week, but no follow up. This is embarrassing! They have no idea what they are doing. They just want to sell their products and services through the insurance company. AHS is better off to cancel this company contract because they are not technicians, they are just bunch of phony salesman trying to rip of the customers. Very disappointing.

United Air Temp has become my preferred HVAC service technicians. They make scheduling easy and have helped us a lot with an older system under a home warranty that needs to be replaced, which we plan to have to then do soon. Mario definitely saved the day!

I've had 10 appointments over a 2 month period and I'm still without heat in the winter. They've replaced the defrost board and sensor, the exterrnal thermal expansion valve, and the internal thermal expansion valve. At that point, they told me that the heat strips and unit were undersized for my home. I've owned my home for 10 years and never had this problem. The home warrant company says any further repairs will not be covered because this falls under the category of improper installation. At that point, I reported that this isnt a sizing issue, its not working. They assured me it was, and came out to get the details for their quote. I asked for a manager to come to that appointment and verify the diagnosis and he found that the person who replaced the outside expanion valve tried to bypass the fuse and did a bad wiring job so the unit was intermittently losing power. I asked the manger to send me a quote to upgrade the heat strips and to call me about my experience. That was a week ago and he never called or sent the quote.