HVAC reviews in Norcross, Georgia

Keith is a very good technician, he did an awesome job on my furnace. He recommended a product that I really needed that no one else had ever pointed out to me. Thanks Keith, job well done!

I requested a HVAC tech come out to my home as my AC was not working properly. The tech recommended that I get a new AC. He told me he would have his sales rep come out to talk to me about the options I would have as far as replacing it. Their sales rep showed up. His name is Jimmy, and he told me all these great things about Bardi and their products. We came to an agreement of my buying a cheap HVAC system as I was trying to save money. It would cost me 12,000 dollars for the system. The next day April 5th, 2025 their install tech came out and installed the equipment. I was at work at the time, but I had a family member there. I returned home to find out the lower level of my home was not being cooled, and they had left part of my old HVAC system connected to the new system. It was a burnt up disconnect that should have been replaced and was a major part of what was wrong with my old system. Also they used a panel cover from my old system instead of new. I asked Jimmy to come and pick up the equipment which it states I have three days to reject the equipment in the contract. He expressed that I couldn't reject the equipment after it was installed. They had a tech come out the next day April 6, 2025 to fix the downstairs not working, and he fixed it. The next day it happened to be cold outside so I turned on the heat. No heat was coming out of the vents just cool air and the fan unit was running extremely loud outside. It was so loud it sounded like the fan unit was in my room on the second floor, so I turned it off. When I did turn off the fan unit made a horrible exploding noise. Once again I called Bardi and asked them to come get their HVAC system, they refused. Crystal the customer care rep is who I spoke with. She scheduled another repair tech to come out on April 12th to look at the HVAC system. I waited the entire day and no one showed up. I finally called and the receptionist told me it was their employee appreciation day no one would be coming. Monday I received a call from Crystal their customer care rep stating she text me and told me no one would be coming, but I never received that text. She scheduled another appointment for Easter Sunday. I stayed home Easter Sunday instead of going to church, and no one showed up again. I've stated each and every time I've spoken with someone from Bardi that I don't want to do business with them but they are basically trying to force me to keep their equipment at this point. This is by far the worst customer service experience I've ever had. These people are trying to rip their customers off basically. This should be illegal. I've reach out to get a lawyer to force them to remove their equipment from my home. Stay away from these people at all cost.

Brad was awesome, thorough and thoughtful to ensure that I was not just getting a replacement unit but an efficient unit for the structure of my home. Didn’t waste waste a lot of time trying to
sell me something that wasn’t in my budget. My system as installed next day!

Pedro was well-informed, patient with all my question and hard working. He was a big help and got the job done. I appreciated his friendly but professional demeanor.

Scott came off as a very professional and knowledgeable technician. He showed me what was wrong with my furnace and explained in detail what it would take to repair it, the pros and cons of the repair. He also explained to me about replacing the furnace and explained how they worked. Scott even made a suggestion as to what type of furnace to get for my home. Great job!!

Jamison did an excellent job installing my new garbage disposal. He arrived on time, was professional, and explained everything clearly before starting the work. The installation was quick and clean — no mess left behind. He also tested the unit thoroughly to make sure it was working perfectly before leaving. I appreciated his attention to detail and friendly attitude. Highly recommend Jamison for anyone needing reliable, quality installation service!

Julian was very knowledgeable about the entire programs offered by Bardi. He took his time and went over things in detail. Very respectful and he had great customer skills. Kudos Julian and Bardi.

I try to tell my friends about Bardi. I replaced my old HVAC that I had for 16 years. My old system was removed from the attic and back yard. I keep my heat at 66 degrees and A/C on 72. Friends are complaining of $500-$600 electric bills. Ever since I purchased my system, I pay around $100 a month. Today, Yves came out and provided maintenance. Very polite and professional. Thoroughly explained everything. I am on the Bardi Friends and have been for years. It includes maintenance for your heater and air conditioner. Bardi is a great company but you gotta be willing to spend a little extra on your HVAC. Financing plans are available. Again, can’t go wrong with Bardi.

Bardi was quick in response - same day service. Was at our home within an hour. Tech gave us great tips to help with our issue in the future and what we could do when our budget allows. Sure wish I had called them quicker.

Julian was great. He thoroughly explained maintenance I needed and why it was important. He also gave advice on what he thought I needed to get done first if not all at once. I was very grateful and appreciative of his knowledge and advice.

Giving 5 stars to Bardi’s Brulio Garcia and Sebastian Usma for their excellent work in changing out our electrical panel to bring everything up to code and improve our safety. They were very professional, made sure to give us regular updates, and the finished product was great. I would highly recommend them.

I had the pleasure of meeting Chris today . He came out to do my annual inspection on my HVAC . He was very knowledgeable and pleasant, professional. I would recommend him to anyone who is seeking a new home system.

I found Bardi online, we needed some plumbing services. The technician Pedro was fantastic, and gave me a good overall feeling about the company. He seems happy at Bardi. Companies that treat their employees well, are good companies!! Thanks Pedro for the great service!

Jordan provided excellent customer service today! He exhibited exceptional knowledge of the plumbing services that he provided. The icing on the cake was his great personality. I would definitely recommend him to others. The price I paid for the service was my only disappointment! The technician didn’t set the price so I couldn’t blame him.

I was in need of an estimate for an EV Charger installation. I settled upon this company at random and so glad I did. I submitted the questionnaire online and within minutes received a follow up call! Shortly after that, I received a scheduling call and within less than a couple of hours the Tech (Allen) was at our doorstep. Allen was prompt, professional and knowledgeable. He even offered other services provided by his company but we were not in need of those. My EV Charger was installed the same day and I was very pleased with my overall experience with choosing this company.

Brad recently came to assess our broken furnace during a winter storm. Instead of rescheduling due to significant snow, Brad braved pretty bad weather in his area to make the appointment and was polite and informative on the furnace issue and the different options and costs available to us. He was patient during the decision making process and made sure to follow up later to check in. We very much appreciate his efforts on our behalf to get us a working furnace and would highly recommend him!

Cristobal Lopez was very friendly, professional, respectful, and patient with my questions. He was able to explain what was recommended and why. He pointed out the problem areas and explained what could result if left unattended. No pressure, just information clearly explained. The next time I call Bardi for a service call, I will request Mr. Lopez and hope he is available. He's a good man!!!

Great communication from the start. Elio was super nice and very professional. He was great with questions and explaining everything we planned to get repaired or replaced. Great guy!

I needed service today for a leaking toilet and called Bardi to see if they could fit me in. They were able to get me scheduled the same day, which I really appreciated.
The plumber, Jordan, arrived and took care of the issue quickly and thoroughly. He was personable, happy to answer my questions, and genuinely enjoyed talking about his work—it really showed in the quality of service he provided.
Thank you to Bardi and Jordan for the excellent help today.

Couldn't ask for a more personable technician. Steve came out and inspected my problem and told me exactly what I needed to do which was have my tank serviced. He even left me his phone number just in case there was something that he could do more to help. Glad I made the right call! Keep it up!

The Technician Caleb from BARDI Heating & Cooling came to help us with our Air Conditioners. Once he checked what the issue was, he explained everything with such clarity and advised us what steps we should take next. He was very respectful and very professional.