HVAC reviews in Honolulu, Hawaii
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Kevin was incredibly kind, thorough in work ethic, and clearly communicated the work he did. I'd definitely like him to be our technician for future system maintenance!
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Installation Techicians were friendly and professional. They did the installation, explained how to use the remote controller and they cleaned up their work areas before they left. Thank you to Christian Louie for the coordination and to Kevin, Lead Technician, for coming out to do the assessment. Thanks Air Masters!
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I spoke with Sherman on the phone and he diagnosed a bad fan motor and blower wheel. When Kevin came he was terrific. He protected the area around the AC replaced the motor and wheel and cleaned up. Couldn’t have asked for a better technician or a better service.
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Kevin was very professional, polite, and knowledgeable. He did the annual maintenance on my AC unit, answered my questions, and cleaned up well. I will definitely be calling Air Masters for future AC maintenance and, if possible, request Kevin.
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Kevin showed up, right on time, he was very polite and very efficient in repairing my a/c.. Beautiful company, Thank you Sherwin, Thank you Sherman.
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Kevin, the AC technician, was very knowledgeable and professional. He went out of his way to make sure our split AC and central AC systems were in great working order!
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Joel came out in July and Sept to service two separate air conditioning units. He was very efficient and thorough both times. Joel has wonderful customer service. He leaves the area spotless.
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1/27/26 Kevin did a great job fixing my a/c unit this morning. He diagnosed the problem efficiently and replaced the broken part the same day. Thank you Kevin!
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Kevin came to our house this week and fixed our 3 split AC's. He really took his time and took apart the system and basically re-built it to working order. I could tell he takes pride in his work and makes sure he does things right the first time. Thank you, Kevin!!!
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Airmasters tech Kevin troubleshoot our Fujitsu split systems AC. Found the leak on outside unit. Suggested that he could repair the leak and I gave him the go ahead. After 2 hours the repair was done and AC is up and running. Very good job well done.
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Justin is very efficient and did a fantastic job maintaining our AC unit. Appreciate nice workers like him. When we asked questions, he went out of his way to help us kupuna.
On another project, Jesse went out of his way to help us… above and beyond. He was very respectful and caring, meticulously installing our new AC unit. We instantly sensed that Jesse truly loves his job! Thank you Jesse!
And lots of kudos to Kim too, having to go up our attic, work that often goes unnoticed, job behind the scenes. Excellent teamwork in the installation process outside! We also appreciate you Kim! -
Justin came to do the annual maintenance of our split ac units. He was on time, polite, helpful and did the job well. He asked several times throughout the visit if we had any questions or needed anything else.
It was another positive experience with Air Masters. We got a recommendation from a neighbor who used them and went on to have our initial install done by them in 2008. Through the years we have been happy with their work and continue to use their services to this day.
Mahalo Justin! -
During our annual maintenance with Air Masters, Justin performed work in a pleasant, professional and pleasant manner. He was courteous and offered helpful explanations to any questions that came up.
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Amazing service today by Air Master’s tech’s Kevin and Kim. I was certain this repair would take days. They diagnosed the issue, stopped the coolant leaks and recharged the system all in 1.5hrs. Air Masters are now my “go-to” HVAC company. Thank you Kevin and Kim !
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Justin is an amazing worker. He did the maintenance on my split system air conditioner. He was fast and professional. He is so courteous and neat. He took the time to explain everything.
I accidentally dropped a glass gallon of liquid, and he was so nice to help me clean it up and move somethings. He helped me get a $75 rebate from Hawaiian Electric. Awesome.
Happy Kupuna -
Kevin came to provide us with an estimate and was very thorough in explaining our system options to meet our cooling needs. He also accommodated our work schedule and came to our home when we got home from work. Kevin and Kim came to our home this afternoon to install our new Fujitsu AC unit and did a wonderful job. They were very mindful of working inside our home by laying plastic sheeting on the floor. At the end of the installation Kevin took the time to explain the warranty, possible service intervals, and the operation of the unit. We love our Fujitsu! Thank you to Air Masters, Kevin and Kim.
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Kevin did a professional & courteous job for maintenance of 3 split systems (2 Fujitsu, 1 Mitsubishi) at my residence. He also provided insightful advice for maintaining the units in between annual maintenance service. Highly recommend their services.
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These guys are the best. We had a new split AC system put in by the gang at AirMasters & couldn't be happier. Quick, fair, and efficient work with no delays or excuses. Just great work by great people. Can't recommend AirMasters enough!
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Kevin is amazing - a very competent professional who carefully diagnosed, thoroughly explained and showed us the problem with our ac unit,. He then provided a detailed explanation of the necessary repairs and cost to fix it.
Kevin efficiently completed the work, was very courteous, and left the work area clean and tidy.The a/c unit is back up and running!
I would confidently recommend Kevin and Air Masters to anyone.
July 30, 2025
We recently decided to install a new large Fujitsu ac unit in the kitchen/dining/den area which had previously had no ac. Contacted Air Masters and Rex stopped by to provide a quote and determined the best wall location for maximum air flow while concealing all the piping. Duke and Kim did an excellent job of installing the new unit and were very professional and courteous. They used plastic sheeting and made sure everything was clean before leaving.The new unit is perfect and blends in nicely with its new location. Duke and Kim carefully explained the unit to us including the components both inside and outside the house. We are very pleased with Air Masters and their professionalism and technical capabilities. -
We’ve been using Airmasters AC Service for our Fujitsu unit, and Kevin has been absolutely outstanding every single time. He’s always so helpful, reliable, and takes the time to explain what he’s doing so we understand the repairs and maintenance. Whether it’s servicing or fixing an issue, Kevin does an awesome job and makes sure everything is running perfectly before he leaves. It’s rare to find someone so professional and consistent, and we really appreciate his quality of work. Highly recommend Airmasters and Kevin to anyone looking for dependable AC service!
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Our friend had their A/C installed by Air Masters and was happy with the work. We were equally satisfied with the whole process from the initial consultation to the final installation. Jessie and Kim were professional, efficient, and tidy! Thanks very much!