Appliance Repair reviews in Boise, Idaho

4/15/24 Samsung dish washer wasn't draining, scheduled Clint to come diagnose the issue. Cost of that was $80. Apparently my garbage disposal had a plug preventing the washer from draining. Stuck a screw driver to break the plug and remove it from the sink, no more than 3 to 5 minutes was spent. Called Shane the owner to ask if he can adjust the fee for such a simple and fast fix, maybe to $40 for Clint's time and effort. Absolutely no budge room, nothing. That's crazy. For anybody having a COMMON AND SIMPLE fix to this issue remove the hose that connects the dish machine to the disposal and look for the plug. Hopefully this helps others not waste $80 for something simple, thanks Shane, appreciate the help 👍

I called to get my 8 year old 46" Samsung TV repaired, and Rudy told me due to its age and low cost of up-to-date TV's, it would better to get a new one. So kudos to Rudy and his good advice ☺️

They were great. I had a break in my ceramic cooktop..Samsung replaced in no charge..Telco came out to us, 60 miles, to replace the top totally free of charge.. Over the years they have serviced so many of our appliances..Always on time, great service..

Jessica is an amazing appliance repair woman! She knew exactly what to do to troubleshoot my GE combo washer/dryer even though it was her first service call for one of these units. The best part was that it was fixed when she was done! I was able to catch up on a few days worth of laundry after she left. She's very professional and knowledgeable. She is absolutely preferred in my book and will be requested in the future! I felt so much more comfortable having her in my home.
For anyone woman who struggles with having unknown repair men coming into their home for any reason please call Telco and ask for Jessica Busick!

*Oh and, it only took 2 days from the time i called GE to when Jessica was at my door. I was expecting a week at least!

Don’t waste your money. Our dishwasher had a very common error code and the technician Nikolas had no idea what it meant. He told us we could replace a part but he wasn’t sure if it would fix it. He ran the cycle once and the error didn’t pop up. We told him it always happens on the second cycle after we reset it but he wouldn’t stay to find out. Said it was working fine and left, the code kicked back on right after he left. We called in and the guy on the phone said well the tech recommended this part and you didn’t want it so he left. That is not what happened and the guy was rude and hung up the phone. Such a rip off!

Jessica came out to my house in the Yakima Valley, WA to repair my Samsung dryer. She was very professional and quickly diagnosed the problem. It was repaired within an hour, and she was very helpful with answering my questions. Would recommend this business, as the Yakima branch was very professional and easy to deal with. It was also a Saturday appointment, which was good for my work schedule.

Excellent customer service. They were communicative, on time, friendly and professional. Respected my time and home when they came out to service our TV. Highly recommend these guys.

First of all, they gave me an ETA between 8 AM and 4 PM. I had to take work off to account for this significant amount of time. 4 PM comes around, they didn’t show, I call and they said it’s actually between 10 AM and 6 PM. The guy shows up at 6 PM. He tried to leave early and say the wiring in my house was faulty, that he can’t do anything until I fix the wiring in the house. I walked him to the breaker panel and showed him how to use it. It was the reason for my call to begin with, a dryer that kept tripping the breaker. He reluctantly stayed after I called him out on his lie, and tried to fix my dryer. After 1.5 hours, he says I quit, I was supposed to be home two hours ago, you are going to have to finish this job. He couldn’t even connect the vent hose successfully. Very frustrating, had to take an entire day off of work for someone that clearly does not want to be there, who isn’t a professional, and to show up hours late. Do not recommend.

My experience with Telco electronics has been excellent! After Samsung care determined that I would need a technician to look at my washing machine, Telco contacted me quickly. They were able to make an appointment for me within less than a week and the technician arrived with the part needed. David was courteous and kind coming into my home. He answered all my questions for me. Thank you David! Thank you for getting my washing machine up and going again so I can take care of my family.

Craig came out to fix our Samsung tv and is an amazing job. He was able to replace the needed part in a few minutes, he was pleasant and communicated well with me about what he was doing. Best service, so grateful for Craig coming out and fixing our tv.

I want to express my experience with Telco Electronics was beyond my expectations, since I have never heard of them. They were referred to me by Samsung. My television repair was covered by Samsung warranty.at no cost. From the first phone call to schedule an appointment to the very end of the repair, both Craig and David, your technicians, treated my visit with their utmost professionalism and knowledge, along with their kindness, and answers to my questions I had. Kudos to Rudy, your customer service representative, who contacted me to schedule my appointment was wonderful. I will definitely refer and recommend the service of Samsung Care to everyone. I am completely satisfied with your service. Thank you.

I had a Samsung TV that needed servicing for a horizontal line across the tv screen. The repair team from Telco, Craig and David were extremely professional, they were helpful in explaining what happened with the Television and even helped me remount my television when the repair was completed. I am very satisfied with my service and would recommend them for any service in the future. 5 stars!

Craig was absolutely amazing. Put in a ticket through Samsung last week because my S90D power fuse blew and killed my TV. They scheduled me with Craig and his co-worker, they then called earlier today a couple hours before my appointment saying that the coworker got into an accident but instead of cancelling, Craig was still willing to come out alone and they just asked me if I could help lift the TV down because of its size. Craig knew exactly what to do with the issue and was able to open up the TV and replace the whole power board within 10 minutes. He was super fast, super friendly, and very professional/experienced. I’m beyond impressed with the service he provided to me.

Rich arrived on time and he figured out the problem with my washer in less than 15 mins. I would recommend this company.

Gave me council to buy a new cooktop even though he lost the business. Good sense of humor and personality as well. Excellent service.

Quick, friendly service. Didn't try to up-sell me a repair that would cost more than a new fridge. Will definitely call them for any future repairs I need done.

I contacted Western Repair to have my refrigerator fixed. I found the service to be quick and satisfactory. I would highly recommend this company to my friends and family.

Rich was on time and called first before he came over. He went over the problem with me and then started his diagnosis. He figured out the probable problem and gave me a fair price for the fix.

Prompt service, very helpful and friendly! I've had Rich out to fix appliances at my house twice and he will definitely be my choice in the future.

Rich did a great job. Knows his appliances. On time and determined problem quickly.
Very personable.
Highly recommended

He did a great job of fixing the refrigerator. He is a hard worker and cares deeply about his reputation and will go above and beyond to make sure the job is done correctly and that he has happy customers.