Plumbing reviews in Boise, Idaho

My technician was super!! He did say the minimum was $125 for a service call (cheaperthansome other companies), he was only there for a few minutes, he took the handle off, tightened the nut, put the handle back on.... I would definitely call them again though, if I have a bigger issue!!

Diligent, conscientiousness and professional! Five Star came out and unclogged our sewer line and made modifications for any potential future events. They left our system way better than they found it! Highly recommended!!!!

Ray was great! Christmas Eve and wet flooring! He and Michael came out within 30 mins, found the problem fixed it and contacted a restoration team for us!

Ray and the team have done an amazing job! Between replacing the main sewer line and the geothermal line, Ray has done it all. I've been well informed throughout the whole process, the team has been as efficient as hiccups and weather have allowed for, just overall amazing experience!

By far the best plumbing company in the valley. I had an issue with my water heater. Ray was so awesome to deal with throughout the whole process. I would recommend them to anyone.

This company is the best. From first calling to get a quote, to have someone come out the house, to getting our work completed. 5 stars on everything. Fair priced, excellent communication. The owner Rey is fantastic and Mike who came out to look at everything was personable, knowledgeable, and I had a great experience. I’d recommend them to anyone I know.

Ray was responsive to our call when we came home to find hot water heater leaking late on a Friday night. He was able to find a replacement on a Saturday and had us up and running again before Noon. Excellent service. Would recommend without reservation.

As usual m, five star did most amazing job. So professional and considerate tech.
Thank you your support of Living Word Church Food pantry as well.
Blessings

I was impressed with Five Star's professionalism. Right when they arrived at our house, I was confident in their work ethic and knowledge. They worked hard and efficiently to repair our line. I did not get the sense that they were trying to overcharge for extra, unnecessary repair work.

I’ve never had a better experience with a plumbing company than I did with Five Star Service Pros.

My project was extensive. Veolia contacted me to let me know my water usage was averaging 500 gallons a day more than my neighbors. It turned out the issue was a leak in my main service line—a repair not covered by insurance or Veolia. Knowing this, I was incredibly anxious, especially after past experiences with plumbers who were either rude, pushy with upsells (trying to sell me “memberships” like it was pest control), or downright dishonest. One company even charged me almost $4,000 for a job that should’ve cost around $500.

Given how serious this new leak was, I was terrified the repair could cost upwards of $20,000. I spent months researching the issue and trying to get an idea of average costs. My uncle—though not a plumber—has done this kind of work before. He’s a retired carpenter, landscaper, and appliance repairman, and he advised me to just replace the line since it was galvanized and over 60 years old.

Still, I wasn’t comfortable with any of the companies I found online because of so many poor reviews. So I turned to AI—specifically ChatGPT—and explained my whole situation. Even AI warned that the costs could be high, and I shared my fears about trusting plumbers again after being burned. That’s when ChatGPT recommended Five Star Service Pros.

To top it off, I posted in a local Facebook group asking for recommendations. My cousin mentioned the same company and said I wouldn’t regret calling them. She also mentioned Ray, the owner, and how great he was. That confirmed for me that I was on the right track.

I visited their website and scheduled a callback. It was a Saturday, and within two minutes, Ray called me personally. He was in Mountain Home and offered to drive all the way to Boise (45 minutes) just to take a look. That alone impressed me.

Once Ray arrived, he thoroughly inspected everything—from my yard to my basement. My main service line goes six feet down, under a concrete porch and stairs. It’s not a simple setup. But Ray didn’t flinch. He came inside, traced my pipes, and came up with a solid plan. His team capped off the old galvanized line and installed a new line across my backyard, entering the basement from the opposite side of the house. They even installed a new, easy-to-access shutoff valve.

Despite having to trench the yard, they were extremely careful and respectful of my property. They repaired damaged parts of my sprinkler system, and even removed a huge tree stump—at no additional charge—just because they had the equipment to do it.

This was the best service I’ve ever had from any company, hands down.

Thank you so much, Ray, Luke, and the rest of the crew who spent two tough days in my yard. You are all deeply appreciated.

To anyone reading this: don’t hesitate. If you need plumbing work done, call Ray and his team. They are true professionals who live up to the name Five Star Service Pros—they go above and beyond (and yes, below, if digging’s involved!).

Five Star Service Proa helped me within an incredible ADA compliant wet bath. They also helped me alter another half bath in my home. They did an incredible job.

The toilet had been running continuously and their toilet repair replaced internal parts which fixed the issue completely.

Called this plumbing business when the sump pump failed and their tech handled the installation perfectly and I appreciate the tech for restoring its function.

Kenneth corrected our water line valve leak. He completed his task quickly and silently without disturbing our family. I was worried about the repair time and the house's water supply, but everything worked well.

I appreciate Boise Plumbing for excellent service and professionalism. We're thrilled with the outcome and the way everything worked out. Now more than ever, our faucet is operating well!

Excellent business to collaborate with; employees are skilled and friendly. Jeremy is a highly recommended technician. It's quick, dependable, and cheap! They are the best plumbers you can get.

They arrived the same day to give us an estimate and, in the end, replace our old, leaky water heater. They were really responsive. Many thanks, Boise Plumbing!

For a long time, Kenneth has been our go-to plumber. You won't find a more dependable, competent, and professional plumber anywhere. We are on the Boise Plumbing maintenance plan since we are so pleased with their work.

Five stars for Boise Plumbing! They recently helped me with a clogged drain, and their service was exceptional. Their plumber arrived promptly, cleared the clog efficiently, and made sure to clean up after themselves.

What a wonderful business! We have utilized them several times over the past seven years, and each time we have been thrilled with the results. Their receptionists are helpful and pleasant, and they always find time for our appointments. The plumbers are extremely competent and thorough, paying close attention to every aspect of the task.

On the dot, Kenneth assessed the damage, located the necessary replacement parts, and swiftly installed the shower fixtures. Both servicemen were friendly and meticulous in their work. Boise Plumbing comes highly recommended from us.