HVAC reviews in Meridian, Idaho

Ultimate provided great service to me by several times. Patrick came to do regular maintenance yesterday and they are professional and spent more than 1 hour on the inspection and maintenance. Also they found the oil leakage motor, which explained why I heard the motor noise became much louder and shaking in the past 3months. They offered reasonable cost to replace it and now the HVAC noise goes back to normal. They did thorough maintenance and repair with good quality on service. I believe I will find Ultimate and Patrick for future service.

Martin

Sergey was so nice and very thorough. He explained everything to me and showed me with his camera, exactly where the issues were. I felt very comfortable with him. He definitely went the extra mile!
Also, Tim was extremely helpful with our purchase of the new HVAC system we purchased. It took quite awhile for the process, and he was so patient. Wonderful people!

Brandon is an excellent technician. He was very thorough in explaining the issue, showing me photos and video of the exact problem, and finding a fix for the issue. After the parts come in, I’m looking forward to Brandon’s repair. Thank you for the professional and thoroughness. I appreciated his logical explanations and easy-going manner. Many thanks for a great appointment today.

Aidan came out on a Saturday to look at my dead furnace. Was very friendly and professional, checked everything very thoroughly and gave us all the possible options to get the heat back on so we could choose the one that made best sense financially. I highly recommend Ultimate to anyone, I am very happy with their service

Honestly not sure how these scammers have so many 5 star reviews. Currently selling our home and just needed a quick hvac service done. Was told to call Ultimate by my agent as they are usually quick to respond.

They offer a $50 basic service - which I did not know until after the fact. They upsold me on a $200 pre-sale inspection and evaluation - which I repeatedly told them I did not need done. I just needed a quick tune-up. They then added an additional $50 charge due to my furnace being in the attic and the tech not bringing a ladder with him. I was told the furnace was completely covered in rust and needed significant repairs. He also *somehow* did a full operational test on by ac unit in the middle of winter. I was told the unit used for my house has been obsolete since the 80s - the house was built in 2010 - and the unit needed to be replaced for ~$15-20k.

This dude was full of crap and tried cornering my wife and overwhelming her with this information before I stepped in. He knew we were under contract and thought he could strong-arm us into making these repairs before closing.

Called Ultimate twice regarding the situation - was told a manager "wasn't available" both times. Was told I would get a call back to make things right both time. Haven't heard back from them in weeks.

I got a second opinion, and lo and behold, nothing Ultimate told me was true. Zero rust on the furnace. Cant even do an accurate evaluation on the ac unit during the winter months. Was able to get an actual tune up done on the system, only needed a couple of minor repairs.

Will be actively marketing against these scam artists for the rest of my life.

Wow all the bad reviews are EXACTLY what happened to me. When I signed up yrs ago they were amazing and I could trust them. The last yr or so, everytime they came out the amount I "needed" to do grew AND last time I need a whole new system even though my system is only 8 yrs old lol. They came out in summer and tried to make me to pay $1200 clean my HVAC system/vents.... 4 months later you got some other "tech" to do my winter "clean" telling me that if I did that my system wouldn't have been good and now need pay $5000 in parts/repairs to get my system working with no issues BUT even then I should just get a new system to be up to date for the energy standards of today and cuz mine is out of warranty. .. ummm in 4 months my system got that bad?? Sorry they think I am stupid, but I am not and do not trust this company anymore.The "tech salesman" told me even though I am on the maintenance plan, my system is not covered for any discount on parts and I need to pay full price from now on.... um what??? Then my system is only 8 years old and it needs replacing... telling me my family will go cold in the winter if I don't get this fixed now??? Everyone please save yourself the time and money....go for a better company. Oh and also the plumbing service.... lol I wasted $300 on a part that had nothing to do with the issue with my toilet. After charging me over $350, My toilet still wasn't fixed, so I called them back out.... they told me "oh that guy got fired for overcharging customers, but you need a new toilet that will cost you $1000. That part isn't what is wrong". Ummm.... are people really that gullible?? This was horrible.... never again. I got a better company now that gave me the truth. No new system needed or $5000 in parts. Cleaning the system is part of their maintenance, mind you at around the same price of your "maintenance package", when you wanted me to pay for you to clean my system and the duct cleaning was 2/3 less than what you were going to rob from me. You all went WAY downhill.

I received a message this week containing the list of items recommended to be replaced on our furnace. The only problem with that is Ultimate Heating already replaced our furnace. I was surprised to see this message and am wondering if I made a mistake by asking them to service our previous furnace and then replace it.

Dylan, the technician, seemed to do a thorough job when conducting the furnace tune up. He also did a good job of communicating what he was seeing while doing the inspection.

Paul, the comfort advisor, was knowledgeable with going over all the options available to us and what he thought would work best for our home.

Chris, the installer, showed up on time and completed work in a timely manner. Everything seems to be working well so far. It has been just over 3 weeks since the work was completed.

We are disappointed in the communication and follow up after the work was completed. We had to reach out for invoice/payment information. No one has tried to contact us to see if everything is ok and working properly. We have only received requests for reviews to be given.

Conner was awesome! He provided multiple price options with no high pressure sales tactics. He communicated very well when he got held up at the shop and made sure we had hot water the same day our water heater went down. Highly recommended!

Trevor was our technician. He was very honest and thorough. My only complaint involves my initial appointment request. I wanted to add a UV light to my system. Turns out, they don’t have the system in stock. The person who scheduled the visit, could have told me that and saved everyone’s time. It ended up being a waste of my time.

Randy was great explaining everything going on with my broken furnace and options moving forward. My heat/hvac system was completely out and they got me an appointment next day to go over options with Joel. He was wonderful and even checked in when the job was done. They worked fast to get my hvac replaced so we could have heat as soon as possible! I’ve never been so impressed with a team. They all did everything to get us situated quickly. Now my house is warm and doing better than ever! I appreciate this company and will go to them for all future needs!

Where do you get such kind, professional people? My experience has been fantastic each time I have had someone out. This last time was just for maintenance. Brandon was delightful, friendly and worked late, in the cold rain and never complained. Explained everything he did in detail. Seriously the most professional, friendly company ever!

Overall, my experience with Ultimate Heating & Air was positive. Booking was easy and they were able to come out same day. Phillip was nice, knowledgeable, and entertained several questions I had. He was also able to perform the necessary fixes same day despite it being rather late in the day (water heater shut off valve and expansion tank replacement).

Unfortunately, Phillip was nearly 30 mins past the appointment window, even after calling and estimating an earlier arrival. And while I am happy the work got done and the workmanship seems good, the price was higher than I anticipated, bordering on deciding to forego the work and figure out an alternative fix.

Paul was knowledgeable . Left no question unanswered.
Thorough and extremely professional.
Made our purchase feel like the right one for us.

Thank you for your quick service and hard work.
I called on Friday and its Saturday less than 24hrs we are financed and installed at a fair price.

We want to thank the entire team and would recommend ULTIMATE to anyone. Our experience was handled with professionalism, from start to finish. Aidan Wanless went through and explained all the issues with our current system and options. Your thoroughness was greatly appreciated. Paul Farmer was able to come out the same day (even waiting for Robin to get home from a hair appointment) and designed a system that would work best for our home, health and comfort. Thank you for being patient and understanding of what we needed. The installation was started and completed the next day thanks to the great crew Josh, Jerome, Kevin and Dustin. We appreciate everything you did and the time you spent helping us to understand and operate the new system. Thanks again for all your time and talent in making this a smooth and comfortable transition.

We requested HVAC service and cleaning before moving into our newly purchased home. The team evaluated our system and addressed a couple of issues with the furnace. However, I am giving them a one-star rating because after checking the filters when we moved in, they looked like this, even after their service.

I had an incredible experience with both Paul, who came out to do our quote and Josh’s team who installed our equipment. Paul was extremely detailed and explaining everything to us as far as what systems they offer, price ranges, and answered any questions that we had. He did a very thorough evaluation of our home and our systems to make sure that we got the exact size equipment. Josh and his installation team were extremely quick and efficient as well as respectful of my home. He walked me through the systems and how to change settings and operate each individual system. The entire experience from start to finish was absolutely perfect. Would highly recommend.

I am very happy with the service I received from A-1. Our air conditioner started blowing warm air Friday evening. I called their office and the young lady that answered the phone was very polite and informed me of all my appointment options. I opted for an after hours appointment so my family and I weren’t sweating all weekend. I received a call from Alan about 30 after calling their office to let me know he was on his way and about 15 min away. Alan was polite, personable and professional. He had the part in his truck and was thorough in making sure everything was working as expected after installing the new part. I feel the cost was very reasonable for an after hours appointment. I will definitely be calling them again when other issues arise.

Working with this company was as smooth and professional as it could be. Very happy will pricing, service, and the whole team. Will use again if needed and definitely would recommend.

We had some questions about the operation of our thermostat and our furnace. The A-1 employee was promt, patient and very knowledgable. We were very pleased the service.

Darren returned our call promptly and then arrived within 45 mins on a Saturday morning. Our 23 year old furnace quit working the night before and luckily we had several space heaters to keep us warm. Darren replaced the circuit board and igniter and we were up and running a few hours later.
Thank you Darren and A-1 for being there for us and providing reliable service at a reasonable price.

The A-1 ream did a great job with our maintenance. Helpful, courteous and kept us informed on their progress. Great work!