HVAC reviews in Nampa, Idaho

Had a water heater failure Friday morning. I called right away and they got me in after the guys finished a morning job. They had new heater and parts brought out to the house prior to the guys showing up. Chase arrived assessed the situation, got the old one out and the new one installed in no time. Very professional service. Impressive how the whole company works as a team.

I just spent the last two days with the Peppy Crew (Kevin, Luke, Josh, and Connor) as they tore all of the old, 1974 ductwork out of my attic and replaced it along with a new Trane furnace and outdoor AC unit. Great guys! Very courteous, knowledgeable, and willing to go the extra mile to make sure everything would function smoothly after they left. Luke is still determined to find access to the duct that hasn't blown in the 20 years I've lived in my house, so more to come. Kevin knows his stuff and was super patient with me and all of my questions. Josh worked tirelessly in that nasty attic, like he was enjoying himself. Connor did a great job working in the rain to finish the AC and was a joy to have in my home. And, of course, Rob, who encouraged me to take the leap with a full update, but with no pressure. He was also very patient with me as I asked questions that ultimately brought me to my decision. I feel like I'm in a new house with all new clean ducts and equipment. Not to mention, I got a new chair....but, that's between me and Peppy. :-). Thank you all!

The team from Peppy did an outstanding job. Knocked out a whole home ductless install in one day. Beast mode. Professional installers, attention to detail, fair price. My house is warm now.

Update #2 6/24/25: They came out again to fix, replace, clean and make it right. I appreciate that. Lessons learned on both sides and promises to do better, which, after talking to the owner, I believe they will. Better inspections, better initial quotes. Our system is clean now and hopefully has any potential problems fixed. The owner seems to have a lot of integrity in recognizing when they did something wrong and working to fix it.

Update 6/22/25: the prefilter light on the "certified asthema and allergy friendly" air cleaner came on and I went to clean it to day an the filter was packed with so much insulation from our attic that it the prefilter was jammed in there. Some of the insulation had also made it past the prefilter into the collection cells. See photo and video. Either the system is sucking in the insulation or it's been there since installation. I called the 24 hr phone line was told that I might be able to get someone on Tuesday(it's Saturdaynight/Sunday morning). The emergency on call tech might be an option, but was told they would be in touch to tell me if they can come or not. I have not received any text or call yet on their course of action or inaction. We spent a lot of money to fully upgrade our system for our daughters health and are pretty upset.

Very professional. [But] if you think you might have a worst case scenario, get a quote for that as well, not just the best case. Our situation might have been unique in that aspect and our hunch turned out correct and had to get another quote for that as well. They will make sure to correct anything amiss like any good business, just make sure you check. For those curious, our system seemed to have mold and pet issues before we moved in. The best case was just a cleaning (which we called around for), but then it progressed to replacing the ac and furnace (at which point we called Peppy and others). Peppy was the quickest getting back to us and answering our questions straightforward. We got a quote for the furnace and ac and a duct cleaning included. I suspected we might need new ducting, but didn't get a quote including that. After the cleaners (subcontracted) came through, it was evident it wasn't enough for us. After all this, we now have a system where we aren't worried about mold, or pet dander/urine/etc in from our vents affecting our children and probably ourselves. Just wished we had gotten worst case scenario quote to be prepared for budgeting that.

Peppy is our go to HVAC company. They have installed a new furnace and air conditioner for. Their prices are fair and they’re very responsive to requests. We recently found out they could service our gas fireplace. We were having trouble lighting it. They came out and showed my husband how it’s done. After they left, he was still struggling with the ignition. He called them and they returned to instruct him once again. Amazingly they didn’t charge us for either service call. I highly recommend Peppy’s for all your HVAC needs. They’re honest, reliable and don’t try to gouge you.

I would highly recommend Peppys for all your HVAC needs. Making the appointment was easy and the person I worked with was friendly. Tech arrived on time and was very conscientious. I was doing the basic winter maintenance on a furnace in a new (to us) house. He identified some problem areas and was able to resolve the issues quickly. Pricing seems comparable to others in the market.

Peppy is AWESOME, honest, responsible, and respectful!!! Pick these guys for all of your H-VAC needs!

Brett and the entire team take the time to listen to what you need and they go out of their way to ensure that the objective is accomplished. I am so grateful that my builder decided on Peppy.

We just finished (about 18 months now) a custom modern farmhouse, constructed using LEED principles. We have 4,400 sq ft of open, expansive spaces. Brett and the team talked us into using the more efficient ductless system throughout the house and we couldn't be more happy with the final product. We have two Mitsubishi heat pumps and 9 total cassette heads, and one mini-ducted-air-handler, in our home. Our average monthly energy cost for our home (entire electric bill with a/c heat included) over the first year was about $200/month. That is amazingly efficient for 4,400 sq ft!!!

After getting the system installed and living with it for a year, Brett and the team, really went out of their way to help us find some new, cost-effective, technology allowing us to automate the system and integrate the controls into an online app that we can control with our phone anywhere. I feel like they are blazing some new trails with this aspect of ductless systems and they are doing a really great job making it work as easy as other traditional systems. The thing that really-really impressed me, is that the objective for Brett and the Peppy team was total customer satisfaction. They were respectful and equitable about the entire process and were not done until I was satisfied with this system, I was amazed at this level of customer service!

I would recommend Peppy hands down! 10 out of 10!!! They will be the only shop our family will call for any of our H-VAC needs!

I wish I had better pictures to do their work justice, but what is incredible is that I took these pictures when we were moving in, and the system is so well integrated that it is hard to tell it is there!

Had an issue with the gas furnace not operating correctly when trying to heat up. The tech Sammy diagnosed it quickly and resolved the issue promptly. He was kind and knowledgeable and explained everything along the way. I have not had a problem since the repair.

Did a spring tune up with A&B. They arrived on time, got the job done & very professional.

We use these guys on all of our projects. They are awesome!!

Very professional and prompt!

Best customer service in Georgia!

The Service technician was very helpful very fast and very knowledgeable

Benigno was great and very professional!

Great company fixed fireplace and checked furnace

As always, Mitchell is efficient and professional.

Mitch was great. Friendly, informative and to the point.

We appreciate his honesty, he's very informative.

Very friendly on time got my hot water heater back up and running.

Prompt, courteous and very knowledgeable. Would highly recommend A & B Heating and Cooling.

Super friendly and nice , funny got the job done !! Very Professional