Reviews of local pros in Addison, Illinois
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Prompt and fairly priced service. Karla and Gianna responded right away and accommodated a last-minute reschedule for me. Tech Bob went out of his way to ensure that the kitchen drain was opened all the way, he had to rod it out 3 times. Highly recommend this company, a big difference from some of the others in the area.
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5+ Stars. Very quick response to my e-mail. Very nice and courteous. Had Josh and Vic out the same day. They were polite neat and efficient. I will definitely call Drip Drop for any of my plumbing needs
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Shawn and his crew were outstanding. Everything was explained to me before the work was started. The price quoted was very fair, and everything was completed in two days. I will strongly recommend Drip Drop Plumbing whenever I have the opportunity.
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I had a problem with a Moen shower product, it was a last minute issue for my family before guests arrived -- I used a local 'find-a-plumber' app and Drip/Drop bubbles to the top.
They were responsive, fast, courteous and professional. No consumer is ever pleased to spend money not budgeted, but I was highly impressed with my same-day, friendly & efficient first time visit from Drip Drop Plumbing -- thanks Ronnie, our shower works great. -
Email coordination of things made scheduling a lot easier yesterday. We just moved into a house so making many appointments on the fly made the frenzy somewhat less hectic. Mark was very thorough, clear and personable. He is by far the best plumber I've interacted with and I'll make sure to keep DripDrop at the top of my list for plumbing related needs in the future
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Exceptional! Drip Drop Plumbing are the best in Chicagoland. Their efficiency is unparalleled – they swiftly tackled my plumbing issues (leaky shower, re-routing pipes in the basement) with precision. Shaun has in-depth knowledge and is expertly able to resolve any problem. Communication was flawless as Karla is on top of things.
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Few things strike fear into the heart of the owner of a 90 year old house more than realizing you need to to call on the services of a plumber. So, it was with considerable trepidation that I first contacted Drip Drop Plumbing nearly seven years ago when my sewer backed up. Shaun arrived early the next morning and valiantly squeezed himself into my basement plumbing chase, braving spiders and Frankenplumbing, to assess the situation. He gave me a firm quote and went straight to work. Within an hour or so he had cleared the line, closed up the plumbing, cleaned up after himself and was on his way, leaving me incredibly pleased and with no sticker shock.
Fast forward to the present, and the same initial fear crept into my heart as my floor drain backed up. Without wasting another second worrying about the source of the problem, I called on Drip Drop Plumbing again, confident that I would be treated honestly. Shaun and his apprentice arrived the next morning, within the early portion of their two hour call window, and again quickly assessed the situation, offered me a couple of alternatives for treating the problem, and didn't pressure me when I chose the less expensive of the two options. They were quick, clean and courteous, never once letting on that my watching over their shoulder may have been annoying. They even answered the small questions I had about other potential jobs I had around the house, without leaning on me to get it done "before my plumbing exploded" or whatever it is the dishonest plumbers tell homeowners.
When I inevitably need the services of a plumber again, I won't hesitate to contact Drip Drop Plumbing. -
Joe came out on Tuesday to evaluate my leaky shower. The great staff at DripDrop coordinated everything. Within hours they sent me a very fair estimate, and two days later Joe and Dan completed the job in about 3 hours. I couldn't be more pleased with the work. I will be recommending them to everyone in my condo complex that may need a great plumber!
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Adam from Drip Drop took on a tricky sewer problem for us and did not quit until he got it done. He explained each step, then carefully reviewed the results before going to the next one. His work speaks well of the quality of Drip Drop's work!
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They did it all, very well, and at a fair price.
I called Drip Drop Plumbing for help with a toilet problem. They looked for the least expensive solution, and gave me what I felt was a fair price for the work. It turned out that the problem was much more extensive than just the toilet; it was a backed-up sewer problem. Drip Drop then looked for the least expensive way to solve the problem and again gave me a price. The work was now much more extensive, but I believe the price was again fair. The plumber that I thought I needed turned out to be a plumbing contractor, and Drip Drop was capable in all areas. In the end, old clay sewer pipe was replaced with PVC, and it was gratifying to know that Drip Drop was capable of doing whatever it took to correct the problem. This is not the kind of project that one looks forward to having done, but it was necessary, and Drip Drop did a fine job. They were careful to keep the dust and dirt to a minimum, and they were very professional in every aspect. They always knew exactly the right thing to do. That is, right for longevity of the work and right from a cost standpoint as well. Plumbing is never inexpensive work, but when one needs it, one would like it to be done well at a fair price. That is Drip Drop Plumbing. Ask for Ron. -
Augie was great. We had a leak in the ceiling just below a shower. We could not locate the leak as it was not consistent. Called to have Drip Drop come and determine the problem and give us a quotation on the repair. They responded right away and scheduled a visit for service the next day. Augie tested running the water in several different ways. He quickly determined that the problem was not plumbing but old grout that needed to be repaired. When we asked for the service charge, he responded, "It isn't the plumbing, you don't owe me a thing. It is a courtesy." WOW! When does that ever happen? Very impressed.
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I highly recommend Drip Drop Plumbing! This is our second time we've hired them. Ron, Josh and Edwardo were on time, efficient, skillful, courteous, nice and fun. They cleaned up the area after they were finished working, Ron went through all the work they had done with me and answered all the questions I had. The price was reasonable and they were professional in every aspect. We will hire them again! Thanks!!!!
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I have used Drip Drop for plumbing issues at work. Once was to replace and install 9 faucets and once was to work on a urinal that was leaking and having issues. Dan and Ron were great. They showed up when promised and we're great to work with. Both very nice guys. I would definitely recommend Drip Drop!
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Jordan was amazing! We had a leak from our upstairs neighbor’s toilet ruin our bathroom ceiling. Jordan came out, removed the damaged drywall/ceiling, and fixed the toilet within the day. Very personable and reliable! Would highly recommend!
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As a first time “I-definitely-need-a-profession-for-this-problem” customer, Drip Drop came HIGHLY recommended. They were easy to schedule, professionally confirmed the appointment, and courteously phoned while enroute. The licensed technician was thorough and clean. My problem was solved in one visit. I would definitely recommend everyone use them.
Thank you, Drip Drop. You have earned all my future business :) -
I called Drip Drop Plumbing when another company couldn't offer a variety of sump pumps with battery back-up to choose from. Drip Drop came within two hours of my call and replaced everything. Bob was easy to talk with, and he did quick, clean, efficient work. I recommend Drip Drop Plumbing.
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Daniel (Dan) the Plumber was honest and courteous with his service. There was water leakage in the bathroom, which prompted us to call Drip and Drop Plumbing - Found them through Home Advisor
The dispatch was prompt and Dan- The Plumber was on-time with a smile on his face when he arrived.
Definitely recommend Drip Drop Plumbing - Dan was very helpful with the service of providing the right information on what may have caused the water leakage - Since there was no significant plumbing issue, I was not charged and would like to say 'Thank You - Dan'.
You have earned my business for any future plumbing needs. -
Very pleased. I needed a laundry tub with standing (yucky) water cleared, the main drain there rodded, and trap fittings replaced. Also needed trap and strainer housing replaced on the kitchen sink. This company was extremely professional and very pleasant. On time, courteous and thorough. The price is quoted before the work is done and is based on the work needed not an hourly rate. The cost was fair and at the moderate side of what I expected. They have a good warranty policy. I would definitely use them again and highly recommend them. No muss, no fuss. From the initial call on I felt the job was in good hands.
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Absolutely fantastic. After calling multiple plumbers in the area and waiting forever (I'm still waiting) for them to call me back, Drip Drop scheduled right when I called. They scheduled a 2 hour window, then called and asked if they could come EARLY!! Anyone who has had the "two hour window" experience knows that it's unheard of for the service people to come early. Drip Drop not only came early, but they were in and out before my "window" even began. They diagnosed the issue quickly, had the materials with them and fixed the problem really efficiently. I would use them again and recommend them to anyone I know who needs a plumber.
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Battery backup for my sump pump went out. Alarms going off, called Drip Drop Plumbing. Tech came out and we were told it was a simple fix and he'll be right back. A minute later the owner showed up. Looked at our set up and said oh no you need a whole new set up. $1700. I was skeptical so I had my maintenance man at work look at the battery back up. We swapped out the battery and have not had any more issues. The owner himself tried to con us. Gave an elaborate story about his own power being out for 5 days the previous year. We better pay the $1700 or risk everything! DO NOT TRUST THIS COMPANY. Get a second opinion.
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Drip Drop installed a new kitchen faucet a year ago. The service and price could not be better. The faucet began to run very slow so I called Drip Drop. After a $180.00 "diagnostic", I was advised I needed a new faucet for $560.00. I showed them the door and proceeded to clean the wand screen, which I would have done in the first place but a recent surgery limited my ability. The faucet runs as good as new. BEWARE OF THIS COMPANY.
I have since heard from DD and they offered to refund my charges with an apology, so I have upgraded to three stars. I understand that the original man I had a year ago, who did excellent work, is no longer with the company. I was promised if I ever call on DD Plumbing again I will be assigned a different technician.