HVAC reviews in Downers Grove, Illinois

Excellent technician
Friendly and very knowledgeable

Quick response and very good service- good prices...had the ac cleaned and charged...works great

Didn’t solve issues but still charged extra $250. Tony is the rudest man I have ever seen.

Person was very helpful. Answered some questions for me that I asked.

Good people; very reliable and knowledgeable. We would highly recommend them to help you with your heating and cooling needs.

Very professional and polite team. They did a great job in a timely manner. Would recommend them to anyone needing a heating and cooling project.

Service man did a nice job of explaining what needed to be done on our AC.

Denise and Tony provided us with top-notch service and product at a reasonable price. They did not try to over-sell me like several other HVAC companies I called for service.

The technicians are always professional, courteous and thorough. We always get a quick response when we need service.

Same day service appointment and took care of our issue! The Jacobazzi team is the best!

A positive experience all around! From my first chat with Kim on the phone, to the technician who cared enough not to rush - finding out what was needed to get our wall heater unit up and running.!

Had a great experience from the beginning to end! The technicians that came out were knowledgable & went above what was needed. They really cared about doing the job correct & didnt leave until it was to my mom's satisfaction. I would highly recommend them!

I am still enjoying a warm cozy house thanks to Jacobazzi!
For years another HVAC company said they fixed my problem… but year after year I had to trek through the snow to fix my ventilation pipe.
Jacobazzi fixed the problem and for a VERY reasonable price. Good HONEST company! Thanks Jacobazzi

The thermostat they installed is not working. I have called and emailed Denise multiple times and they are no longer responding. I just want my new A/C system to work!! Sometimes things dont work, but not responding to a customer is unacceptable.

We have been doing business with this family for almost 40 years - very easy to do business with and very responsive!

Very reliable and honest service. Willing to discuss options and find solutions to fit my budget and needs. Highest recommendation!

Although Jacabazzi is a local Downers Grove HVAC company, I was unaware of their name or reputation. I contacted six other dealers for air conditioner information and estimates, but really wasn’t satisfied with any of the scanty information, sales pressure and/or inflated prices. My son said he was pleased with Jacabazzi’s installation of a furnace, so to move forward I decided to give them a call. The next morning Tony was at my door, observing inside and outside and making notes. He then handed me his business card, a Bryant brochure with an a/c model, material needed, a price and asked if I had questions. Absolutely no pressure.
I emailed Tony that evening with several additional questions. He called several times the next morning (but I wasn’t home), followed by calls from his wife and co-owner, Denise. When we connected, Denise gave abundant information to my questions. She gave generously of her time and expertise to assure me that I would be pleased with their company, their workers and their product. Denise’s experience, intimate knowledge of the company’s products, and pride in their employees and their installation sealed the deal. Early the next hot morning, Brandon and Josh started installation and four hours later, I had a new a/c and a spotless family room.
I’m very glad to have found a local trustworthy business with high professional standards, one that values their reputation and their customers’ satisfaction. It’s no wonder that Jacabazzi HVAC is listed in Bryant’s Circle of Champions! I will definitely recommend the Jacabazzi heating and cooling business to friends and neighbors whose units need replacement.

Had been using them multiple times. Recently the service has been bad. Had them out twice for the same problem and had to call a different company to try and fix it. If you are planning on using them, I say try to fix it yourself. You will probably get the same results. When we called to discuss why our bill the second time was so high, we got a response of "we have to keep the doors open, that's why it was so much". I really doubt if a business like heating and cooling has struggled during the pandemic. Poor excuse for a company.

I have been working with Jacobazzi now for almost 30 years. They installed the AC in a new home for me in Woodridge in mid 80s with better product and price than builder. Upon moving to Naperville we have used them for 2 more CA units and now a great Bryant 2 stage furnace - we wouldn't think of going elsewhere. A family owned business that really does care, not a faceless corp. I would recommend calling Denise or Tony for your HVAC needs, you won't be disappointed.

I have been a customer of Jacobazzi H & C for 24 years. They provide professional service, competative pricing and expert installations. I have purchased two furnaces and one air conditioner. I highly recommend this family owned business.

If I could give a no star review I would. The two installers came out to put in the new air conditioner argued with each other the whole time and almost got into a fight. The unit was crap and broke from the beginning. And the owners wife Denise won’t return any calls. Buyer beware