HVAC reviews in Fort Wayne, Indiana

Highly recommended.
The tech and project manager came the same day. Install done on the following day within 6hrs. Staff and service were great. Thank you!
Our new HVAC system is running like a champ🏆
Just the peace of mind alone was worth the investment.

Met Michael Kerby at my home for scheduled visit to provide estimate of replacement of my HVAC system components and water heaters. He was both friendly and professional. He took the time to explain a number of factors in choosing his company and the products he would quote. Top notch on his part. The quotation, not so much.

Gavin was on time did a great job and asked if any other questions. He had a helper along with him he was awesome too thanks to you both.

Came out within a few hours of calling for an appointment. On a Sunday no less. Had our system up and running within 30 mins. We joined the club to ensure continuing maintenance. Great job!

Lucas was very friendly and professional in his service he explained everything he did to our furnace. I liked the fact that he called a coworker about a question he had about a switch on the furnace that delivered the gas to the furnace. I was very pleased with are service from home comfort they have always done a great job.

We had used. Home comfort previously for some water heater work, Dan was our technician he was professional, personable. He explained everything he was doing. We had another issue with the water heater not working, he came out again we discovered the house breaker flipped so an easy fix hear. Dan is a testament to how companies can shine with employees like him.

Lidwin Garcia did a phenomenal job! He was very good at explaining what he was doing and why, and very knowledgeable with his work. He was flexible with his arrival time to match my schedule. He wasn't pushy with other services, but clearly explained options and costs. He even cleaned some of the area that wasn't directly part of the furnace. He is welcome to do any and all repairs I need in the future!

Keith was personal and respectful.
He communicated at every step of the installation to ensure we were aligned with the end result.

We are waiting for his return to install the WiFi module and final charge to the sealed system to get it up and running.

He was here less than 5 minutes and knew what was wrong. Very, very knowledgeable with his job. Very respectful, the only place I found that worked on trailers. Other places worked on trailers, but only if you own the land that it was on very very pleased with the service I would recommend it to anyone and even told people hey there’s some good work for you if you’re interested.

My furnace stopped producing heat. I called Home Comfort and they had a tech, Lidwin, to my house the same day. He diagnosed the problem right away and was thorough in ensuring any other potential issues were identified. He didn’t have the part on hand but came back the next morning and got me back up and running. It was a great experience, and I would definitely recommend Lidwin and Home Comfort Experts.

Absolutely ZERO stars. Attempted to turn a $99 service call to a $275 trip with no resolve. This was after I asked multiple times when I called. What would be the total price? The dispatcher stated $99 .Tanner started with a pitch to sell a membership before he even looked at my furnace. Then he had a salesman call me to replace my furnace before he even provided me a price for repair. I don't believe a true diagnostic was performed. I went in the house 10 minutes next thing I know he showed me pictures on a phone stating I needed a new furnace but nothing had been taken apart or removed. Save yourself the frustration. Call someone else. Two other credible companies quoted half their price. And yes, Jordan (Salesman ) with warranties.

We are very happy with our service on our geothermal unit purchased over 25 years ago from Masters. Our technician, Paul, is friendly, very learned and explained everything about that was required for our unit to operate at its best. We appreciate the communication that he was arriving soon, his attention to detail and kindness. Masters is still hiring and training quality personnel and we have been a customer since 1992.

It was a pleasure to meet Jeremy Huffman for our annual furnace maintenance. He was pleasant, professional, thorough and efficient. He took the time to answer all of our questions. He his demeanor showed he takes the work seriously and made us feel confident with his knowledge and expertise.

Absolutely wonderful service, Larry came through and fixed us up in no time and for way less than we had anticipated. He corrected things that the previous homeowner had done that were a safety hazard that we didn’t know about while he was at it(thank god).

Our tech, Shelby was great! He had to deal with getting a dead bird out of the inducer motor. Our heat is running again thanks to him!

Was very pleased to have Larry help us get our air conditioning up and running today. What a great fellow! Larry was not only capable, but he patiently walked us through the frustrations of connecting to the wi-fi intricacies of a new thermostat.

We were particularly concerned that we get the A/C operating, as my wife is current needing oxygen. What a relief to have Larry reassure us that our system would be just fine — never thought a thermometer would only last 3 years!

Again, we are appreciative of Larry helping us out today. We’ll request him the next time we
need A/C or heating service.

MS Xavier Shaffer with Masters Heating & Cooling came today to diagnose an issue with the heating system not working properly. He got right to work, and even though there wasn’t a big problem he spent time checking the system and cleaning possible areas of concern. offered a maintenance program which i wanted and explanined everything to my satisfaction.

Dave has been to our home a few times and his customer service is always top-notch. Easy to talk to and he’s happy to explain things. He’s never pushy with sales. Nice approach.

Dave Snyder responded quickly, gave an accurate arrival time and easily took care of our toilet leak. He also gave pointers on what next steps would be to repair the floor damage and replacement of the toilet.

Robert from Masters was very kind and thorough during our geothermal system check up. Would recommend!

Super knowledgable and kind! He explained my plumbing situation, gave me examples of warning signs, and overall put my mind at ease. He even answered my litany of questions and provided options! Great experience! Thank you Darius!