Appliance Repair reviews in Indianapolis, Indiana

Omar made two visits to my house to make needed repairs on a Bosch dishwasher that was still under warranty. He was highly professional on both visits. He was also careful to explain the problem and to show what he had done to correct it. I felt as though he gave “above and beyond” service. The problem has been corrected to my satisfaction.

Called Mid America Service for washing machine repair. Setting the appointment was easy and next steps were clearly defined. As expected, we received a text and email on the service date with a window of time. Our technician, Omar, called and let us know he was on his way. He was professional and quickly identified the problem. We chose not to repair opting for replacement instead. Should we need appliance repair in the future we would definitely call Mid America Service Appliance Repair again.

My experience was excellent. Our technician was very knowledgeable about the dryer. Was able to work through the problem quickly and efficiently. He was also very courteous, I have two young children and he talked with my 4 year old and let him watch while he worked. And I have an infant, he was cautious about the noise level and wearing shoe covers while walking through the house.

Everything from the beginning to end went great. They communicated at every step of the way, let me know exactly what the problem was and the timeline to order parts and fix it. Lenny and Chris did a great job of installing a new motor into my vent fan. I can highly recommend them.

My 6 year old LG refrigerator stopped working. (Of course it had just passed the warranty end date.) I contacted MidAmerica Service to come assess whether it was worth repairing or if I needed to replace. The tech they set out was wonderful. He assessed the whole situation and gave me some input saying if the limited warranty would cover the compressor and the total repair cost was less than half of what a new refrigerator would be I should repair it. Other than that, he suggested I look for a new one. His advice was spot on. Their office staff quickly took care of directly contacting LG to see what would be covered and sent me an estimate. After assessing the repair costs (and noting that LG would only offer a 60-Day warranty on the new compressor) I looked at prices of new ones and I decided not to repair but go with a new refrigerator. Although I did not use their repair service beyond the original service call and assesment ( $99) I so appreciated the good input and service I received from Mid-America Service.

Brad came when he said he would. He was friendly and professional. He had everything he needed to repair my dryer and did so, quickly and at a fair price.

Professional and prompt. Brad fixed my heating element in my stove for a very reasonable price. Would use again.

Quick and friendly. Tech was knowledgeable and efficient. Did not give 5 stars because I was charged 67.00 for an ignitor that cost 21.00 on amazon for the exact part.

Bought a used upright freezer at a great price that included hauling my old freezer away. Delivery guys were on time and very careful moving things in and out. Will definitely recommend to others!

To Miss Langford beneath me. The 79.95 is the trip charge, that is just for us to come out and diagnose the issue in which our technician ran the diagnosis and you had a bad motor. Your 10 year warranty is with LG not with broard ripple appliance. We dont know when you bought it. I informed you on what I would do. The 79.95 is a trip charge. The date the store inventory the machine and the manufacturer's date are different. We are not factory certified to work on the manufactures warranties.

I had a technician come to my house and tell me that the motor on my washing machine was bad and that it was not worth it to replace the motor because the combined cost of the motor and labor was more than the value of the washing machine. My washing machine had a 10 year warrantly on the motor which was clearly stated that on the front of the washing machine. Also the sticker with the date the store inventoried the machine was clearly visible. Did the LG certified technician contact the manufacturer and install the motor. Hell no! I ended up paying $80 for nothing and incompentence.

His honesty and integrity are above and beyond anything we have seen!

I want to join others in recommending this business. Brad came on time, diagnosed what was wrong with the refrigerator promptly, and not being able to resurrect the appliance in a cost effective way, gave me excellent advice on where to go to replace it, in a cost effective way.

Very honest about cost of fixing our dryer vs replacing it. Also, he was very timely and getting an appointment.

Washer malfunctioned. Called and received next day service. Brad was timely, professional, safety-conscious (wore a mask) and was very efficient. Price was quite reasonable. Highly recommend.

A very experienced repair man came to the house the day after I called about a washer repair. He diagnosed the problems in less than a minute, just by listening to the machine. Repairs completed in about 20 minutes, and at a reasonable price. Very nice guy, and he seemed to be an appliance genius. Best appliance service experience I've ever had.

Our timer was broken on our dryer and we went in to Broad Ripple Appliance. We were immediately helped and solved the issue. They were so genuinely kind. I love local businesses and would highly recommend them for any of your appliance needs. We will be back!

These guys were fantastic. Not pushy at all. He asked what I was looking for and how nice I wanted for it to be. He helped me to look at the machines and didn’t care that I was looking the machines up online. Some items are scratch and dent, some have been previously used and have been repaired. Everything comes with a 6 month warranty. I would definitely come back here again!

Excellence service provided by Brad! He was very professional and prompted. He came out and diagnosed what was wrong with my washer and advised me that it would be cheaper to buy a new one rather than spending the $388 it would cost to fix the one I had. he didn't even charge me a trip fee! Definitely recommend them for appliance repair.

Jeff helped me locate a water inlet valve for my broken old dishwasher. I had called prior to going in, due to having to bring my 2 year old twins with me. We were not able to figure out if he had may part over the phone, because I work in medicine not appliances and have no idea what I am doing. Jeff had me come in but stay in my car with the twins while he ran back and forth finding my part and completing the transaction. I am happy to say the dishwasher is up and running because of Jeff's help.

WOW! Dryer stopped heating - tried to save some $$$ by trying to fix myself by replacing thermostat - nope - contacted these guys - they sent BRAD and ZOOM - he was fast, efficient, super friendly - best $$$ I've spent in a long time! HIGHLY RECOMMENDED !!! Korrie at their office/showroom very nice and helpful too. They made my day.