HVAC reviews in Indianapolis, Indiana

I’ve been using LCS for many years. I’ve come to know many of the people who work on the equipment. Great people. If you haven’t used LCS before you must give them a try.

The technician Kelly arrived ready to work. She was very knowledgeable and provided us with her competent & thorough evaluation of our furnace. kelly was able to answer my questions and was very pleasant to be around.

Sam Killed it. He was an awesome technician. He came out in a freezing blizzard like weather to service my furnace that went out. He was honest and didn’t try to sell me a whole new system like most other companies do. Price was extremely reasonable and now my family has heat again! I highly recommend to anyone but especially to single moms and elderly. You will not be taken advantage and can trust Sam and this company!

Sam did a fantastic job explaining in detail the work he was going to do and did. His perseverance got our furnace working and completed a full tune -up. Extremely friendly and accommodating. All interactions with everyone at LCS was top notch! Highly recommend Sam and LCS

Sam did an incredible job! His attention to detail and willingness to go the extra mile while cleaning the blower motor made a huge difference. This also made the house smell so much better (no more of that furnace smell that I got used to). Sam was extremely professional and took the time to answer all of my questions and explain the different components of the furnace that I wanted to learn about. Best service experience I’ve had in a long time!

Sam was friendly, professional, and knowledgeable. We felt like he really listened to what we had going on, and was able to explain how he needed to troubleshoot the issue. We were very impressed that he was able to come out the same day, especially when the weather was so terrible and our furnace was out.

After 15+ years of relying on LCS for my clients, I needed them for me and my home! My heat kept going out and it didn't make any sense. All of the parts were working. With a little time and effort, we solved the problem! Thank you! Thank you! Thank you! Nikita, Hector, and everyone behind the scenes... thank you! My pups and I are home, comfy, and watching movies!

Super thankful for Austin and Caleb for helping us get sorted before a cold weekend. Grateful for Sam for taking care of our heating. He kindly took the time to explain what he was doing and how it all was connected to the issue. Last I appreciate Sam's tips and insights on safety and future preventative maintenance.

LCS has always done good work for us and have beaten competitors on work we’ve done with them. Sam spent extra time with us outside typical maintenance protocol to help us with checking for growth or moisture concerns as we have recently dealt with a leaking shower that created mold spores.

Update: Had a bathroom remodel after our remediation project. Jose was our technician on installing the duct for it. Seems to be working great and it was not an easy job, but he knocked it out and worked together well with the electrician responsible for the wiring.

We were having problems with our humidifier for the whole house, and Mark came out and got us all fixed up, as always LCS goes above and beyond, they treat you like family, starting from Travis through every employee we’ve dealt with. Mark explained everything and educated me on how to set the thermostat for the desired humidity versus the outside weather. It’s always a pleasure with this crew.

LCS had a tough job ahead of them. Our old system was poorly thought out and installed in 2019 by previous home owners and essentially acted as an oversized radiator immediately around the unit while leaving much of the house without true AC air. I’m talking supply and return registers moving 20-150 ft/min, and a supply line that folded back in on itself (imagine a dramatic bend in a water hose, constricting flow).

I moved my family in having not really noticed since we toured the house on nice days before purchase, understanding the system was no older than 5 years and if anything was oversized for our home (score! …or so I thought). Fast forward a year of living in poor comfort I contacted LCS (among other HVAC companies) to perhaps rework the ductwork and try to get the unit operating better. They were the only ones who helped educate me on what exactly was wrong with our setup and what the true fix would be. I went with LCS because they appeared to know exactly what to do and promised me comfort and…

They were absolutely right. Rethinking how our unit was installed and right sizing our HVAC stack has been a night & day difference. We used to run 3 heaters in 3 separate rooms but now we don’t have to. All our rooms are comfortable now. When I re-measured the supply and return registers they all blow at 400-750 ft/min. When I went up to check out the installation something I noticed were the small things: the copper run was seemingly meticulously run with beautiful elbow bends ensuring they’re not stepped or crawled on, risking damage. The electrical wire runs were stapled and ran nicely. The supply and return runs looked nice. They even built a better framed entrance to the attic space so that you didn’t have to navigate through narrow studs to get to the main attic area.

I think the install team did great work. I’m excited to have found this company. They’re very professional, accommodating, and know their craft.

Sam was outstanding. Between the level of professionalism, detailed insights, recommendations, and focus on balancing cost to return on investment, he was the epitome of service excellence. If the balance of their organization is even 1/2 as professional as Sam, I’ve found the HVAC team I’ll be turning to for years to come.

Sam, appreciate your help this afternoon!

Nikita was very polite and did an awesome job on getting my heater fixed. She is my angel 😇. In my opinion she is the best, she knows what she is doing she explained everything she was doing to where I could understand what was going on with my heater. She also explained the access club plan to me and the difference between the Gold plan and the Platinum plan. I signed up for the Platinum plan because I felt that one was the best for me. The price for that plan is very reasonable and it will give me comfort of knowing that I won't have to worry about my heater again because I know Nikita with LCS heating and cooling company has my back.

Our HVAC system lost power on a Friday night in the middle of the Winter Storm last week. 9pm on a Friday, no heat, negative temperatures outside. Mark was the after hours serviceman who assisted us and he went above and beyond from start to finish of the job!

We weren’t under easy circumstances to have the heat restored and Mark consistently displayed an above and beyond delivery of customer service, knowledge, and skills. His skill set was above expectations and he was able to deploy creative problem solving skills to help us restore heat to the home and prevent any permanent damage! He displayed a consistent level of professionalism, even covering his boots in our 35 temp home.

I am so grateful to have received such great after hours service and feel very fortunate Mark was the one to answer our call!

Travis was great. Came out in a snowstorm, took time to explain the issue, how it would be repaired, and got it done quickly. I will call LCS in the future and you should too. Locally owned which was important to us.

I had a great experience with my recent HVAC maintenance service. Hector was friendly, professional, and extremely knowledgeable. He took the time to explain everything he was doing, along with the benefits of each step, which really helped me understand how to better care for my system. It’s clear that he takes pride in his work and genuinely wants customers to feel informed and confident. I really appreciate the quality service — highly recommend!

We had a humidifier and an air purifier installed in our new home. We are very happy with our experience dealing with everyone in the office, sales, and installation. Our installer, Jose Cabrera, worked nonstop for the 5 hours that he was here. He explained everything in detail including the smart thermostat to a couple of non tech folks 😂 Thanks very much to LCS Heating and Cooling

Huge thanks to Mark for the furnace repair! He was very knowledgeable and took the time to explain what was going on without making it complicated. He was respectful of our home and worked quickly to get the job done right. Excellent service all around.

LCS really saved us when our heating stopped working during the recent cold weather. Sam Pohl was knowledgeable and efficient plus super nice. Communication from the office was also really good. Will call again when needed.

Our old HVAC died in end of January sub zero temps. Tech was out that day and was thorough and knowledgeable, taking pics and demonstrating all the wonderful rust build up etc plaguing our 20 year old equipment. The choice to replace was obvious, but also comfortable. Salesman was informative and helpful. Install of our new Daikin was outstanding, with Jose and his partner doing what they had to do with care and professionalism.

The equipment is top notch and the difference between old single stage blast furnace and this modern variable stage is amazing. Unfortunately, our unit is extra noisy. Tech came out in no time, agreed, and has ordered a replacement motor under warranty. So followup service has already been tested and passed in flying colors. Ya'll rock!

Absolutely fantastic experience with LCS Heating & Cooling! Kelly was amazing, friendly, professional, and knowledgeable. She explained everything clearly and made the entire process smooth and stress free. You can tell she truly cares about providing top-notch service. Highly recommend LCS, and definitely Kelly!