HVAC reviews in Indianapolis, Indiana

4.7 based on 4082 reviews Back to the listing
    5

    Irish air LLC was nothing less than fabulous. They got scheduled quickly and addressed our issue as quickly as possible.

    5

    Very knowledgeable, reasonable pricing, and quick follow-up. Every staff member I interacted with at Irish Air was friendly and responsive.

    5

    Joseph was great, he came on time and was able to walk through the issue with my wife and I. We don't know anything about the HVAC system but he was able to speak in layman's term and explain the issue and provide the solution. He is a honest man working for a honest company. Great prices and great communication. Highly recommended.

    5

    Irish Air replaced our heat pump, and I couldn’t be happier with the experience. Jim was incredibly knowledgeable and upfront about our options, and he patiently answered all my questions—over several days—as we fine-tuned the estimate. Out of all the companies we contacted, their pricing was by far the most reasonable, especially compared to the big-name places. The installation team showed up right on time and had everything wrapped up before 3. They were professional, efficient, and took the extra time to make sure I understood everything, which meant a lot during what can be a pretty stressful process for a homeowner.

    5

    I had a great experience with this company as a first time customer. The tech that came out walked me through the system I have, the improvements that it can have done and didn’t try to upsell me in any way. I loathe being subjected to sales pitches so this was a really wonderful plus in my book. I would highly recommend Irish Air to anyone and will be recommending them to friends and family from here on out!

    5

    Had an amazing experience with Caleb, Joel, and the team. They go above and beyond. Pricing is very reasonable and they gave a free estimate before we committed to having work done. We will be calling Irish Air in the future!

    5

    I highly recommend Irish Air. Top notch service from the initial assessment to the installation. Explained everything in detail that I was able to understand. Installers were very polite and left my place spotless. Would use them again in the future.

    5

    Got a whole new HVAC system in Sept ,got to use the AC, and now the furnace, and per my 1st review, I had a great experience with the techs,price,sales,previous service calls,and units from Irish. Definitely recommended.

    5

    I had a fantastic experience with Irish Air! I was especially thankful for the service over the 4th of July holiday weekend. That kind of service is hard to come by.

    Not only did they offer the best prices in the area, but they also use top-of-the-line Carrier products, which immediately improved the comfort in my home, especially the warmer upstairs bedrooms. The installers were clean and professional from start to finish.

    What really stood out, though, was the owner, Jim. You can tell he’s genuinely passionate about helping people. He took the time to explain everything clearly, offered honest recommendations, and made sure I felt taken care of every step of the way. Highly recommend!

    5

    Great company to work with. They worked with my schedule. We were able to identify the issue over the phone so Joe had the part and was able to install quickly.

    5

    Outstanding Service and Expertise from the Irish Air Team

    I have nothing but the highest praise for Irish Air and every employee I interacted with across three separate visits to my home. Their dedication to excellence and the fact that they are a family-owned company truly resonates.

    My journey began with Joseph, who provided a second opinion and a thorough diagnosis for my relatively new, but problematic, heat pump. His professionalism and courtesy immediately put me at ease. Ultimately, his insights led us to conclude that a full system upgrade, rather than a temporary fix on a lower-quality unit with an outdated refrigerant, was the most prudent, long-term solution.

    Next, I had the pleasure of meeting with Jake for the system replacement quote. Jake is exceptionally knowledgeable, guiding us through the diverse options for heating and cooling systems with clarity. I especially valued his candidness—he offered honest advice, sharing the system he has at his home and his families, which instilled a great deal of trust. We ultimately selected a sophisticated hybrid heat pump and gas furnace system. As we were transitioning from a fully electric setup, Jake went above and beyond, clearly explaining the process of initiating gas service with Citizens and even providing excellent plumber recommendations for the gas line installation.

    Throughout the competitive bidding process—where I obtained quotes from two other companies—Jake was in constant, transparent communication. His commitment to fairness was evident when he provided an "apples-to-apples" comparison of the competing bids, ensuring I understood the true value proposition of each offer. Remarkably, after this meticulous process, Irish Air secured the deal, offering the identical Carrier Infinity hybrid system for the lowest price among the competitors. As a testament to their exceptional customer service, Jake further enriched the deal by including a new humidifier system and a more comprehensive service plan.

    What started as a mentally stressful three-week vetting process culminated in a seamless and satisfying experience with the Irish Air team. The final installation crew was efficient, meticulous, and clearly experts at their craft. I couldn't be happier with the outcome and the superior system now running in my home. The strong recommendation I received from a friend was more than justified. Thank you, Irish Air, for your integrity and outstanding work!

    4

    Always prompt. Joseph considered my concerns & offered a thorough explanation of what was happening with my furnace/AC system. Needed a follow-up visit for continued condensation in a different location than for the first call & the company included the calls together on the same service fee. I bought my furnace & AC unit from Irish & have been pleased with their service since. Recommended.

    5

    Joseph did a wonderful job. He was very thorough, professional and knowledgeable and he called to tell me he was on his way. Very impressed and happy with the service call.

    5

    Feels like I finally found a company that’s professional and charges reasonable rates. Blake did our annual system maintenance, and he was great.

    5

    Over experience was excellent! Price was better than most, and their team was very courteous, professional, and they did a great job communicating from getting me a proposal, to confirming appointments, and explaining everything to me. Would highly recommend Irish Air!

    5

    Absolutely LOVE Irish air. I highly recommend to everyone. They are timely, have great communication, reasonably priced, and do great work. I will only be using them going forward.

    5

    I highly reccommend Irish Air for best product, lowest price, great service and perfect communication. I found Irish Air had over 700 perfect reviews, so I felt very comfortable calling them. The whole process was super smooth, no presure and no upsale. A lady picked up first call to take note, 2 hours later, Jake call to discuss what I was looking for. He was very knowledgable about AC and Furnace and offered the best system at lowest price and come with 10yr warranty. Jake always reply my texts quickly and honestly. On stallation day, they were on time and installation went well.

    5

    Joseph came to answer any questions we had regarding our new Carrier Heat Pump that’s recently installed. He went over the thermostat settings detail, maintenance, and other questions about house vents, air purifiers. He’s knowledgeable and generous with his time spent with us.

    5

    We have used Irish Air in the past for our heater installation and were pleased with the whole process, so when it came time to replace the A/C, it was a no brainer. Happy to work with them again anytime. The product and services were quality at a reasonable price.

    5

    I will never give Irish Air anything but 5 stars! They are timely, explain everything, and kind. I have referred my neighbor as well as friends. It is hard to find HVAC you can trust but I feel confident with the knowledge they have and trust them to provide me the right services.

    5

    Heard about Irish Air from my friend who has been with them for many years. Now I see why! Joseph was very knowledgeable and learned much useful information from him. Glad to know my heat pump is ready for winter! The lady on the phone was real nice too. I’m definitely a returning customer.