HVAC reviews in Indianapolis, Indiana

Amazing experience with CES Systems! They didn’t give me a ridiculously high estimate and then slowly trickle it down until I said yes like their competitors. They gave me the lowest price right up front and answered all questions very thoroughly. I highly recommend them for your HVAC needs!

My furnace would blow cold air after 10 minutes of being on. Called on 12/18/2022 and they answered instantly. They came out within a couple of hours during the cold weather. They troubleshot the issue and had my furnace running within the hour. Paid, was supposed to get a receipt sent to my email that evening. I requested a receipt 3 times since and have not received anything and no response after the 1st request.
UPDATE: I have received my receipt for the service of the furnace. I am satisfied and recommend CES Energy.

Jesse and Brian were awesome! They came and replaced our entire heat and AC system the day after we called them. They were nice, professional, and really easy to work with! I would definitely recommend working with them!

I did a one because there is not a zero. They installed a heater Jan 2023 he didn't know what he was doing my husband had to help and buy parts because he didn't have money. Then it was not running right he would not come and check ot out his dad was suppose to come and didn't come not its not working at all they will not return my calls or come fix it.. use a more reliable company... this company is a joke

CES Energy were very helpful. I had a broken AC unit and they were able to get out to me a few hours after I called. I knew if I called one of the bigger companies, they would say to just replace the whole unit. Jesse and his father were very honest and were able to repair the existing unit at a very affordable price. I would definitely use CES Energy again and highly recommend their services.

This company is amazing. Very friendly, very honest people. we hired someone to come and install a new unit and they did nothing right wouldn't even call us back when it wouldn't turn on. CES Energy llc came to our rescue and had taken everything out and redone all the previous work the right way. And had it up and working in less than a few hours our worst nightmare turned into a blessing by meeting Jesse and CES Energy llc and I will never trust Anyone except for Jesse with my hvac repairs.

I had the best experience with this company. The gentlemen could not have been nicer, more willing to answer my many questions, trustworthy, and knowledgeable about what they were doing. Everything went so smoothly which is not normally the case when I have repairmen out for something. I liked that they gave me a price before they started and it did not change. They explained everything to me so well, I knew what was going on and felt confident with them. I really felt as though they did an awesome job for me. I felt valued. Just good honest people who did not try to up sell me things I didn't need, and charged me a very fair price. At the end there were pictures on their phone that they showed me before and after pics which was nice to see. I am so happy to have found them and will definitely be referring them to people! After they took care of me last night, I am positive there is no need for me to call anyone else!

I made on phone call 2 days ago! Without hesitation, Jesse was at my door explaining everything to me and being totally honest. He was very professional and he allowed me to ask questions.
He had no problems with showing me what I needed to do and know. I’m very grateful for CES Energy and I will continue my services with them from here on out.
I would highly recommend that you call them first if you have any heating and cooling issues.

I just called when the heat went out during <0 weather and they were able to get to my place in under 30 minutes. I told the tech everything that I had already tried and he took that information and diagnosed the issues. Pointed out a few problems and explained everything to me, did the repairs, and heat was back on. I think that the prices was EXTREMELY reasonable, and I don’t feel like I could have had a more honest person come out and help, especially in this weather. If you have an issue with your HVAC, call CES Energy!

Amazing service! Jesse answered my call on Christmas Eve and was able to come help get my furnace working again and my houses heat back up from 38 to 62 within 2 hours. Jesse went above and beyond checking the system and eventually getting up on the icy and snow covered roof to check and clear debris out of the flute pipe. I would recommend Jesse and CES to everyone in need!

Jesse and Brian were here a total of 3 hours. From tear out to install. Everything went very smoothly and I would recommend this company to literally anybody. I have no complaints about the job, timely, and they cleaned up after themselves. Top notch provider.

Will and Jesse installed our HVAC unit in our home in a timely and professional manner. They were able to come on short notice to provide additional assistance with another hook-up. I would highly recommend them for any HVAC needs.

Do not use this company without reading the 1-star reviews. We wish we had.
- They never showed up in their stated time frames. Every company we have ever had previously, and the one who fixed this mess have all showed up within the window.
- Jesse acted as if coming out at all was a favor to us, instead of a job they were being hired for
- Misdiagnosed the problem and made two repairs that did nothing to impact the situation (even though we had asked them right off the bat about the part that actually turned out to be the problem)
- Left us without a valid solution on a night that fell to 6 degrees outside
- Refused to respond to multiple attempts at communication the next day, until *after* we had brought out a second opinion and chosen to use that company instead
- Ranted at us via text about having been “fired halfway through the job” when the entire first day was spent not communicating honestly, not diagnosing correctly, and then not making the correct repair
- Jacked up the price of the invoice “because they were fired”, while still white-knighting about how generous they were
- Changed the invoice a third time (back down to the original overprice) after I called them out on the raised price
- When I held my ground proving that they had line items listed on the invoice for parts that they would be paid for by warranty, and that labor was listed as a separate item for only $150, they decided to reword the invoice a fourth time to make it look like the only thing they did was give us free parts and charge us for labor.
- I have pictures of the invoices and all text communications
- We paid them the original asking price in protest, just so that we never have to see them again.
In short, they came in like they were amazing and then were completely unprofessional and a bad choice. Save yourself the pain. Find a better company.

DO NOT USE THESE GUYS!! I used these guys based on a referral from a contractor. They installed a brand new furnace and a brand new outdoor A/C unit. The first red flag is shown in the first picture I included. We were supposed to get a brand new outdoor unit and they tried to hustle us at first with a scratch and dent unit which I of course refused and demanded that I get the new unit as I paid for. They did end up installing a new unit, but when turning on my A/C for the very first time, the air was barely cool and the house was sitting at 78 degree hours after turning on the air. We reported the issue for weeks and it has been over 25 days now since our brand new unit was installed yet has never worked other than the first night it was installed. Our first response when asking to be put on their calendar to diagnose the issue initially was “billable customers come first…”!? Apparently paid in full customers come absolutely last and over a month later. Our contractor that recommended CES Energy mentioned that the reason the unit isn’t working could be as simple as the thermostat being bad. Because of the relentless outreach for weeks from myself with little to no communication back from Will or Jesse (the owners), we had a certified technician with over 1000 4+ star google reviews diagnose the thermostat. The technician verified that the thermostat worked perfectly fine. They then walked outside with me to immediately point out what seems to be a huge oil/coolant stain underneath the unit that was not there prior to the install. We reported this information back to CES Energy and they threatened us that they are not doing the work now because “I’m not allowed to have anyone diagnose the thermostat.” This is the type of people you will be dealing with folks. Read the 1 star reviews, they are the real ones. I can and will provide proof of any and all info included above if anyone is on the fence of using them.

Jesse and Brian combine decades of experience with hard work and a client first attitude. He was willing to diagnose our issue with a no pressure approach, and when we needed freon he came out immediately to keep us cool. We weren’t ready for a replacement and he did not pressure us. When we compared replacement costs months later, he also did not pressure us. In fact, he was willing to talk himself out of the job. When we decided to choose to go with CES, Jesse and Brian spent long hours in the worst heat wave in our attic to get a unique and difficult job done right. Briannhad experience that dates back 39 years and this knowledge solved a complex mess we have had in our very old home since we lived here. The other big companies did not want to tKe this risk and the cost for them going the obvious way was twice what we ended up spending. I am glad we trusted Brian and Jesse, they saved us so much and they put a cadillac Ac Heat Pump in our old home that put out some of the best temperature differentials and pressures they have ever seen. We should have done this so long ago. They did not charge us after hours or weekend, they were fair, honest, answered every question and proved their knowledge. They even were careful nit to trample a single sunflower! Our family thanks Jesse and Brian and wish them all the best!

Big lots for the Kmart closed today

Can't fix anything, constant excuses "lost parts" four times they have been out here with 4 different excuses to why they can't fix my fridge

I schedule a work request thru American Home Shield. They sent Sears A & E. One technician came and order parts, then almost a month later the second technician came and stated the wrong parts was ordered. Today the third technician came name Pedro A works out of Indianapolis, IN came and I gave him all the parts and he asked what was wrong I told him and ask are you aware of what the other two technicians said and why they ordered the parts. I stated I didn't need yet another diangosis. He said he did not read the notes on the work order and got frustrated in my opionion that I was asking questions. I ask him to call his supervisior and stated he didn't have one. He then said he could cancel I stated I was merelly asking questions about my repair. He walked out me house and cancel my appointment. I would know recommend them, horrible customer service.

Positive experience working with their team on our HVAC needs.

very unprofessional and receptionist was too rude and don't know how to talk with someone.

Great service.