HVAC reviews in Olathe, Kansas

Very honest, timely and knowledge family owned business.

Very professional working crew and office. They answered all the questions I had and do professional work

Great service and people. Highly recommend!

They provided me with a phone number of a plumber that could assist with my question. I thought that was a great thing. Thanks

These guys are awesome. Have used on a couple of our homes and always great service.

Very courteous and patient! I appreciate the hard work and explanations to help decide which time of air conditioning and heater to buy that would best suit our needs.

Great service, I've used them over the last 5 years or so and always had great service. they have been prompt, tidied up after themselves. Always explained the problem and the fix. I would recommend them to anyone.

Last night in our huge storm the air conditioning compressor blew off its platform. When we called they sent someone out within 20m.
Not just responsive, he bolted the compressor to the pad, then-DID NOT CHARGE ME! Who does all that?!
ThankyouThankyouThankyou!

Quick , reliable and professional.. Rob arrived within several hours after we called, quickly identified the problem and replaced the defective igniter.
We now had heat.
We appreciate how quickly Rob got here because we called about
Five PM on Friday.

Prairie Center does a great job! Quality craftsmanship and good service at a fair price. I recommend PC to anyone who needs HVAC or Plumbing work. They're super nice guys.

Recurring problem with office staff. Great work done by installer/repair teams. I've left vmail messages over the course of the last 10 years that were never returned. I had to keep calling back. Each time told: never got your message. Today takes the cake: they hung up. Hopefully our extended warranty is up soon so I don't have to deal with this anymore. So frustrating - every time!

I called in late in the afternoon and spoke with Robin. She explained that it was late in day and that it would probably the next day before they could send someone. My daughter and Grand kids would soon be home with no heat. To my surprise they sent someone out and had the heater fixed. Above and beyond service! Thanks again!

Our HVAC was not working due to the storm last weekend. We call Prairie Center and was scheduled for later date but I called the next day and explain my dilemma we were upgraded. I want brag on the excellent customer service and the service technician, they were friendly, they listened and solved the problem expeditiously. You guys Rock!

Left a message requesting AC repair at 7 am on Monday morning. I was very concerned with my husband’s health problems and out of town company on the way. Rob arrived by 8:30 am and provided excellent, professional, friendly, reasonably priced service. AC up and running by 9:30!

These guys are the best! I called needing a new AC, they walked me through it and recommended something that was better than what I thought I needed for less $$. Then in record time they showed up at my home and added the new AC unit, working awesomely... very professional, super nice guys and were done in a few hours. Amazing. Highly recommend them, I think you won't go wrong ever.

Prairie Center made the time to come to our home with less than 24 hr notice. Robina had the tech Jason come and look at the AC issue. He fixed us up within an hour! Great service!

Great customer service. The best guy on their service team is Rob. Very friendly and ontime with his service appointment. Came out to trouble shoot an alarm on my geo thermal unit. Determined the problem (defective control board) and ordered the part. The following week, he came out and replaced list and problem fixed. Part was replaced at no cost since unit is under warranty and service was very reasonable. Best part, the office returned my check for the service after we discovered that the manufacturer warranty also covers the services fee. Thank your again for a great customer service.

We worked with Jason, one of the co-owners, and he was fantastic. He came out to look at our system the next day after calling. He gave us reasonable options and spent weeks answering all of our questions. The crew who installed our furnace and water heater were professional and tidy (which is important when you have two little kids). We’re so glad we were referred to them!

Jason, was the most professional and upfront person. It is great to hear of great service and a great price. The other big box companies were trying to sell me everything they could however Prairie Center is who I am with now. As a avid Googler, I am sincere about what I write and highly recommend that you put them on your list to do your work.

This business did all of the installation of my plumbing, heating and air conditioning for my new build completed in Nov 2016. In the fall of 2017 they installed a humidifier on to the furnace they had installed previously. In spite of numerous visits from their service repairman, water continued to slowly leak under the vinyl tile flooring in the HVAC room and into the adjacent hallway. When the water to the humidifier was completely turned off, the leaking stopped. However, Rick, the owner of the business, refuses to take any responsibility for the damage to the floor caused by a faulty installation. We have received a repair quote from the flooring manufacturer (who also believes it should be replaced by Prairie Center) for $750 and that is what we requested, but instead of working with us, Rick hung up on us. While I have found the servicemen to be very pleasant to work with, the same is not true of the internal office staff. I also had the same issue reported by another reviewer.... the office NEVER calls you back. Not a good company to work with.

I wanted to be proactive in replacing the hvac system that was original to my home. I went through 2 rounds of bids and hadn't found a company I was comfortable with when a friend suggested Prairie Center. It wasn't a quick process because I wanted high-end filtration and purification on top of a quality and sufficient system. We met several times and they answered all my questions in a timely manner. The install took place about a month ago and I couldn't be happier. If you don't call Prairie Center you will likely be kicking yourself!