HVAC reviews in Wichita, Kansas
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These folks are the real deal!! Professional in everyway and they don't give you the runaround. They worked on our older unit with no pressure to purchase new and the Son of the owner is extremely professional with his excellent crew. When we do replace our older unit it will be with Crockett Heating & Air!!!!!
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Came to check out an odor problem. I was only charge for service fee to come to my house. Didn't try to charge me for something that wasn't a problem like some companies would. Explanation was in layman terms. Would refer all my friends and family. Will definitely use again. Trustworthy company.
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The owners son came out late right before a holiday and helped us fix our heating issue when nobody else would. He was very knowledgeable and personable and explained everything in layman’s terms and was upfront about the costs. Even gave us partial solutions until the part we needed came in. Was also very accommodating to our elderly dog. Will be using Crockett from now on. Excellent company with excellent people.
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This is a good reliable company. The technician called me and explain in detail the problem. I will continue to use this company. Thank you fir your quick service.
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We had our entire central unit replaced. The owner gave us several options for replacement units. The knowledgeable technicians had to make a few modifications to our 27yr old duct work but had us back up & chilling in no time. We will use them again. Highly recommend!!!
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Had them out today for 1st time, very happy with their work. Keaton and Carter were very professional, polite and did a good job!!! We are having them come back in the future!!
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Crockett Heating & Air was wonderful to work with. Our AC had a malfunction and we were able to get service the same day. Field Techs were knowledgeable and able to diagnose the issue quickly.
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What an amazing experience, Keaton was punctual friendly and got right to the root cause of the issue, got my AC up and running pretty quickly. The price in this economy was fair and worth every penny. Thank you very much Keaton. You have created a lifelong experience to remember and a new customer!….Nikki.
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These guys came out and had it fixed in less than 30 minutes. It was a simple fix, but they had it diagnosed within minutes. They cared about our place and took their boots off when entering and made sure to not track anything in. Great job guys customer earned
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Quick service. Thought the two installers had left after the new installation was complete, but found them still on site vacuuming the concrete OUTSIDE!?!? Talk about taking job ownership!! Small company, so they are clearly able take pride in what they do. 10/10 highly recommended. Well done!
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I called this company out to look at my ac unit as I knew it had a leak. When the two techs showed up, I was told that they had to fill it with refrigerant in order to find the leak. He also said they could use nitrogen, but did not have any with him. After putting 3.5 pounds in, I stopped them and asked if that was enough. I was told yes and they were able to find the leak, but were going to need to order the part and gave me a quote of nearly $2200.00 to replace a $120.00 part. I then asked about recovering the refrigerant and was told that they had forgotten the recovery tank, and there was nothing they could do. Then while one was writing up the bill/invoice of $873.60 for a non working unit, the other tech went upstairs and took a dump in my son's bathroom. I called the owner to share my frustration only to be told there was nothing he could do. So instead, this company knowingly let r22 refrigerant leak into the air, collected their money, and down the road they went to scam another customer.. I will never use or recommend this company to anyone. BTW I had another company out to fix it, and they charged $900.00 and I supplied a 10 pound bottle of r22 that cost me $200.00 of the internet. What a rip off!! Consumer beware of con artists!!
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This is an amazing company! They have a yearly contract where they come out and make sure everything is in working order, and check things. Then they tell you if they find anything wrong, and give you 10% off to repair things. This is a very trustworthy and honest company. They send reminders of when they are coming and even offer the ability to track them to know exactly when they will arrive. I am beyond impressed and 100% recommend!
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The Service people at Crockett Heating & Air are Professional, Knowledgeable, Polite, Work is performed Quickly & Correctly. Highly Recommend. This is my second time using Crockett Heating & Air and My preferred company.
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I called to get on a maintenance plan, they were able to get me seen so fast! Significantly faster than my old company! They were on time, super friendly, got the job done and done well! I’m so happy I chose Crockett Heating and Air!!!
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Arrived on time, fixed all the issues with no problem and even explained what all was wrong. Was a pleasure having Colton and Doug at our house.
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Crockett was very courteous and very efficient. They came out the same day, fixed my AC and explained everything to me. Their charge was very reasonable and I will definitely call them again and also refer them to others.
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These two young men did an excellent job and was very mindful of our home took their shoes off very impressive. Great job!!! What I like the most was 1st the air conditioner was back working 2nd very respectfully 3. Total team effort 4. Communicated things being done 5. They allowed me to ask questions. 6. Clean up
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From 1st contact to completion of project, it was professional. At site it was coordinated. Each person (4) knew their job. Unit is in and working great They earned the 5 star rating.
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Our experience with Crockett was absolutely incredible in today’s world!! I called at 8 o’clock on July 3. The phone was answered properly by the owner of the company, which is also amazing. He promised someone would be here in about 3 hours and they were. Keaton did a fantastic job of analyzing the problem and having it fixed in less then 1 hour. I highly recommend them and will definitely use them again if needed! Thank you, Alan
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Drove 45 mins. They were very kind and helpful. Easy to work with! Great company to come out.
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I'm a real estate agent (ICT HomeGirl), recently used Crockett Heating and Air for the first time and was thoroughly impressed with the young technician that came out. Keaton was incredibly professional and thorough, and found exactly what the problem was with the AC unit at the home we have in contract. Very happy with the services and would definitely use Crockett again!