HVAC reviews in Wichita, Kansas

Of the 4 or 5 quotes that I got for replacing my HVAC system, I chose Fenix based on price, equipment and their polite explanation of the work to be done. Damian and Greg were the installers. They did a great job and explained everything to me. Fenix also registered the equipment and submitted the rebate paperwork for me. I am very happy with the product and the work that was done. I would definitely recommend Fenix!

FENIX was the contractor that did the original HVAC system install at our home, and we have contracted with them to do preventative maintenance checks on our system twice yearly as well. Caden, one of their reps, was extremely nice, understood the system well, offered some helpful advice for how to best care for the system, and overall was both friendly and professional. I definitely would recommend them for anyone in the area!

Greg was absolutely WONDERFUL during our Orly mtn appt today--he trained me on what I need to do to change out the humidity filter each yr and where to buy them as well. Plus he identified we were using the wrong size filter. He was just a very nice person who made me laugh while putting up with all my questions!!! I have asked that he be put on all my calls as I feel very comfortable with him and suffer from and need all the "non-anxious" moments I can get! Thanks Greg--you made a REAL difference!

Maddix was very professional and thorough with the fall inspection and service. He did a great job and knowing that the company has an employee like him makes home ownership easier. I wish more companies had employees like Maddix. Keep up the great work!

We have a 4-ton Lennox S30 HVAC system with a heat pump. It was installed 7 years ago and has been a nightmare ever since. It's had 17 service calls so far and has come up with different problems almost every time. One problem that repeats often every cold season is the system "can't contact a device" and thus resorts to auxiliary heat only. This is a tremendous electricity hog resulting in $700+ electric bills. Numerous HVAC repair outfits have been out to fix it. Long story short - they monkeyed around until the problem went away, only for it to return next cold season.
Called Fenix as it came up again a few weeks ago. Evergy had advised us already our anticipated bill would be $795 for November - December. Maddix was the technician they sent out and based on his questions, attitude and troubleshooting my impression was that here is a tech that knows Lennox systems and knows what he's doing. Unfortunately the exact problem was rather elusive and rather than monkey around he called for further expertise. Matt showed up at the house a little while later and the two of them started troubleshooting in earnest. Within 30 minutes they found the problem! A splice outside near the compressor/heat pump had a break in it in a wire that communicates with the inside furnace. When it's warm out the wire expands and makes contact allowing the air conditioner to work properly. However, when it gets cold the wire shrinks and contact is lost. They quickly fixed it and our furnace and been running happily (and cheaply) ever since. With quality technicians such as Maddix and Matt we'll be using Fenix for all our HVAC issues in the future.

We signed up for a maintenance package and this fall was the first time we’d had them out. Maddix was great! He was thorough and fixed an issue we didn’t even know we had with our furnace. He was friendly and very knowledgeable. I’m definitely glad we chose them for our heating and air services!

Mattix was very personable. When he inspected my furnace he found that the igniter had quite a lot of white on it which could affect the furnace in the winter. I opted to purchase a new one so I wouldn’t have to worry in the winter. He replaced it, I paid him, he thanked me told me to have a nice evening and left. Joyce A Jones

I’ve used Fenix for more than a decade. I’ve always been pleased with their service package. Maddix arrived today for the fall service and he was polite and efficient. He replaced a fan motor capacitor that was beginning to fail. Better to replace it now instead of waiting till a failure during a snowstorm. I recommend the Fenix maintenance service. It includes a discount on parts that need replacing

I am very impressed with Fenix. I have to get a part ordered and replaced. Maddix was my service guy and was so polite and upfront about pricing. I appreciate just having straightforward pricing so I know what I’m dealing with. Our furnaces are old so it’s typical wear and tear.

Had my annual heating system checkup service done and Maddix was great. He was friendly, knowledgeable, and took the time to explain everything he was checking. Really appreciated the professionalism and how smoothly the whole appointment went. Highly recommend!f

Fast, fair, polite and friendly service. Tyler was so nice and explained things to me as he was working. When I call the office they were so nice and kept me updated. I definitely would recommend Fenix.

Woke up to my heat not working on a February morning, called Fenix, and they had someone there within 2 hours to fix the issue. Maddix serviced my furnace and got it back up and running in no time. He was great! Would definitely use Fenix again.

Just had my checkup for the furnace & the mini-split. Nathan from Fenix called to ask if he could come early, arrived 20 mins or so later. Very thorough with both checkups. He asked about having filters, since our system requires a larger size, which we keep a few close to the furnace downstairs. When he was finished I asked if he replaced the filter, he said it wasn't dirty, didn't need to be replaced. I can appreciate that since those are $40 a piece.

During one of the coldest stretches of this winter, we encountered an issue with our furnace. We promptly called Fenix for assistance, and we were scheduled for a repair. Our technician for the day was Tyler, who arrived at our house with a friendly greeting and a warm smile. He began his diagnostic work promptly and methodically. Tyler replaced the faulty part that was causing the problem, and the system resumed its normal operation.

I wholeheartedly recommend the Fenix team for their exceptional sales, service, and expertise with Lennox products.

Cloyce Spradling

I have been a Fenix customer for almost 3 years. I take advantage of the bronze plan service agreement. It is a good feeling to know that I have the preventive maintenance to keep my system up and running efficiently. I had my fall service done today by Maddix. He is very polite and promptly began servicing my system. He found where the mini split was draining to make sure it was unclogged. He also explained my humidifier to me and how it works. I forgot that I even had a humidifier. Thanks Maddix! I believe he is and will be a great asset to Fenix!

Maddix was great!! Very kind and smart in his work! He evaluated the problem fast and took care of it right away! He asked before he installed anything and was able to get our heat up and running within an hour.

We’ve been long time customers with Fenix using their maintenance package. We have never been disappointed with Fenix. Everyone from the office personnel to the field techs are courteous and professional. Our recent fall service with Maddix was yet another pleasant experience. He introduced himself and immediately got to work. When he was finished, he told us what he found and the work that was done. As he was leaving he wished us well. Maddix was very polite, well mannered, and is a great asset to Fenix.

We had a major issue today with our furnace it was stuck on and running full blast due to the fact that thermostat pretty much fried up causing my home to become over 100 degrees within hours (we have 4 pets and 3 adults ) making it unbearable. when the sweet technician showed up bless his heart I was in distress and he did not mine at all.
I called many places who wouldn’t send anyone out, so I called Crockett heating and air and they responded in minutes and had someone at my home within 30 minutes and he was able to fix it within an hr and had my house cooling immediately after discovering the issue !
I just want to give huge props to the young man for helping us out he was about to have dinner with his spouse and they put it on hold and rushed over to save us. we truly appreciate him and this awesome family owned company we will be calling them with any issues we have from here on out!

First time using Crockett HVAC, reluctant to call them considering only in business for one year. I needed a blower fan replaced on a Saturday. Technician was here within an hour, located a new motor and completed the job quickly. Very personable and knowledgeable. Will recommend them to others, based on this service call.

Came over within a half hour of my call. Have me an estimate for a new central air unit and installed it the very next day. Now THAT'S what I call service 😎

This was the 3rd company I called after being told twice that I just needed to change my air filter. Colton took time to look into it a bit more and found two parts that were failing which were causing my issue. Colton was very professional and explained exactly what was going on and why he was replacing it. Our system is back to working perfectly and I know where to go if I have any further issues!