HVAC reviews in Richmond, Kentucky

This is a TEN star review, NOT a five star review! Five stars is just not enough for the work that the owner, Brian, Aaron and Taten did! Everything they did was over the top EXCELLENCE in every way! If you want more than the BEST and not have to pay more to get it, then these are the guys for YOU!!!
I chose this business because I recognized that Brian, the owner, was honestly offering me more for my money, in other words, “the best deal”, and that speaks to most everyone! Brian, who is a very knowledgeable professional, takes the time to explain anything and everything to you that you wish to know.
They installed a new HVAC system and some new duct in my attic and worked tirelessly in the heat to get it to perfection. They are very nice, friendly and very respectful of your home by doing everything to keep it clean.
Not only did they install a new system, they also rearranged it in the attic and put in access floor boards so that it would be easier for the next maintenance person working on the system! Besides the installation of the new HVAC system, Brian did some repair work for FREE on my other older system in the crawl space while he was at my house!
I cannot express enough to you the STELLAR impression that these guys, Brian, Aaron and Taten give you! They truly are much more than the BEST!!! They are sooo great, I would recommend them to everyone!!!

Affordable Service Solutions stuck by their work and made it a point to make sure my HVAC was lined out. I cannot thank them enough. It’s hard to find a company that honors their work and their word. That being said this company has made a customer for life.

Brian and the Affordable Service Solutions team are great. They replaced our failed HVAC system several years ago. The failed system that Brian replaced was provided by a company that is now out of business. The new system from Affordable Service Solutions has performed well for years now, much better than the previous one. Though we also had a number of issues with our ducts and vents in the crawl space (installed by the previous company), our budget would not allow us to address the issues when Affordable replaced our HVAC system. So we waited. Now, several years later, Brian's team redesigned and replaced all the ductwork. The team, led by Brandon, did an excellent job! And Brandon ensured the work was done right. Brian, Brandon, and their team take pride in their service and the quality of their work. They genuinely care. Their service and the results of their work speak for themselves. They are friendly, professional, affordable, and trustworthy. I highly recommend their service.

We recently had to replace our HVAC unit at our home here in Richmond, KY. Josh and his team did a wonderful job. They beat local competitors in price! They were also very timely and easy to work with. We will definitely be doing any future jobs with Affordable Service Solutions!

Wonderful customer service! Ended up not using them as I scheduled someone else with sooner availability. However, the lady I spoke with was sweet, understanding, and had me on the list to get someone to me ASAP!

UPDATED Review: After some issues yesterday, Brian ( the owner) was more than amazing. His tech was out first thing this morning and repaired the AC . Spoke to Brian on the phone, and could not be more pleased with his company.
We will be sticking with them and recommending them for any future HVAC needs!… See more

Affordable Solutions installed a new HVAC earlier this month and did an extremely terrific job. Tayton and Devin were nothing but outstanding! They were courteous, knowledgeable, on time and took the time to explain the thermostat app to us!
The service department is impeccable!
My husband and I HIGHLY recommend Affordable Solutions for all your HVAC needs.
Gillespie

Great service all around from Brian Caudill and his team. When I requested a quote for a replacement of my existing system Brian was quick to respond and provide. He was on top of questions and quick to get installation scheduled. Brandon Stewart and the installation team were friendly and professional. Everything was installed quickly and they did a great job cleaning up afterward - I didn't have to pick up a scrap! Brian came by the next day to check the work and make sure I was happy. I am! Highly recommended.

I cannot say enough great things about Affordable Service Solutions. Our AC went out and we had a 2 week old newborn at home. After calling multiple companies and explaining my situation, everyone told me it would be at least 3 days before they could get someone out. , I called Affordable and spoke to a woman that said give me a few minutes. Within a few hours, a serviceman showed up and got to work. While speaking with him and expressing my extreme gratitude, I found out that his name was Brian and he was in fact the owner of the business. It was late in the day. He had to drive to Lexington to get parts, but ensured me he would get us fixed and that he did. It says a lot about a business when the owner rolls up their sleeves on busy days to help their employees. We have had to call on Brian again, and he was here after hours! Wonderful business with quality management. They will have our business as long as we are in Richmond!

We have used Affordable Service Solutions for almost 7 years now. We’ve always received top notch service at competitive prices. We have the yearly maintenance to keep our HVAC in good condition and every tech has been professional and kind. Emergency calls are handled promptly which is amazing! We just had a maintenance checkup today and Josh was awesome as always. Highly recommend for your HVAC needs.

Top notch company! I can’t say one negative thing about them! Matt and Ethan were great fixing our hvac system! I would highly recommend them! Very dependable!

This is a great company. I was so very satisfied. They are considerate, caring, and knowledgeable. Matt, Ethan, and the company staff were very professional and caring. I would highly recommend this company.

Affordable Service Solutions installed new unit in my home addition and the process was seamless and well coordinated. Great communication and coordination with me and my builder. Install crews had great workmanship and were very neat and clean. Zero complaints and will use again for service or future install/replacements.

They were awesome they got job done and fixed any issues I had. They were helpful in getting my new AC and furnace in and set me up with a free extra filter for my AC unit. Really good people.

Affordable Solutions is our go-to company for all things HVAC. They come when they say they are coming and are always respectful to us and our property. Recently when our system would kick on you could hear it in the next state. Brian stopped by to take a look. Apparently over the years it began to sink and became unlevel. Brian and his team came up with a great solution of pouring a concrete slab to stabilize the units. We scheduled the date, the team showed up, removed the units, poured the slab, and reconnected and serviced the units. They kept us updated through the entire process. Our units are quiet and running perfectly once again. If you want it done right call Brian at Affordable Solutions.

I have been using Affordable for several years, Kent is a Awesome Tech, I'm a Plumber and he explained everything so well, he is a Great Communicator. Brian also was right on top of getting him to me quickly. Best Hvac company out there!

Affordable installed our HVAC system and has been doing biannual maintenance for several years now. I'm well pleased with service and their techs are always friendly and efficient. Josh is thorough and answers any questions I have patiently. He does our service calls often enough that he knows my home and my system well. I trust his work and I trust him in my home. Kudos Brian for putting together a stellar team! You all are much appreciated.
Laura Harris

Affordable solutions installed two new HVAC systems for my home 2 weeks ago. Affordable was one of six companies that I received estimates from. It's hard to get a read on folks when limited to very short interactions, but Brian (the owner) presented himself differently than most of the other companies' representatives. He came across as more interested in providing me information and learning what I was looking for in a new HVAC system, as opposed to selling me a product. The installation team was extremely friendly and professional. In our interactions, the office staff has been exceedingly helpful and friendly as well. I highly recommend Affordable Solutions!

Brain, Gavin and Dakota (as well as the rest of the team) are very polite and are excellent at what they do. They made it so easy to work around our awkward work schedule and even worked until dark one night to get as much done as possible. Will definitely be using them again if anything else needs fixing. Thank you for the help!

Outstanding service! Brian has been so kind, patient and professional. His company has serviced our home for many years and installed new equipment recently. We appreciate the quick response to calls, too! Great local company!

I’m extremely pleased with the work affordable service solutions did on a complete heating and air replacement from the duct work to the heating and air unit. Brian and his team did a wonderful job. Great people to work with. Highly recommend affordable service solutions.