Landscaping reviews across the US

Dylan is hands down the best when it comes to pest and lawn control! He’s incredibly thorough, professional, and always takes the time to explain what he’s doing and why. Since he started treating our home and yard, we’ve noticed a huge difference—no more pests, and our lawn looks healthier than ever. He’s reliable, respectful of our property, and genuinely cares about the results. It’s clear he takes pride in his work, and it shows. Highly recommend Dylan if you want the job done right!

After more than 10 years with TDI, I’ve seen a serious drop in quality since the company changed ownership. Services aren’t completed as promised, and I even caught a tech falsely claiming work was done, confirmed by my security cameras. Management said they’d follow up and send someone out. No one ever showed, and no one followed up.

They used to be good, but the lack of accountability and declining service make it hard to recommend them anymore.

Eli has only serviced my property 3 times and WHAT A DIFFERENCE!!!!! My lawn is greener, stronger and thicker than it has ever been since TDI started servicing my property. Some areas where I was struggling to get the bermuda to grow is not a problem now. Eli has eliminated that problem. He has taken the time to make the lawn look wonderful. I will very highly recommend Eli to anyone for their lawn maintenance.

***update: TDI has responded to this review saying a manager would personally reach out to me. This was 3 weeks ago. No manager has reached out, and TDI techs have continued to try to schedule weed sprays for grass that doesn't exist, despite me repeatedly calling and asking them to stop scheduling me. This is crazy.

We had a few good years with TDI from around 2020-2023. This past year, things went downhill. This past fall we had an aeration and overseed performed and only a quarter of the grass seed they put down sprouted. I contacted the office weekly asking someone to come fix it. I was repeatedly told a tech would come out. Apparently one did, and put more seed on one of the dozens of dirt patches where my scalped yard had no seed germinate. I called again, repeatedly, and was told a technician would meet me at my house to troubleshoot it. No one ever showed up. By the time I finally got a manager involved, I was told it was too late to do anything about it. My yard looks like trash. Something has happened to this company and they have become unreliable, unresponsive, and don't seem to take much pride in their work.

On April 3rd. I sent an email to TDI and I immediately received an automated reply explaining that someone would respond to my inquiry promptly. Nevertheless, today is May 4th. and I never received a reply. I did call TDI around the end of April to ask why they never came back to spray my weeds and they explained to me that they treated them on my last visit. I explained to them that the last service was two weeks ago and that the weeds were spreading, not dying. They asked if I had mowed my lawn yet, and I explained that I hadn't mowed my lawn because I wanted them to clearly see the weeds that needed to be killed. I went on to explain that I would mow my lawn, but if the weeds came back up that I would cancel my service and not pay for the last service because they didn't kill the weeds.

Here is the message that I sent to them on April 3rd. "I have a lot of weeds coming up. Last year the weeds were blamed on the fact that you weren't my primary lawn care provider and therefore you didn't perform the end-of-year service. However, this year you did the end-of-year service and the beginning-of-the-year service, but there are a lot of weeds coming up."

Definitely the right company. The tech came out today and I feel much better after talking to him. Good customer service. I just wish I could have talked to him in the beginning. That might have made the difference. Update, I might have jumped the gun with the 5 stars. Still no weeds dying. Also tech said he will return this week but I am losing faith in the company for sure. 127 headen ln. We're going to go a different direction though. Not a single weed ever died. Your guy just fertilized them. Fairway is doing an excellent job in this sub division. I called to complain and never got a call back. For anyone reading this don't trust this company. Poor customer service and even worse terrible job killing any weeds. 0 weeds died.

Always have a great experience with TDI and really appreciate our technician, Kendrick!
Highly recommend for lawn services!

Joshua is our technician here in SE Huntsville. We really appreciate the communication with him. He explains everything he has done or what needs to be done. Our lawn is looking better.
Thanks Joshua. It is a pleasure having you take care of our yard. If i could give you 10 stars I would.🙂

I have to say, my yard looked better before they treated it. Obviously, they can't evenly apply chemicals.

*Update 1: They left a rambling message telling me it was "drought stress". 🙄
I had to lower my rating because of this.

*Update 2: After cancelling my service around a year ago for the problem described above, TDI was servicing my neighbors yard and decided to drive their equipment across my driveway and through my yard. This shows the kind of respect they have for things.

Been using TDI for lawn care for several years now and our yard looks great! Very pleased with their service.

Randall treats our yard and he is so wonderful! He is very considerate of our time and makes sure I know when to expect him! We have used other lawn services and have had terrible experiences, but Randall has made up for all the bad experiences we had! Thank you Randall!!!

The technician Sklyar completed our lawn service quickly and efficiently. He came to the door first to let us know that he was about to complete the service.

My lawn was serviced by Skylar Hopkins and he did an outstanding job. He's courteous and very informative. Thank you Skylar.

Part of me feels awful leaving this review, and part of me can't believe I've waited this long. We've been having issues with TDI all summer.

This issues started with a tech that didn't show up on an appointment day (I thought it was due to rain) where I called a few days later to find out they'd cancelled my entire account.

Most recently I had called because it had been over two weeks since our last spray and the weeds were only getting worse. I requested someone come back out. Never got a call or text to schedule, and when I followed up was told a tech had logged the house as sprayed this past Friday, which was impossible because the gate was locked. Our cameras confirmed this.

I asked that day to speak to a manager or owner to sort it out and get the yard fixed but haven't heard back. I followed up today and was assured someone would reach out to me by the end of the day, but that never happened either.

Yet each time they come I promptly get a call from someone trying to sell me additional services. Including one recently trying to convince me we needed liquid aeration, which is odd because a TDI employee a few times ago tried to tell me liquid aeration was a bad option. I just want my weeds gone! I'm not paying even more for pest control and aeration when they haven't done the most basic thing.

**Edit** Michael-This reviews account is under my maiden name and our home account for TDI is under my married name. I have called TDI and spoken to someone who swore "we're sending the owner and manager a message and they'll call you back" for the last three business days. I will continue to await your call.

TDI has been struggling for a few years for us. We haven't had consistently nice grass in several years. Last year we had streaks of nice lush green grass almost obvious of where treatment had been placed. The only time we would have a nice result is when we would call and complain and they would come do a treatment.
This year we are overrun with weeds everywhere but the front yard. So it was obvious the rest of the yard (side and back) was not treated. We finally decided to cancel.

I began using TDI services shortly after building our home in August 2020. We were very happy with the services we received until our technicians were changed in early 2021. During a service in July 2021, I watched as the technician "Jaquez Johnson" only treated half of my backyard and did not complete the pest services we were paying for. I called TDI and spoke with the manager "Andrew Davis" about the technician not performing the services as specified in our bill, the manager apologized but defended the technician. Mr. Johnson was sent back out to my home to redo the application. I witnessed Mr. Johnson complete this application. Approximately 5-6 weeks after Mr. Johnson completed the follow-up application, my husband and I started to notice various areas throughout the front and backyard start to turn brown then eventually gray. It wasn't until we had a scheduled lawn mowing and trim that the company pointed out to us that the grass had been overfertilized. Our mowing company walked the property with us and pointed out areas throughout the front and backyard that had been overfertilized resulting in fertilizer burn. There are various patches, streaks of brown/gray, desiccated grass where fertilizer was used and caused damage. In September 2021, a call was placed to TDI to report the damage. The manager Andrew Davis came out to the property and inspected only the front lawn even though he was told the damage was in the backyard as well. Mr. Davis agreed that the front lawn had in-fact been overapplicated and if given the opportunity, TDI would do everything to repair the damage. We agree to allow TDI to continue to treat the damage to the front and backyard in hopes that the grass would grow back in. To-date, none of the damaged areas have grown back in. From January 2022 to now, we have spoken with the manager multiple times about replacement but they have yet to replace any of the burnt grass after stating it would be replaced if treatments did not work.

Rashad's is our technician and is very conscientious and timely and asks how his service was on our lawn. He does a good job and I appreciate the quality of service he provides us.

Our backyard has never looked so bad. My wife works from home and always knew when Jimmie was coming with the old TDI gentlemen. I did find out a couple of months ago this new guy wasn't even going in the back yard. So, apparently from the time Jimmie left thats why our grass looks as bad as it does. So sad.

I bought a house in June 2021 and the yard was probably a 50/50 mix of bermuda grass and weeds. I contacted Turf Doctor and they began servicing my lawn around August since they gave me the best rate out of many local companies. The grass was looking good until Spring time rolled around the next year. When all of the neighbor's grass started to grow and become green again, mine was beginning to look more empty and dead every week. The only thing that seemed to be growing was weeds. I had grass in some areas begin to turn green (not like that of my neighbors though) but it would not spread across the yard. I contacted TDI and they sent a technician out to supposedly spray again. From here on, it is more of the same, weeds growing, grass not. Now I am trying to sell my house (due to changing jobs) yet I am stuck with a yard full of bare patches and weeds.

I have included some pictures of my yard before I mowed showing bare spots, dead grass, and growing weeds. In my first picture you can see the line between where my neighbor's yard ends and mine begins(their yard went untreated by a lawn company...) and the difference can't be more obvious. Avoid this company unless you want a dead yard.

Coming up to our one year mark with TDI. Yard is looking better and better! More importantly, TDI and our yard specialist does a great job of communicating with us ahead of time so we can ensure the dogs are inside and the yard is ready for treatment!

Update: The grass at my home was brown and crunchy (dead) following treatment. TDI helped the situation by correcting a mechanical issue with their spreader and performing a core aeration. I'm seeing some green as recovery proceeds. I plan to post updated photos next week.