HVAC reviews in Baltimore, Maryland

Suddenly on Saturday evening we noticed the AC was blowing hot air. (Above 90 that day) Called Clean Air and left message.
Received call back Sunday morning and told tech would come THAT DAY. Wonderful surprise!!!
He did come, checked the system and replaced the motor, and we were saved from heat stroke!!! Wascar Delos Santos was efficient and polite, did a great job....and our house is cool again. FIVE stars to Clean Air.

Wally was great, they do things right and thats what i was looking for. Very clean work and they also improved my airflow so the house cools more evenly along with putting in a top of the line smart thermostat which was a nice touch. Its night and day how well my new system works vs my previous setup. I will only be using clean air.

We had been without air overnight and gave Clean AIR a call having not used them before. They fit us in within a couple hours. Mascar called to give us 30 min notice and showed up timely. He diagnosed problem within 10 minutes and had fixed and freon tested within 30 min. Great customer service from entire team. Mascar seemed very knowledgeable and took the time to answer all my questions. Would definitely call again.

Clean Air installed new ducts in my 150 year-old house and did a super job. What a difference it has made in the air quality, and my utilities bill has been lower too. The installers did a great job installing the new system. I was afraid I would have a lot of patching to do and there was very little. They managed to find ways to install two new intakes using in areas that I seldom or never used.
This project was money well spent.

Recently, our A/C unit quit working in the house I rent in Canton. It took Clean Air 12 days and 5 visits to the home (days / nights / weekends) to realize that the unit just needed to be cleaned. They continued to blow off appointments, show up late, text or talk on the phone throughout the appointment and then would give vague reasons why they couldn't repair the problem that day. They also would tell us that they don't give appointment times, that they could show up at any time of the day. That's super helpful ONLY IF you work from home. Apparently, our property manager had a warranty for our A/C unit through this company. I suspect that's why they drew out the process, trying to get more money from them. I don't know how expensive it ended up being, but I do know it caused a lot of frustration and heat stroke for the residents of the house. Needless to say, I tell everyone I know to not use this company ever again. Stay far away.

We just completed a renovation/addition which included a new HVAC system installed, adding central AC for the first time to the home. Marrying old and new is never easy, but Clean Air did a great job for us. We have, and will continue, to recommend Clean Air to others.

Twice in the past two weeks I have used Clear Air as a new customer.

First, I had Clean Air replace an entire system for a rental house. Clean Air gave an estimate which was fair and arrived to install the unit when they said they were coming. This was first class service in every way.

Second -- today -- Clean Air came out to repair my personal residence's HVAC. The professional repairman, Mr. John Lukenich, was spectacular. On a 95 degree day - hotter than you can imagine inside my house -- Mr. John worked with a smile on his face, kept me informed as to what he found and what he was repairing, and completed the work. This again was first class service in every way. Thank you, Mr. John and Clean Air!

L. Wilson, Annapolis

I absolutely love this company. All employees are very nice and very helpful. I felt comfortable since day one with them. If you need your heating and / or air conditioning serviced or installed, call cleanair. All cleanair employees are professional and know exactly what they are doing. You won't be treated like a customer. You'll be treated like a part of the cleanair family.

Darren (and all of the techs at Clean Air) are terrific!! We get twice a year maintenance done on our system, so we know Darren well. He is wonderful and takes time to explain any issues. We are always in good hands with Clean Air. In addition to reliable, timely and courteous in-person service, Clean Air is up-to-date electronically, sending e-receipts, and even emails with a photo of the technician who's on the way to our home so we know whom to expect).

Been with them since the late 70's. They practically always do a great job. The are at your service and will do whatever it takes to get the job done and make you pleased. I finally decided to write a review for them after today. They came out quickly and painlessly to fix our broken upstairs air unit on a Sunday. A gentleman named Wascar Santos came out and took care of the problem. We've dealt with him before and he was the same as last time, just fantastic and professional. Highly recommend.

Our Bi-Annual Service was very thorough. The Tech, Marvin, was on time and very polite. He checked both systems and rinsed both condensers. I think that the time it took to do the Service Maintenance was reasonable. We have had our AC/Heating Units from Clean Air for many years and have always been satisfied with their performance.

Marvin has been coming to my house over the past few years. I specifically ask for him to do any service. He just finished the spring checkup for my three systems. As always he did a wonderful job. He's knowledgeable, efficient and explains any and all observations. I have been a Clean Air customer since 1983 (36 years) and have had a succession of good technicians coming to my houses. Marvin is one of the best. High praise for him and I hope he keeps servicing my heating/cooling units. Kudos!

Would like to share our experience with Clean Air. First off, they always remind s when we have an inspection coming up. Even though we pay for it, the last company was happy to skip it if we didn't remember, Clean Air has never done this. They have performed repairs on our system and never overcharged us. I used to work with mechanical and electrical repair and would be pretty sure if something wasn't right. Their people have always been professional, punctual and friendly. We would not use anyone else and have been happy for years.

I contacted Clean Air when my furnace was in need of replacement....Clean Air sent an estimator out promptly and gave me a fair price for the job. The entire team was courteous and knowledgeable and my furnace was replaced within the timeline promised, and has been working great and saving us $$ in heating costs! I would highly recommend the folks at Clean Air for your heating and air conditioning needs!

One of the absolute best experiences with a service technician. I bought the place 4 months ago and this was a new install but stopped heating after temperatures rose above 40F. After not having heat for 4 days over the holiday, I called the number on the unit only to find out they were almost 2 hours away. However, they happily scheduled a technician, Wascar Delos Santos, to come out the following day since it was still within the year warranty. Wascar Delos Santos was polite, professional and genuinely kind throughout. They found the first issue and while waiting to see if that fixed it, found a second issue. They resolved the issue and stayed until they were 100% sure the system was working as expected. Note: Builder made decisions that caused the issues, this is not reflective of the company installation.

I am sad that I won't be able to use this company for future service as I'm definitely outside of their range but greatly appreciate their quick assessment and resolution this time.

Marvin has been the person assigned to do our inspections often over the last few years. He is thorough and friendly and we couldn’t be happier.

We’ve had a Clean Air policy on every home we’ve lived in since at least 2005 and we couldn’t be happier and would recommend them so highly!

It’s important to note that we really think the annual service policy is worth it with this company and they really do come out very fast if your heating or AC isn’t working. They are amazing!

I have used them since 1993 shortly after buying my current house.. Excellent job of maintaining my systems and replacing it when necessary. I got roughly 18 years out of my previous Rheem unit and its longevity I believe was related to the quality of the maintenance service that I received on it from Clean Air. When it was time for a new HVAC central air and natural gas furnace, they were best on price and brand from my three different installer quotes. Clean Air gave me three quotes from three very reputable brands. I choose Carrier and am very pleased with it thus far. Nice quiet central air conditioner system. Answered all my questions to help in my brand choice and registered my unit for me. They include a no charge check of your heating and cooling system in the coming year to further assure you that things are working correctly.
In my opinion, a quality local business.

Give them an opportunity; I think you will be highly satisfied.

I'd like to give this company another 5-star. This time, two technicians (Mitchell and Marvin?) worked several hours to replace both primary and secondary heat exchangers for me. They did an excellent job and also cleaned water trap, burners, and AC coils for me. Both technicians are very professional, polite, and patient to answer my questions and show me the problems with the old heat exchangers. Their service charge is transparent and reasonable. Their front office staff Alice is very nice and professional, communicates with me clearly and timely. My furnace is running well now and my house is warm again 🙂

We returned from vacation and had no heat. It was very cold, 55° inside our home.
We have a contract through Clean Air and called them immediately. A technician named Mitchell responded and was at our home within an hour. He was pleasant and was determined to find the source of our problem. He stayed until he had everything working properly. We were very very grateful. Wonderful service.

We have had excellent results using Clean Air. They installed a new heat pump for us several years ago. When a mistake was discovered, they corrected it promptly and courteously. Recently, we had a checkup and small repair that required 4 visits. In all cases, the personnel sent to our house were courteous and technically skilled. They are a pleasure to do business with.

We had Clean Air install our new furnace and air conditioner last year. Everyone we’ve dealt with from the salesman to the installers to the tech who recently performed our routine maintenance has provided nothing short of outstanding customer service. All were professional, courteous and went out of their way to make sure we were completely satisfied. I would recommend Clean Air to anyone looking to replace their existing furnace/AC units.