HVAC reviews in Baltimore, Maryland

Lenny and his team did a GREAT job for us! We have used him on two different projects and they are very polite, always on time, do a fabulous job, and clean up after themselves. In today's society, I was beginning to think that customer service was dead, but Lenny of Elite reaffirmed that good service for a good price still exists. I would recommend Lenny to friends and family.

I have been using Elite Air Solutions for several years for all my rental homes as well as my own residence and Lenny (owner/operator) and his crew always do a wonderful job at a reasonable price. Lenny is always professional, courteous and very responsive to any questions and/or concerns I might have. I would highly recommend Elite Air Solutions to my friends and family. Thank you Lenny for always doing a Great Job!!!
t/c, -Drew- :-)

I called them out of the blue after hours. The technician I spoke with was highly knowledgeable and as it wasn't an immediate emergency provided recommendations for the night and said his office would call to schedule an appointment for the morning.

True to his word, they called first thing. A technician arrived within an hour and fixed the problem. Although a different technician, he too was highly knowledgeable and answered all my questions.

From the on call staff, to the scheduling team, to the technicians providing the service, everyone was timely and highly professional. 10/10

Wonderful! Very informative and observant. Elite truly does what they can to help and work with your schedule. We had 3 other estimates done to replace our HVAC system, and Elite was by far the most reasonable and explained the reasons for why they recommend X, Y, and Z rather than just throwing it on an invoice. Would highly recommend.

Lenny and the team Elite Air Solutions are fantastic! They are always punctual, professional, and thorough. They took the time to clearly explain the issues and provided practical, effective solutions. Exceptional service all around! Highly recommend!

The one rating that's not on here is - Integrity! It's something you simply cannot put a price on. I called and told them what I needed and they came by and and recommended several solutions to fix the airflow in my sons' room. They recommended doing the least invasive amount of work and said, let's see what happens. This room was always super cold, now, it's one of the warmest in the house. Yes, I appreciate the timeliness and responsiveness, but I appreciate they didn't try to oversell me on something I didn't need. If you live in the area, I highly recommend Elite Air. You won't be disappointed.

Very happy to strongly recommend Elite Air Solutions. We moved into a new house, where the former owners had made some very questionable modifications to the ductwork, meaning that almost no air reached the back half of the house! We got estimates from a few companies. Elite Air Solutions' solution seemed by far the best, and they were also able to do the work sooner than the other companies as they make their ductwork in-house. Communication was great throughout. Their people were on-time, friendly, and professional. The estimate was the more expensive out of the ones we had - however, because the job took a bit less time than they expected, they charged us less labor time in the end, make the final cost very comparable to what the other estimates were. We will definitely go to Elite first for any future HVAC work we are interested in.

Elite Air Solutions responded quickly in our time of need and was able to have a technician out within 2 hours of my call. I was very impressed with their customer service, friendliness, professionalism, and pricing to get my AC system fixed. Would highly recommend!

Due to the age of my HVAC system, it was time to completely replace them. Lenny and his crew took great care of me from start to finish. They were professional, respectful and informative. Everyone made it clear what was happening and kept me in the loop the entire time. Replacing your entire system is stressful but Elite Air Solutions took that right out of the equation. I am thrilled beyond words and so grateful to have a company and crew to count on. I can't wait for summer so I can benefit from a brand new ac system!

The service is always professional. The mechanic is knowledgeable of the repairs. The mechanics are very courteous and clean up after they are finished . As well as making sure they don't bring and dirt into your home.

Maintenance tech is always on time, knowledgeable and communicated his findings well. We have two systems and have their annual maintenance service plan which includes a spring visit for AC and a fall visit for furnace maintenance on both systems

I had another company look at my system which was not working. They told me I would have to replace the entire heating and air conditioning system and that it would take two weeks to get one. not a good thing with freezing temperatures at night. A friend recommended Elite. I called them and they sent out a very knowledgeable young man. He had it up and running in five minutes and rechecked it three times to be sure it was going to continue to work. He checked to be sure there was no CO-2 being emitted. He took precautions to be sure everything was clean and safe, such as putting on plastic shoe coverings to be sure he brought nothing into the house. This is important with Covid still around. I could not be more pleased with the service I received and highly recommend Elite to anyone who needs the services they provide.

1-31-2024 The team repaired my humidifier. They were very professional and helpful. I have always received great service from them and highly recommend them.

This was the second time I've reached out to Elite Air over the past couple of years. Both times we received a next day estimate and swift repairs to our HVAC system. We are very pleased with the service and plan to continue to work with Elite Air for any HVAC needs.

Very responsive, great price and Victor, his brother and the other person who was involved in the installation process were wonderful and Lenny, the owner went above and beyond as did Alyssa in the office.
The whole team was great. Very professional, courteous and dog friendly. Would definitely recommend Elite Air to our friends!!

Have been using them for years. The owner, Lenny, is a great guy. Used them for two HVAC system installs. Fair prices, and always easy to schedule with. Techs are friendly and knowledgeable. Use these guys!!

I have used Elite Air Solutions for multiple HVAC projects, large and small. They are reliable, responsive, and respectful. Their pricing is fair and reasonable. The owner takes great pride in customer service and I have had positive interactions with every technician I have met. I highly recommend Elite Air Solutions for all of your HVAC needs.

Working with Elite Air Solutions was one of the easiest parts of our home renovations. We recently bought an as-is short sale and had no idea of the condition of our heating and air system other than that it didn't work. We weren't sure if we were dealing with a repair or replacement. After hearing about our situation the owner, Lenny, came out to our home to assess the condition of our system himself. He was extremely helpful and polite. We eneded up needed a replacement of both units, which I suspected based on the age. They were fast to get us on the schedule and replace both units as quickly as possible. They sent out a team of four which made install quick, less than one business day. They were all friendly and professional, and left our home spotless after work was completed.

I definitely recommend using Elite Air Solutions; and as an Interior Designer, I will definitely be recommending them to all my clients.

By far the easiest business transaction I have ever had. Not a single time did I ever feel unconfident that these guys knew what they were doing. Lenny runs a great company and strives to be the best which he is. To top it off, Lenny (the owner) is one of the nicest people you will ever meet. Thanks guys!

Amazingly fast response and repair (during a heat wave)! Having had other companies 'ghost' us or give us obscene rates, Elite Air came to the rescue based on a recommendation. Lenny seemed genuinely concerned about our situation, kept constant communication with us, and worked hard to ensure an extremely timely and thorough day-of repair. We can't thank them enough for their emergency help and honesty. They will be our go-to for all future HVAC needs!

Smooth install, friendly service, top quality work! This is my second time using them. They installed my heating unit as well.

Larry was great! Very professional, knowledgeable and did excellent job! Owne/President Lenny came and was pleasant to meet him. Back in December 2023 when they replaced the compressor of my Trane heating pump.
Now June 2024, my unit has bad low pressure switch and I called my trusted HVAC company, Elite Air Solutions, LLC . They aee highly recommended for your HVAC needs. Thank you guys! Specially LARRY, awesome young dude!