Home Services reviews in Washington, Maryland

After dealing with a stressful situation in our home, where smoke from a small fire left our carpets and furniture with a strong odor, I felt overwhelmed and didn’t know where to begin. On a friend’s recommendation, I called Five Star Carpet Cleaning for help. From the first call, Erick was incredibly kind and reassuring, taking time to answer my questions and even helping me understand what steps to take with my insurance. The team traveled out to Washington for us, arriving exactly when they said they would. Erick and Kristopher came ready to work, both very friendly and professional. They handled our home and belongings with the utmost care, and I felt comfortable enough to step out while they worked their magic. They even looked after our pets, making sure our dogs had plenty of water outside. The carpet cleaning and deodorizing really worked—there was no trace of that strong smoke smell when they finished. They returned the next day, right on time, to wrap up. They also shared helpful advice on which products to use and how to keep our carpets in good shape moving forward. It was clear they truly cared about the quality of their work and our satisfaction. It’s rare for me to have such a positive experience with a service company, but this team went above and beyond. I highly recommend them to anyone in need of carpet cleaning or restoration services.

the communication regarding the cleaning procedure and arrival schedule was excellent. our technician, emmanuel, was very cautious while working inside our house. he asked us various questions to comprehend our carpet cleaning requirements and explained the process as he carried it out. after emmanuel from choice washington carpet cleaning was done, our carpets appeared as good as new.

i was incredibly pleased with the carpet cleaning services provided, especially with the dedication and efficiency of russell. he was punctual and meticulous, which made our carpet cleaning session in washington an effortless experience. his positive attitude and dedication towards his job were commendable. i would strongly recommend their services.

Russell did a fantastic job of outlining the carpet cleaning process, allowing us to make an informed decision. He thoroughly went over both the carpeting and area rugs, explaining how to achieve optimal results. Russell was undoubtedly professional and incredibly polite. He did a superb job!

Fantastic service and top-notch carpet cleaning! My mother's home was in dire need of a revitalization, and I only had a week in town to sort it out. I sent Joe a message and received a prompt call back the following morning, with the assurance that they could come in on the same day. They meticulously cleaned the cream-colored carpets in the hallway, master bedroom, and family room. They also treated the basement with an electrostatic spray, which effectively curbed the musty odor. This team truly understands cleanliness and customer service. I would highly recommend them. Joe, it would be great if you could enlighten more people about the advantages of the electrostatic spraying. I'm sure many would find it beneficial during the humid summer months. The carpets look outstanding and the basement is fresh-smelling once again. Incredible cleaning job! Worth every cent. They cleaned a spacious living room, dining room, three bedrooms, a hallway with cream-colored carpet, two recliners, and a sofa. This family-run enterprise truly understands the meaning of 'customer service'. They arrived punctually, armed with all the necessary 'quiet' equipment for cleaning, extracting, and fluffing the carpet. They moved furniture as needed and made the carpets, recliners, and sofa look brand new. They finished this large job, complete with furniture, in just over five hours, taking care to protect furniture legs, wall corners, and wooden floors. The carpet and upholstery were almost dry when they left. The home was left sparkling clean, much to my mother's delight. She was overjoyed with the surprise.

emmanuel did an outstanding job cleaning our carpets, upholstery, and stairs in washington! everything looks as fresh as it did when it was new! he maintains a fantastic positive attitude consistently, and it's clear he takes great pride in his work! we're excitedly awaiting his return for more carpet cleaning duties. we greatly appreciate it! joe and russell highly recommend this exceptional carpet cleaning service.

russell and emmanuel from a well-known carpet cleaning company showed great professionalism and courtesy. they worked meticulously on the stubborn stains, transforming my carpet to look as if it's brand new. they were careful in moving what was necessary and paid great attention to detail when they replaced everything according to my instructions. i'm truly impressed with their carpet cleaning service in washington.

i have relied on emmanuel for carpet cleaning services for nearly 5 years, and i truly appreciate his work! he always responds quickly to my requests, offers great prices, and does an outstanding job! when we first moved into a home that had pets, i reached out to emmanuel for assistance. he worked wonders, eliminating stains and odors, and with the enzyme solution he used, our dog lost interest in the previously stained areas. if you need to have your carpets cleaned regularly, i highly recommend giving emmanuel a call; you can be confident that the job will be done well!

Choice Washington Carpet Cleaning was quick to respond to my inquiry and flexible enough to fit into my preferred timetable. Their team, including Emmanuel and Russell, showed up right on time in Washington, demonstrating considerate and efficient service. The outcome was a fantastic looking carpet! From my first phone call, the experience was nothing but positive! I will definitely be using their carpet cleaning services again.

we had a water leak from our bathroom, and i did my best to clean up, but i was worried about moisture getting trapped under the carpet pad. i contacted choice washington carpet cleaning and they arrived the same day—actually, they were ready to come even before i could get home from work! emmanuel pulled up the carpet, treated the area to prevent mildew and mold, and then put everything back in place. while they were here, we also decided to get our three bedrooms steam cleaned. the team was very friendly, quick to respond, and paid attention to every detail. i’m really happy with the service and can see why they have such great reviews.

choice washington carpet cleaning to the rescue! another great example of friendly customer service and really good carpet cleaning. last week, our cat got sick and threw up all over the carpets. the next day, we found out family would be coming over for the holiday. we were worried, but called choice washington carpet cleaning and they helped us right away. manuel was awesome in finding a same-day appointment for us, and joe and emmanuel did a fantastic job cleaning our carpets. they made sure everything was as dry as possible before they left. the carpets looked fresh and clean, and we were able to enjoy our holiday without any stress. really appreciate the excellent service and help! also, our cat is feeling better now.

Choice Washington Carpet Cleaning thoroughly cleaned the carpets at our office, and we are incredibly satisfied with the service they delivered. I used to be a carpet cleaner myself, so I'm familiar with the shortcuts some carpet cleaning services use to cut costs. These companies often give the impression of offering professional service, but instead, they're deceiving the customers. One such shortcut these companies use is adding brighteners to their water to create the illusion of a clean carpet and upholstery. But not with Choice Washington Carpet Cleaning, they carry out their services genuinely and professionally. They've cleaned our office on multiple occasions, and each time their service has been consistently professional. It's hard for me not to notice this due to my previous experience in the field. I felt compelled to write this review because Joe, Russell, Emmanuel, and the rest of their team truly stand out with their exceptional work and professionalism. Trust me, these guys excel at their job. Professional carpet cleaning is not as straightforward as it might seem. It's a challenge to find authentic professional cleaners, especially since I've been in the cleaning industry myself. Thankfully, I discovered Choice Washington Carpet Cleaning. I want to express my gratitude for the outstanding job they do. I value their honesty and professionalism.

I haven't used the services from Choice Washington Carpet Cleaning yet, but after my conversation with Emmanuel and seeing all the positive reviews, I’m confident he's the best in the field. He is going above and beyond to provide me with an estimate and the best possible deal for my old, moldy carpet. Since I rent and the carpet has seen better days due to pets and previous tenants, I feel reassured that this is the only place I will choose for carpet cleaning. Emmanuel was incredibly friendly and honest, offering great prices and top-notch equipment. I highly recommend their services; you will be very pleased!

Whenever I call Choice Washington Carpet Cleaning, I always hear 'No problem!' in response to any odd stain or water issue I have. Life with a new dog can certainly lead to messy carpets, but the expert team reassures me that my carpets will not only be cleaned but also sanitized! I even had an unexpected flood in my office, and once again, they arrived just 15 minutes after my call with their amazing vacuum and blowers to save my soaked carpet. I’m so grateful I didn’t have to replace that flooring. Visiting their shop is always worth it to see their impressive rug washing machine that uses filtered rainwater from their large cistern outside. Honestly, I also go there for a good laugh, especially hoping to see Joe, who always makes a cheerful fuss over me while explaining the latest in carpet cleaning technology. Each visit is unique, and the fun atmosphere, along with the knowledgeable staff and their exceptional skills, makes every experience with them outstanding!

we've had our carpets cleaned at our home in washington twice now, and both times have been a great experience. i’ll never forget the first time—emmanuel, who leads the team, actually came to clean our carpet and tile himself. it really showed how much he cares about his work. yesterday, joe came by to clean our carpets and did an excellent job too. both emmanuel and joe did great work. this carpet cleaning company is very reliable. i’ve met two of their staff so far, and i feel like everyone there is professional and trustworthy. i would definitely recommend their carpet cleaning services—you won’t be disappointed.

The two young men who came to clean our carpets were incredibly friendly, professional, and nice. They called ahead to let me know they were on their way and arrived right on time. The carpets look stunning after the cleaning. We are very happy with the results and will keep using their services for all our cleaning needs. The cost was also lower than expected. Recently, we had our mother’s carpet cleaned at her home, as she has moved to live with my sister. The carpet is quite old and had not been cleaned professionally before. While some stains were permanent, the overall appearance of the carpet improved significantly. Joe did a fantastic job, especially given the carpet's condition, and his communication about when he would arrive was top-notch. He was very friendly and professional. Even though the future homeowners might replace the carpet, getting it cleaned now should help with selling the house. It’s always a pleasure to work with this team!

Russell arrived almost on schedule, despite some road work. He was very friendly and took the time to assess what we needed before starting the job. The large carpet area was cleaned thoroughly and efficiently. Even the tough stains from pets and sports shoes were removed perfectly, as he worked diligently on those spots. He made sure to check in with us to confirm everything was done to our satisfaction. We will definitely choose this company again for our carpet cleaning needs. He also mentioned they can clean tile if we decide to go that route in the future.

There aren’t enough stars to rate Choice Washington Carpet Cleaning. Joe and his team are very professional, always quick to respond, and truly know how to make carpets look their best. They go the extra mile to give you honest advice about your carpet needs, even if it takes extra effort on their part. Joe is straightforward, skilled, and won’t try to sell you services you don’t need, but will always let you know what’s important for your carpets. When it comes to carpet cleaning and helpful tips, I wouldn’t go anywhere else. If every company worked like this, the world would be a better place. Thanks for making my carpets look great and for the outstanding customer care.

I can't express enough how impressed I am with the carpet cleaning service I received. The team was incredibly friendly and professional. My technician, Joe, went above and beyond to ensure everything was perfect. I am thrilled with the carpet cleaning and stretching; the results exceeded my expectations! My carpet looks better now than when it was first installed. I highly recommend this service, especially since I can be quite particular. It's challenging to find trustworthy people to have in your home, but this team has outstanding standards and values. Their results are truly top-notch!

i had my carpets cleaned today and emmanuel was the technician who took care of everything. he was very professional and really paid attention to detail. emmanuel arrived neat and tidy, was polite, and made sure to do a thorough job. he was also friendly and easy to talk to while working. my carpets are pretty old, but after the cleaning they look almost brand new—pet stains, food spots, and all those high-traffic marks are gone. the price was actually lower than i expected, and i appreciated that emmanuel didn’t try to upsell me on extra services or products. overall, it was a great experience. i would definitely recommend this carpet cleaning service to anyone looking for a trustworthy and skilled company, and i’ll for sure use them again when i need my carpets cleaned!

If you’re like me and depend on reviews to find the best carpet cleaning company, you’ve come to the right place! I absolutely love this service. When it comes to scheduling, Joe is so friendly and really works with you to make sure your appointment fits your schedule. I’ve never had any trouble with their arrival times, which is a big plus compared to other companies. I also appreciate getting a text when they’re on their way. Manuel is very knowledgeable about carpet cleaning, super nice, and always professional. I’ve used this company twice now, and both times the prices were fair and my carpets looked fantastic afterward. With five kids, you can imagine how much dirt ends up in our carpets! But with this team, I can relax knowing my carpets are in good hands. Great conversation, great people, and a great company—definitely give them a try if you want your carpets cleaned right. See you next month!