Plumbing reviews in Norwood, Massachusetts
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Got the run around for close to two months .charge me 100.00 to tighten a clamp and said the job was done they saw how much work had to be done to do the job and I have to call every other day water filled up a large barrel . Way to treat loyal customers.
Then they say they are too busy to get too the job final straw was when the receptionist hung up on me got another plumber and the job was done in 2 days.
Thanks for nothing. -
I feel the need to call out this business for neither listening to, nor addressing my request for service, and yet, brazenly invoicing me for the "pleasure". When Joe Jacobs (then the plumbing inspector for the Town of Sharon) owned this company, they were recommended by ANOTHER plumber (who was unable to undertake the job) to replace a gas boiler in 2016. The boiler had blown as a result of a poor contract repair job by the utility company, and Joe's company did the installation very well. THEY insisted on hiring an electrician to hard wire a carbon monoxide detector up above the plane of a drop ceiling, where the ceiling tiles were not in place. Recently, however, when the drop ceiling tiles were replaced, it was brought to my attention that we needed the detector to be moved BELOW the ceiling to meet code. I called the company, and explained the problem, both to the scheduler and to "Dave," who now apparently owns the company. Not bothering to explain to me that (1) they could not do anything involving electrical work, and (2) the code requirements had been loosened, and that I could easily have installed a 10 year sealed battery detector, they sent out a plumber, who declined to move the existing detector, but instead started opening a sealed battery detector. I told him that wasn't what I had asked for, and he left within 2 minutes. I was billed $180 for a "service call," where the 2 simple statements above on the phone would have saved them and me the inconvenience (YES, I paid the invoice, not wanting to get into an argument), but this kind of shoddy and irresponsible "business" practice deserves to be exposed.
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Great place.
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Super experience. They were on site quickly, had all the parts on their truck, and were polite and professional. Highly recommended.
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Had some work done, now our faucet is leaking, toilet shakes and runs the water, and our outside spicket does not run water, now they refuse to answer my phone calls and refuse to return to fix their work. Disgraceful, do yourself a favor and get a real plumbing company.
Update: now a tub is leaking, and the fact that I am now being bashed by Duncan for their hack work is completely ridiculous, they do know me and they were on site...this just goes to show you what kind of company they are with the inability to own up to their mistakes. The plumber was Jeremy Smith, their only employee...but they havent worked with me or know me 🤔🤔🤔 -
It is wired that he picks up my calls and immediately hung his phone when I was trying ask service from him. It happened not once, multiple times within 10 minutes period. Looks like he is running his business for namesake. never ever try to call and waste your time.
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Took the time to ensure everything was double checked and examined before diagnosing the issue that had been plaguing us for months! Would recommend to any friends or family that need plumbing
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Great company, my shower valve was leaking and i thought i may have to replace it, Nope! the contractor came took a look and found it was just a simple part AND he even had it with him. great Service 10/10 would recommend to family/friends
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We had a problem with the disposal. When i called, I suggested to buy a new one and Dwight suggested to try and fix the one already installed. He came over immediately and fixed it to save us hundreds! It's working great.
Highly recommended -
Great 24/7 plumbing company, trust worthy, reliable, and honest. They are a full service company and appreciate long term customers. We have used them for 10 years. Their pricing/rates are fair. If there is a problem, they go to the end to make sure you are happy.
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I called in the morning, Dwight answered immediately. By noon, J was on site and was taking care of my boiler. Very efficient and good communication.
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Very good team !
Humble and professional!
Highly recommend -
Jeremy from Duncan came to our condominium complex to take care of a multi faceted plumbing project. He was a pleasure to work with, handled the job quickly and thoroughly. Definitely recommend
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Professional, excellent work
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Great business! Pleasant supportive staff
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Elvis was great, quick and efficient. Would for sure use again.
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Elvis and his team was really professional from start to end very happy with the job
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Installed a Viessmann boiler and heater combo. Was very responsive, and reliable and cheaper than estimates by other plumbers.
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DE Mechanical was absolutely fantastic, quick response and extremely polite and kind. Elvis is the best!
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Elvis was awesome, he replaced my old oil boiler to a new gas boiler, the work was completed in 2 days, thank you again Elvis, it was very nice to meet you.
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Best service! I am so thankful to Visi for making himself available even on a Sunday night to help me with a home heating emergency. I recommend these guys 100%. Hard to find people so passionate about work and willing to help you at any time.