HVAC reviews in Belton, Missouri

4.8 based on 471 reviews Back to the listing
    5

    They came out real fast. And Mark completely listened to all my concerns about my hvac. Marks team checked over everything. And when a part needed replaced, it was right there on the truck. I always use Mark's for all my hvac. He's replaced Motors in the winter and always checking on us in the summer too. He's the best.

    5

    I highly recommend Mark's Heating & Cooling! They were able to come repair my mini split within 24 hours of calling, they efficiently got the job done and the info they were able to give me about my units was invaluable. Will definitely be using them again if I need any more repairs!

    5

    Always have been great. I've used among several jobs. It's never an issue they know what they're doing in very nice to work with .. prices are very fair. Thank you for all the work you've done for me over the years.

    5

    Mark came to our residence because we were having a problem with the air and inspected our current system and advised we needed a new system and gave us a fair quote. His tech team was very respectful of making sure we had the carpet covered so they would not track it up and were very knowledgeable in replacing the system. We had called Mark's Heating and Cooling in the past and he is always prompt and takes care of the problem. We highly recommend this company.

    5

    Here's why I recommend Mark's Heating & Cooling. I had 2 major issues with the Daikin furnace. The first time was during winter, and after going through 2 other HVAC companies (both w/ 5 star reviews btw), who "assessed" the issue no more than the use of my own common sense, I finally came across an actual technician, Grant - from Mark's H&C - who diagnosed the problem as the motherboard. He checked warranty, got the part, and fixed it. SO straightforward, as it should be!

    The second, and most recent experience w/ this stupid furnace was a pain in all of our behinds! The motor went out, and here's my attempt to make a long story short: the distributor had the part promised me, sold it to someone shortly after, they shipped another, which turned out to be defective, and lastly, told me I needed to wait 5 WEEKS because they were backlogged. RiDONculous!! Mark went out of his way to speak with a different distributor, and somehow got me another motor the following week. Lo and behold I have AC back in the houuusssseeee!

    THE MORAL OF THIS REVIEW (if you read nothing else): both occasions Mark's H&C saved me thousands based on their expertise and fair pricing. Time is the most precious commodity for me, and it's well worth taking the time out to write a decent review for Mark's H&C. Thanks again guys!

    5

    Mark has an experienced team. I was impressed with the honest price quote. His installers conducted themselves in a professional manner as well. My wife and I are very happy with the whole experience. Thank you Marks's Heating and Cooling.

    5

    They did an amazing job. They were on time,professional and completed with everything in just a few hours. The price for our job was very reasonable. I would definitely recommend them!

    5

    AC went out over 4th of July weekend, was able to speak with Mark on Saturday and he advised that since it was still blowing some cool air I may want to wait until Monday due to the weekend/holiday rate being higher. A technician came out early Monday and was able to diagnose the problem promptly and effectively. Thankfully it was an easy fix and I only had to pay the normal service visit rate.

    5

    Mark’s is the best in the KC area. Hands down. Had multiple other companies look at my unit and all tried selling me a full
    new system when my current one is only 8 years old. Mark’s Fixed my a/c for about a quarter of the price MVP quoted me and didn’t just sit there and try to sell me equipment like MVP and everyone else did. 100% recommend!!

    5

    Always Awesome
    Very Personable & Professional all wrapped together to make a great experience 👍🏻👍🏻Thanks Mark , You & the guys are the best !!

    3

    I've known Mark for a very long time. He was an awesome technician prior to him going out on his own. He has done a great job building his own business. My advice, is to understand that small HVAC jobs do not always require multiple techs which result in unnecessary expense. My second recommendation is to avoid sending multiple invoices within a couple of days of completing a job. One invoice is sufficient. Good luck continuing to grow your business. You're going to do great things!

    5

    Great service, very very knowledgeable in helping us decide what was best for our HVAC problems. Excellent customer care & cost clarity.

    5

    Very quick results from start to finish! We woke up with no heat and it was nice and cozy by 1:00. This is a very well trusted company, and there is always someone available to answer the phone and get things done. Call Mark's Heating & Cooling!

    5

    During the last cool nights, our heater did not come on. I called and left a message. On Monday, they called me in the AM and was there by noon to get it running again. Thanks for quick and outstanding service.

    5

    Ive used Mark's for the 2 years since I've lived in the area. They have performed seasonal maintenance as well as installing a new AC and adding zones to the HVAC unit. The service is always great and very responsive.

    5

    Called yesterday evening, appointment for 9:30am this morning. We thought we needed a new gas control valve ( estimated at $360). Ended up needing only adjustment to gas valve. We appreciate Mark's honesty. Paid $110. Would use again if needed.

    5

    Where to begin, several of my customers referred me to Marks after many bad experiences. Trying to get an HVAC system quoted I encountered everything from a 20k price tag to signing a contract putting down a deposit and having that company TRY TO INSTALL AN ENTIRELY DIFFERENT UNIT! Then I called Marks, a breath of fresh air! No nonsense just honest, hard working and friendly repairman. Who not only show up on time, put bend over backwards to make your experience excellent. I had recently purchased new carpet, that was alot lighter than expected. Their staff laid tarps, wore booties and honestly treated my home if it were their own!! Im sure all the extra steps were not easy but they truly were so accommodating! What's more amazing was they were in and out in less than 4 hours to replace the entire 95% efficient system! Mine was over 20 years old and in extremely bad shape. They leveled the new one using a pan over bricks (pictured) as long as it doesn't move I'm good. They also wired my blower switch backwards (pictured) but labeled it. It's extremely rare to find a company that shows up on time, does what they say and over delivers on service!! Start to finish this company is a class act!! Thank you!!!:)

    5

    Mark's Heating and Cooling is the best. I wanted to use a small locally owned company and came across Mark about 4 years ago and have used them ever since. They are fast, reliable and reasonable rates.

    3

    After the install at the time of payment, the technician presented me an invoice with an additional charge than I was quoted and that I had a quote copy of. He offered and I accepted a call made by him to the office / Mark from his cellphone. He put the call on speaker for the conversation. As I conversed with Mark, the technician spoke to me also. I stated that I was speaking to Mark and told the technician I would speak to him afterwards. The technician continued to interrupt. Three times I asked him to wait until I was done speaking to Mark. I stated I didn't want to speak with both of them at the same time. The technician said I was using his phone. I reminded him that he asked me if I wanted him to call Mark to discuss the invoice. This technician got argumentative and angry. He asked me to give his phone back. I handed his phone to him and asked him to leave out of my home. He walked out saying I shouldn't mind the charges since the distributor gave me a new unit. The distributor's warranty had no relevence to the cost for what Mark's did and the quote I was given with no other charges discussed. When I went to the back door and looked out, another tech hurried and unplugged the red and blue hoses connected to the metal container from the a/c unit. Smokey or frosty air blew out the hoses. The technician with the invoice said again, I shouldn't mind paying whatever the charges were since I got a new unit. He had me in tears when he left. Mark remained professional in the way he spoke to me and he honored the quote. It was still a rocky transaction and a very uncomfortable situation that decreased my trust causing me to question the service and how they charge. No matter how good work is, good customer service, how you speak to and treat customers is very, very important and very necessary!

    5

    Yesterday was the 2nd time Mark's Heating & Cooling has demonstrated their willingness to go the extra mile to help me. They have completed 4 separate projects for me in the last 5 years. I was doing a small uncomplicated DIY project only to find, upon completion, my heat pump and thermostat wouldn't power up. I called Mark's, they answered the phone (no AI bot), (while on vacation in another country!) I explained my DIY project, they offered advice, I replaced the fuse, problem solved. Cost to me, $ 0.79. I'm sure another firm would have insisted on sending a technician and charged me $250.

    5

    Great company have used them for all my rental properties as well as my residence for over 6 years. They were able to successfully repair my zoned system and others were not. Quick response time and reasonable pricing.