HVAC reviews in St. Louis, Missouri

4.7 based on 2464 reviews Back to the listing
    5

    I have had Vitt service my Heating and air conditioning units for over 20 years. They are professional and stand behind their work. I would highly recommend them. Jamie just finished my yearly AC maintenance and was great! My cats loved him!

    5

    Everyone from front desk to technician is kind and personable. We got an appointment within 24 hours of our call and the problem was solved on site. This isn’t our first time calling Vitt and it won’t be our last.

    5

    The furnace stopped in extreme cold when we were out of town. Vitt scheduled an appointment the next day and an experienced, affable technician fixed the problem quickly.

    5

    Our service tech was extremely polite.
    And knowledgeable . He definitely represented the company well period I believe his name was joey

    4

    Technician Jordan was beyond friendly and knowledgeable. He went above and beyond to help us out when our 3yo ac went out, again. My only complaint is that we've had this issue before with the system Vitt installed 3 years ago. It shouldn't keep happening. But that doesn't reflect on the amazing service we received today from Jordan.

    5

    Appreciated Cole McMinn’s promptness. Seemed expensive for capacitor & contactor, but I know heating & cooling parts/labor are expensive. Cole got the air conditioner working pretty quickly. So, personable and efficient. I always use Vitt.

    5

    Outstanding experience overall. Prompt visit with a quick and clear diagnosis. Cole had my system back up and running inside of an hour. Much appreciated.

    5

    Decided to try a different company to service my AC. Vitt was excellent from the start. Super friendly scheduling. The technician that came out, James was extremely nice, explained everything, took amazing care of my AC unit. She is purring like a kitten now. Highly recommend.

    5

    Cole arrived right on time and he was very friendly, polite and efficient. Easily found the issue and had it fixed in no time at all! Highly recommend Vitt Heating and Cooling. I’ve used them several times and I have always had the best interactions with them and I have never felt like they were taking care of me and for that I’ll always use them. Now if I could find a mechanic I trust as much as them I’d be set.

    5

    The Technician was early and very courteous. He was there to do our spring preventive maintenance. He explained what he was going to do and got right to work. When he was finished he explained what he did and found, which was nothing. Everything check out fine. The Technician was very courteous and knowledgeable. His name Jamal. We'll certainly ask for him in the fall.

    5

    Vitt consistently provides us with quick and reliable service at reasonable rates. We’ve utilized their maintenance plan for the past few years. They proactively call ahead to schedule our seasonal maintenance, so it’s one less thing for us to remember. Every technician we’ve encountered has been professional, friendly, and thorough.

    5

    We have been customers of Vitt Heating & Cooling for nearly 20 years. They have always provided prompt, professional, and courteous service for our heating and air conditioning needs.

    5

    Super friendly service, from the young woman (Carly) who scheduled our appointment (including calling me back to let me know they could come a day early due to a cancellation!) to the tech (Cole) who quickly diagnosed our issue (a capacitor) and fixed it in no time! Both were extremely respectful, professional and friendly! The quick response was much appreciated especially since this has been the hottest week so far this season with temps in the mid-90’s.

    5

    Jordan the Technician extremely knowledgeable and very courteous. No high pressure from him. I would recommend vitt hearing and cooling to anyone

    5

    Super friendly and fast service. Best price we could find and it's exactly what our house needed. Thank you very much!

    5

    Jordon worked on my boiler. He did a great job and got figured out what was going on. He was knowledgeable and friendly. It was a good experience.

    5

    The Vitt Experience starts with a patient and caring person to answer the phone. And any tech that has visited here is informative above courteous and clean. Trustworthy advice and reasonable rates.

    5

    My technician, Jamie Bashan from your Moganford office was very accommodating he called before he arrived, which was very courteous of him. He was very efficient and very polite. He left the workspace very clean. It was a very pleasant visit. Thank you for the efficient service and the great performance you displayed while fixing my air conditioner unit today. This is a great company to actually purchase a unit and to maintain their product.

    5

    Great service! They were able to make it out quickly and work with us to find a time that worked. The technician was straight forward regarding what we needed to fix our issue, and I did not feel like he tried to upsell anything to us. He was then able to complete the repair on the spot. Thanks!

    5

    I have been a customer of Vitt for over 40 years. The one time I used someone different was a disaster. Vitt employees are friendly and courteous. We had Jamal come to check the air conditioner. He was great. We had him order a new thermostat. Cole was our next technician and he installed the thermostat. Two very kind and courteous men. You will like them too.

    5

    I have found my new heating/cooling company! They were responsive. They performed as promised and had a fair price. Great job Vitt!