Plumbing reviews in St. Louis, Missouri

Merlo is great
Tony is efficient, knowledgeable and timely. I would and have used them many times.

Called these guys after a frustrating experience with another company. Steve was incredibely professional and went above and beyond expectations. Highly recommend these guys!

Matt and Allen are godsends! They saved the day! We had 4 pipes burst and they had the building up and running in 5 hours! Amazing work!

Have used them for many years. Most recently for sewer back up. Always made every effort to come same day and will keep coming till its fixed. Thank you

Dr. Sherwood didn't seem to take into account what the patient knows about their own issues. She's lived with migraines for a very long time and knows what works. Before giving meds he didn't even ask what she'd already taken. Poor poor excuse for whatever he is.

Don't have comments on your web page saying that they had you work on their mobile home, when after calling you was told that you not only haven't worked on mobile homes in the past but still don't work on them.

Paid for replacement of diverter on shower, never worked, tried to get service to come out and replace. Service manager never got replacement part. I order it from Amazon and had Hoffman Brothers replace. Extremely poor service

Great company! They do a fantastic job every time. Very responsive and they get to you right away! Highly recommend using this company.

Customer centric, Great Company and we reccomend the Merlo team.

I would have liked to post a review on a water heater install by them but after three calls to them - and none returned - I could never get them to send somebody over to take a look at my job. This despite the fact that I'm about three minutes away from their office.

Never used their services, but on 5/13/19 came across their work van on highway 270 tailgating me and driving erratically, swerving. In and out of rush hour traffic. Upon reading other reviews there is no wonder those people don’t care about anything, even other people’s safety. If I ever have plumbing issues I know who to NOT call! Lol

I was living in a house on the hill. I called them telling them I had a leak in the basement from a pipe and a toilet that kept overflowing. That same day they showed up and fixed the problems. It was at a very reasonable price too. Very proud of the service I received. Great company!

Rounded WAY up on time it took to complete task. Did not wear mask even though I asked when I answered the door and told I was pregnant. Plumber was nice, prompt, did not leave mess, but will likely have to call someone that specializes in washer install to feel like the washer install is truly complete as it made a lot of concerning sounds the first time I used.

Doug was professional and polite. Had him out to repair an outdoor hose bib and replace tow water shut offs. Fast and affordable and available when I needed them. Would have them out again!

We have used Merlo plumbing for years and have been fairly satisfied with their service. However, last week, they literally averted a disaster. I was called by my housekeeper who told me a pipe had burst in front of our house while I was at work. I immediately called Missouri American Water service and placed an emergency order to come shut off our water. Right afterwards, I called Merlo Plumbing and placed an emergent work order to come to the house and repair the broken pipe. They told me they would have a serviceman there in an hour. I raced home and true to their word, a serviceman met me in the driveway. He saw how much water was coming up from the ground (it was almost as if a hydrant had burst) and literally ran around our front yard looking for the water shut off as Missouri American Water had not yet arrived. His name was Tony. Realizing it was from the irrigation system (which was supposed to be closed ) he went out and found the main shut off to our house and averted a major disaster. Water was EVERYWHERE and was flowing into our neighbors yard and had already gotten into the basement. Toni (Acinelli) could have not been more helpful and pleasant. He diagnosed the problem and addressed how it would be fixed. Still, over TWO HOURS after I placed an emergency call to MAW (Missouri American Water) they had FAILED TO SHOW. If it weren't for the quick response by Merlo and their crew (Tony)..I am sure our entire basement (AND MORE) would have flooded. We can't thank you enough.

We were having problems with our water heater and called Merlo to schedule an appointment. They said it would be 3 days before they could come out. We wait 3 days then no one shows up between the designated time we were given (1-4pm). I called and they said they had no record of our appointment. Will never call them again.

We had to have our sewer lateral replaced in a narrow city lot. They did an excellent job, communicated each day with both my wife and I, were incredibly professional, and worked very hard to get it done quickly. I will have them back for future work and highly recommend them.

Merlo Plumbing has helped me twice in the past month - Charles was incredible! Both times he came out, not only was he fast and efficient, but he also helped me over the phone when I had a question, and checked in to see if I bought the right faucet prior to installation.

Merlo is my go-to plumber - would not go anywhere else!!!

At Patterson Place Apartments we've used these guys several times and they're quick efficient reliable and very responsive not to mention very clean work I was amazed at how much they cleaned up after themselves I would recommend these guys over anybody else that I've used in the past. If you want something done right these are definitely the guys to call. Thanks Merlo Plumbing for doing a great job for us.

A couple days for an estimate took 2 weeks . Agreed to a price and the changes to the items incorrectly listed and we scheduled the work to begin on a specific date, took the day off work so i could let them in my house and nobody showed up and nobody called. When i called to ask what happened and cancel the response was I dont blame you. Great way to do business. Keep it up.

Matt replaced my water heater, PRV, and garbage disposal, all day was quoted on time, showed up at 7:30 and was done by 10:30, great work, friendly professionals and a competitive price. Merlo does what they say, and do not try to upsell!