Appliance Repair reviews in Henderson, Nevada

4.5 based on 394 reviews Back to the listing
    5

    The service rep Christian was fantastic! He went above and beyond spending 2 days a multiple hours to figure out the probables with my stove to get it working properly! Fingers crossed it will work great from here!

    5

    James was very professional, try to call me before he will be here to fix the dryer, then 20 minutes before arrival called again to confirm that is on his way . Was able quickly resolve the issue and even clean the dusts after finish . Excellent service

    5

    Christian was a fantastic tech. He took his time, was extremely thorough, and made sure to get me on his schedule the next day to finish up after talking to the manufacturer. So far he is the only one that pushed for answers to get my oven fixed and calibrated properly.

    5

    He was very professional, knowledgeable and quickly figured out the problem, explained it to me, resolved it AND he came back in and showed me how to put the filter in correctly! Keep him!!!!

    5

    Jim came in a timely manner. He was very knowledgeable and helpful. He completed the work on my refrigerator in a satisfactorily time frame. He took photos and explained the issues and how to best care for my unit in the future.... by keeping the coils clean so the compressor works at its best. I couldn't have gotten a more considerate and capable technician. Thank you Sears for sending the best to do excellent work!

    5

    The technician was great. He salvaged my experience. The communication and scheduling was terrible. The fact that you cannot talk to someone directly terrible but mission was the only positive. Administration immigration

    1

    By far this is the worst experience dealing with Sears. I picked Sears because of name recognition. It took about a month to get the part for my oven. The part did not work and literally blew up while the technician was here. The technician had to close out the ticket and I have to start all over again as if this was a new repair. There is no live person to speak to when you call. I am forced to use Sears now because I paid the service fee. After this repair is finally completed, I will never use Sears again. No wonder you have a dying company.

    1

    Worse experience I've ever had with a service agreement. Juan has been to my house 3 times and submitted a request for a new water heater each time. He told me today I just have to wait and it may take 2 or 3 more weeks. That will be 1.5 months without hot water. Sear's AI system sucks!! Can never talk to a real person.

    5

    Technician understood our concern that the AC unit was old and may fail during the coming hot season and our desire to do any necessary repairs or replacement. He advised current status and will provide a proposal for possible replacement of unit fails

    5

    The best in town very well recommended

    5

    I was impressed with their professionalism and customer service.

    5

    Very reasonable price. Great service.

    5

    Very fast and clean worker. Will call again if I need it.

    5

    He is one of the best technicians, he is always on the lookout and attentive to his work, ensuring that everything works perfectly.

    5

    Thank you to the folks at HomeTown Appliance Repair. Great service at a great price. Highly recommended.

    5

    Conveniently fast and reliable service! Fair prices for used appliances. One stop shop, My go to handyman for appliances 👍

    5

    Kind, efficient and affordable!

    5

    Hometown Appliance is very reliable, trustworthy and great customer service. I’d recommend them to anyone needing appliance service. Thank you Hometown!

    5

    Prompt and courteous service provided by Andres. Thank you guys for coming out on short notice to fix our washing machine. Thank you!

    5

    Professional, honest, trustworthy service!
    Very thankful for HomeTown Appliance Repair!

    5

    Drew was everything you hope for in such a situation; prompt, courteous, knowledgeable and effective. Yes!