HVAC reviews in Las Vegas, Nevada

Never returned call even though said they would.

Great guys, they do excellent work and do massive projects which speaks to their talents as well.

I built them a website so they could better get online bookings and called them to at least take a look at it, they just hang up on me. so unprofessional call center! Fire your call center women whoever is there

Answered my many unnecessary requests. Did a fast and quality repair.

Randy and his team are top notch!

HONEST QUICK SERVICE. CAME OUT ON SUNDAY WITHIN 2 HRS OF CALLING .GREAT PRICES AND GREAT CUSTOMER SERVICE

On the spot air replaced both of my rooftop heat pump packages and also cleaned all the ducts in the house.

We are so delighted with the service provided by Randy today - as a result of his excellent service and explanation of the work done we will continue working with this company - a definite 5 star review

Fast service. We had our AC out on one of the hottest days and they were there to save us. Honest people and great service. And now we very happy and not sweating. Thanks

Customer service was great with these guys. They were quick, professional, and very knowledgeable. Kyle, Ivan and Randy were our technicians and I would recommend them to anyone I know.

Randy, Kyle and Ivan are very professional, courteous and knowledgable. They installed our new Trane unit in less than 5 hours. Great customer service. Emily always calls and lets you know they are on the way, They are on time and explain everything to you. I highly recommend them.

We recently moved across country, to Henderson NV. We needed our HVAC systems checked out, and called Trane (manufactured the A/C & Coil). Trane referred us to On the Spot Air.

Randy, our HAVAC Technician, was (is) very knowledgeable, an assiduous professional, punctual, cooperative, personable, and efficient!

He had no problems with taking the time to explain what he was doing, but was at ease answering a million questions, and offering sound advice! He also explained/suggested how things should and should not be - without any pressure to sell you things; He only made suggestions of what we may need, probably need including healthy options, and what would be a waste of our money.

We have dealt with several HAVAC companies in the past (in the North East), and as good as some of them were they did not come close to Randy at On the Spot Air!

My 2 initial calls to "On The Spot Air" (as we were looking for a company to service our needs since we are new to the area - from across the country) were handled as well as anyone could possibly desire. This is a winning company with a winning group of employees!

We highly recommend Randy, and the company to everyone.
M&S

This company deserves their high rating. Randy, the owner is honest and charges a fair price. His technician, Kyle, is also top-notch. I will never use another AC company!

On The Spot Air came highly recommended by a neighbor of mine. I really liked that this is a local business and not a franchised big business. Randy was prompt and very polite, he diagnosed the problem very easily and gave me options about how to rectify it. I'll be sure to keep their number handy for any future business.

Excellent! Randy arrived within the hour after I called. He was very professional: competent, friendly, efficient and explained everything clearly and in a straight-forward transparent manner. Very happy to recommend him to everyone and I have signed up for regular annual maintenance schedule.

All the years of having service people come to our various homes we were truly amazed at this companies professionalism. We called on a Saturday and were told someone would stop out to check out our air conditioning concerns that day. Not long after talking to the office we received a call from Ivan. He said he would be there in 30 to 40 minutes. Well i have heard that before, but he was there as promised . He found the reason our air was not working was a bad control board. He did not have one on his truck and being that it was later on Saturday he would not be able to get one until Monday. To make this long story short a couple hours after he left we got a call from Ryan telling us had a control board on his truck and would like to bring it out Sunday morning if that was ok. We set a time around 8am and guess what he called and told how long it would take to get to our house. A couple of hours later all the work was completed. Ivan and Ryan were excellent at not only their job but also keeping us informed every step of the way. We would use them again in a heartbeat, and i have already told friends about them. Thanks guys.

As a business owner, one of the worst things that can happen, is AC going out in the middle of the Summer. On the Spot was one of the only companies that could make out ASAP. Within 6 hours of realizing that I needed a new rooftop unit, I was back up and running. Randy was able to make it happen. Do not hesitate to call this company for all of your heating and cooling needs.

I had to wait for a month to finally decided to write my very 1st review. We had to observed our heater for a month before making this review. I hope this will help others.
I was scheduled to have our thermostat change by NVenergy. The technician came and told us that our heater isn't working, since he literally heard it shuts off when he came in. I said how come you heard it working when you came. He just said to call HVaC to check our heater, and mentioned Sierra Air Conditioning & Plumbing is good. The following day I called NVenergy again to let them know that their technician did not install the thermostat coz our heater isn't working. I mentioned that we observed the whole day and night our heater is heating up, can you please sent another tech for second opinion. I had to wait 1 month for them to send another one. The 2nd tech check the heater and it was properly working, it just the C-wire isn't connected, but his ladder wasn't tall enough to rich the roof. I have to reschedule again. While waiting for the 3rd appointment, I have decided to call Sierra to hook up my C-WIRE rather than NVenergy. Sierra tech came, he check my heater and went to the roof to hook-up the C-WIRE. He came down and said that I have 3 options for you:
1. $4583 --- good as new
2. $3968 --- just the necessary parts that need to replace
3. $2785 --- just to start working

I said our heater is working fine. I just want to connect the C-WIRE. Then he said that if I will turn on my heater it will cause FIRE. I suffered not to have a heater the whole night coz I got scared to what he said. The following day I called ON THE SPOT AIR by recommendation of a friend. RANDY the owner came to see what I'm talking about. Randy finds that our heater is dirty that needs cleaning but it is working. I only pay 29.95 for cleaning + 89.00 dispatch. That is a lot of savings for us. Me and my husband have decided to keep ON THE SPOT AIR for any maintenance needed in our air condition and heating. Randy is very honest, trustworthy and very knowledgeable. Not only for the amount that he saves us, but the worries and stress that was taken out from us. Rest assure that this company will get our full support and recommendation. Thanks again Randy!
May the good Lord bless you always.

The tech (Randy Luong) was extremely professional and knowledgeable. He promptly identified the issue, got approval from our warranty to fix it, and resolved the issue. While he was working, he explained how everything worked in great detail - so much so that I feel much more knowledgeable about how my AC/Heater units work and how to take better care of them. I highly recommend Randy.

My spouse and I have utilized On The Spot Air for the last two years with a yearly service agreement, and we have been extremely satisfied. Doesn't matter who the representative might be, they are always courteous and helpful, yet not pushy in any manner.

Last Tuesday our AC went out, and having a home service warranty we alerted a representative to come out as quickly as possible. They told us we would be placed high on the response to find out it would be Friday between 1-3 PM. So late Friday we were advised by 2 morons from AR air that it could be up to 2 weeks until repaired, and only tried to sell us a new system. We checked into hotel for 3 days until determining what our next move was.

Long story shortened, we called On The Spot Sunday at noon and were "lucky" to get Randy on the phone who had been to our home in the past servicing our units. After explaining to him our problem, he asked if we could meet him within the next 2 hours at our home which we did from the hotel. We purchased a new Trane Air Conditioning system that afternoon, and Randy and his partner Kyle both showed up Monday morning (July 15th), worked all day outside and in the attic putting in our new system. These 2 individuals were so professional and hard workers with a goal to put in our system which was completed that afternoon.

If it were possible to give Randy, Kyle, and "On The Spot Air" a Ten (10) Star rating, they would definitely get it from this very satisfied customer. I highly recommend "On The Spot Air" company, services, and especially their personnel at any time your needs require air and or heating home requirements.

Mr. William Kutbach

On the spot air They are very Professional from the service call,ALL the way to the job it self. Randy was our service guy and he was outstanding. HE had the two p's professionalism and personality. And he teaches at the same time.And he saved us a ton of money. Randy thank you.