HVAC reviews in Las Vegas, Nevada
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I had a fantastic experience with ICE Heating Cooling & Plumbing. They fixed my air conditioning unit quickly and were very professional throughout the process. I’ll definitely be using them again for future needs.
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With my service contract, I was able to get a technician out within 4 hours to address the problem with the air conditioner. Zachary Dennis was knowledgeable and personable and took the time to thoroughly explain why I had the issue. Would definitely ask for him in the future!
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Our technician was awesome, very thorough, well I formed on various types of air conditioning units, he checked every part of our unit and gave us a very truthful and straight forward assessment of the problem and what it would cost to fix or replace our unit.
Today they replaced our Hot Water Tank, once again they were very professional, well informed, very professional, they removed old parts and cleaned up after the job was completed. -
We first used their services for an emergency situation and joined the membership program. Ever since, we have had no issues. Nathaniel is incredibly knowledgeable, explains everything in detail (to as much in Layman’s terms for us) which helped us make the best decisions for our home. Couldn’t recommend this company enough!
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I had a complete HVAC replacement done. My technician, Daniel, arrived on time, was very pleasant, and did the task to my satisfaction. I'd add point out that ICE Heating & Cooling offers much lower prices than its competitors. I know because I presented numerous quotations, and ICE Heating & Cooling came in substantially lower for the identical system and did an excellent job. I will absolutely use them again and suggest them to others.
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Stephon was incredibly detailed and professional. He explained everything he would do to keep my AC units functioning well before he did it. I also appreciate the company’s proactively reaching out to me to see if I was ready for a maintenance appointment. It’s easy to forget these things!
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I don’t live in Vegas but I have a condo there. When we arrived Saturday afternoon most of the faucets had little or no water coming out. I was lucky enough to finally reach ICE, everyone else was either closed or couldn’t accommodate us. Melvin was dispatched and arrived in a very timely manner, and diagnosed the problem and corrected everything!! He was very professional and efficient!! And I was very happy with their price!! I have added them to my contacts in the event I have any other problems!! They were GREAT!! Thank you ICE Heating &Plumbing!!🙏🙏🙏
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My technician, Albert, was professional, quick, efficient, and friendly. Not only did he fix my AC, but he taught me a lot about my unit and helped me understand the repairs he had to make.
Karen, who set up the appointment for me on the phone, was also outstanding. She was very polite and quick to help me.
Thank you ICE for giving PREMIER customer service! -
When looking for a plumber or heating technician, you must be confidence in their professionalism and commitment to getting the job done correctly. This firm provides confidence through technique, office, and engineering. I will not hesitate to contact them again if I need assistance in the future, and I highly suggest their services.
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I want to share a recommendation for ICE Heating and Cooling. I had a tune up appointment yesterday, and Zach Dennis did a great job. He fully explained the entire system with a drawing and pictures, and provided his recommendations. He was extremely thorough. I highly recommend!
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ICE Heating Cooling & Plumbing is a company we would 100% recommend, very professional plumbing team, that respect your home from the minute they arrive at your premises. Their workmanship is at the highest quality, they are reliable and take pride in their work. Nothing is ever too much trouble to please us the customer. I highly recommend them!
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I recently had the pleasure of utilizing the services of ICE Heating & Cooling to fix a stubborn issue with my toilet, and I couldn't be more impressed. From start to finish, the experience was marked by professionalism, clear communication, and exemplary workmanship.
Right from the initial contact, Javier demonstrated a commitment to excellent customer service. Scheduling an appointment was hassle-free, and he was accommodating to my availability.
During the service visit, the technician arrived promptly and greeted me with a friendly demeanor. They took the time to listen attentively to my concerns and thoroughly assessed the problem with the toilet. Throughout the process, they maintained open communication, explaining the issue in detail and outlining the steps needed to resolve it.
What truly sets ICE Heating & Cooling apart is their dedication to delivering top-notch results. Javier exhibited a high level of expertise and attention to detail, ensuring that the repair was completed with precision. He didn't just address the immediate issue but also conducted a comprehensive inspection to prevent any future problems.
I was particularly impressed by the cleanliness and efficiency with which the work was carried out. Javier treated my home with respect, taking care to tidy up after the job was done. It's evident that he take pride in his work and are committed to delivering excellence in every aspect.
Thanks to ICE Heating & Cooling, my toilet is now functioning flawlessly, and I have peace of mind knowing that the repair was done right the first time. I wholeheartedly recommend ICE Heating & Cooling to anyone in need of plumbing services. Their professionalism, communication, and dedication to quality workmanship truly set them apart.
Thank you for your outstanding service! -
Daniel was amazing. He was polite, understanding and professional. I have 3 dogs and 3 kids so there's a lot going on in my house. He did his job with a smile the whole time. He explained everything to me before he did in terms that I could understand and the price was very fair. I would definitely use them again because of Daniel.
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Bryan and Alex were exceptional in their knowledge, work protocol, professional demeanor. I trusted their expertise and I am extremely satisfied with the work they did. I intend to use their service in the future and recommend them to neighbors and family.
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The team kept me informed throughout the process, which I appreciated. Their friendly attitude and commitment to resolving the issue stood out. In the end, my plumbing problem was fixed without any further complications, and I feel confident in their work. I’d definitely consider using ICE again for future repairs.
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I have been a customer of Ice Heating And Cooling for my commercial units for four years. I have them come out every 4 to 6 months and check my units and do maintenance. Arturo came out on Thursday. He checked my unit and told me that everything was running just fine, but my units are getting a little bit older and in the near future, I should look into at least putting a Band-Aid on a couple of potential issues but for now everything was fine. He offered to do those Band-Aid repairs now for $2000. I told him that wasn’t really in the budget right now… Friday my unit stopped working. Or shall I say it started having some issues but it was fine through this entire summer where we have had more than a week in a row of 120° temps. It seems a little more than coincidental that after he tampered with my units and I refused to do his upgrades of $2000 and up my unit stopped working. (it won’t go below 79° ) I called the company and they told me I would have to pay an additional $260 for a technician to come out and take a look at the unit, and that did not include any repairs. Needless to say they lost my business. As a small business owner myself, I would take care of my repeat customers, and I would take at least Earnest interest in investigating and making sure that my technician Possibly do something wrong, even if it was an honest mistake. At least I can give one star for the phone representative who was very polite and agreed with me that it seemed suspicious, but his hands were tied.
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Jesus and his team worked effectively and efficiently, were pleasant and did a great clean up
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I'm writing to express my delight with the recent boiler installation your crew did at my house. Your comprehensive assessment of the previous system and rapid replacement of the boiler resolved the heating problems I was having. I value your professionalism and competence throughout the process. The new system is working properly, and my home is now nicely heated. Thank you for the wonderful service. I would gladly refer you to others.
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Awesome service today with Daniel H. & John B.They did the water heater flush service today and were patient in explaining to us the technical stuff on the heater. Arrival to the committed appointment time needs to improve though. Thank you for the good customer experience.
7/ 3/24 - Another service done as well by Jesse C on the air conditioning maintenance. He was very professional, knowledgeable and was very thorough on his assessment and feedback on the work done. Timely arrival and completion of work. Appreciate the great service provided.
Highly recommend this company, try it out and you will be a happy customer like us! -
They did my AC and Whole house water system; I don't trust them for any leak repair, they quoted me $1800 to fix a ManaBloc Pex type water system to bypass it. All it needed was the Valve's to be replaced, spent $60 to do that. They didn't even offer to fix it just bypass the system because ManaBlocs was prone to leaks.
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Technician Bryan performed as a professional, I appreciate his repair job on my bathroom sink. Thank you, Richard M.