HVAC reviews in Las Vegas, Nevada

Our heater suddenly stopped working and there was a strong electrical smell coming from it. Javier arrived really fast, within about 15 minutes, and figured out what was wrong in just 10 minutes. Although I have some basic knowledge from past work, I’m definitely not an expert, and I could see this was a bigger issue. The furnace was pretty old, and the control board was melted and the heat exchanger was cracked—problems I’d heard were common with this brand. Javier explained the situation clearly and let us know what our options were for replacing the unit, since fixing it wasn’t possible in this case. He showed us different models and prices, and even let us know that a more affordable option would actually heat our home better than what we had before. I really liked that he didn’t try to push us into buying something more expensive than we needed. Even though it was a chilly night, as promised, the team arrived right on time the next morning and got straight to work. In just two hours, our new heater was up and running and the house was warm again. That’s the kind of quick and quality service that really stands out!

I had another company come out and quickly say I needed a new furnace. Then I got in touch with Sunset HVAC & Heating & Cooling, and Javier gave me a second opinion. He arrived right on time, checked my HVAC equipment, and explained that while my furnace is still running, it will need to be replaced soon, so I should start planning ahead. Javier also noticed a few issues the first company didn’t mention and did some work on my unit to help it last a bit longer. The service was excellent, and the prices were very reasonable. I highly recommend their team if you need help with your furnace or any heating and cooling needs!

When my parents’ furnace stopped working during a hot weekend in Las Vegas, I needed fast help. I tried calling a couple of other local companies, even one my parents had used before, but they couldn’t send anyone until Monday. Then I reached out to another company and got a much better experience. The person who answered my call quickly contacted the on-call technician, Javier, who called me back within 15 minutes. Javier arrived at my parents’ house in less than an hour, even though it was Sunday. He was fantastic—very friendly, professional, and clearly knew a lot about furnaces. He made us feel comfortable and took the time to explain everything he was doing. Javier found the problem right away and had the furnace up and running again in about 45 minutes. The price was fair, and he treated my parents with a lot of respect as he explained what went wrong and how he fixed it. His excellent attitude and customer service really made a difference for us. I’m very grateful for the quick, honest, and skilled help we received and would highly recommend them for furnace repairs in Las Vegas.

We recently joined the comfort club with Sunset HVAC & Heating & Cooling, and we’re really happy with it. A technician comes out twice a year to inspect and clean our heating and air conditioning system, which is very helpful here in Nevada where it gets so hot. It’s kind of like getting regular maintenance on your car—taking care of things now so you avoid bigger problems and costs later. Luis stopped by for our latest appointment and showed me some simple tips to help keep our split unit running at its best. All the staff we’ve met have been friendly and knowledgeable. They installed our main heating and cooling unit a while back, and we want to make sure it stays in great shape for years to come. I definitely recommend their service if you want reliable and efficient HVAC maintenance.

I’m really happy I chose this company for my HVAC installation in Las Vegas. I ended up saving quite a bit compared to other estimates, and the team did a fantastic job setting up a new combo unit and putting in all the ductwork and vents. My house is older, built with 2x6 studs, so running all that new ducting was definitely a big task. Even though there were some delays because of supply issues, Theodore was upfront about it from the start and kept me informed. I’m glad I waited because the end result has been great. My HVAC system has been running smoothly with no problems, and I’m very satisfied with the service.

Absolutely recommend! I had a great experience with Sunset HVAC & Heating & Cooling when I needed furnace repair in my Las Vegas home. Javier came out to fix my furnace—he replaced some worn-out parts, cleaned the whole system, and made sure everything was running smoothly. He worked quickly, was very professional, and clearly knew a lot about furnace systems. A nice extra touch: as I was heading out, an aggressive salesman showed up at my door. Javier waited in his van to make sure everything was okay and only left after I was safely in my car. It made me feel cared for and safe. When I scheduled my appointment and had questions, Theodore helped me over the phone. He was always friendly, professional, and really knowledgeable about the services. Every time I called, he exceeded my expectations with great customer service. This is the second time I’ve used their furnace repair services, and I’m still very impressed with their work and professionalism. I highly recommend them if you need furnace repair or maintenance in Las Vegas!

Our heater was malfunctioning and Theodore was swift in his response. Although the problem wasn't immediately evident, as the unit seemed fine, he made an educated guess. Initially, he suggested replacing the thermostat as a potential solution. When this didn't rectify the situation, Theodore promptly returned to conduct electrical diagnostics on the heater motherboard. This revealed the core of our problem. Admirably, he did not charge us for the second service visit and promptly returned the following morning with a new motherboard. Once again, he did not bill us for the service call. The overall cost was fair and matched the estimates I had researched for this kind of heater repair. I would highly endorse Sunset HVAC & Heating & Cooling, especially if you're looking for a professional who genuinely attempts to identify the problem without trying to upsell you unnecessary products.

a friend suggested i reach out to a heating repair service after they performed some major work for him. i reached out to them for a quote on installing a heat pump. when theodore showed up, my heater wasn't functioning, but i had another heater repair crew on their way. as theodore was heading out, he said to give him a ring if i needed assistance. well, the other crew failed to fix the system and i couldn't book anyone else until the following week. i rang theodore late afternoon yesterday, he was here around 1:30 this afternoon and everything was up and running perfectly 45 minutes later. absolutely top-notch customer service in Las Vegas.

our outside ac unit stopped working late friday. saturday morning i called and left a message. the house was getting warm, already about 80 degrees. i wasn't sure how soon someone could come to fix it or how much it would cost. it was a huge relief when theodore called a couple hours later. he was just 30 minutes away and already had the parts. when he arrived, he explained what made the condenser fail and quickly got it replaced. hooray for cool air! i was wondering how much this great saturday service would cost. luckily, we had a maintenance contract and the bill was less than $300. theodore also took time to show me how to balance the airflow between upstairs and downstairs. i couldn't be happier. this is the best hvac service!

within an hour of calling, javier made it a priority to come check out my furnace, which wasn't heating right. even though it was late in the day, around 5:30pm, he still showed up to help. he explained the issue to me clearly and told me what needed to be done to fix it. the next morning, javier arrived right on time and fully cleaned my furnace, which had been having problems the day before. he was very friendly, knowledgeable, and respectful to my home, pets, and child. i’ve never had such a great furnace repair experience and will definitely recommend sunset hvac & heating & cooling to my friends, family, and coworkers.

luis really knows his stuff when it comes to hvac systems and is a real straight shooter. he told us exactly what we needed for our home in las vegas and didn't try to upsell—he gave options but no pressure, and shared honest opinions about what would fit our needs and budget best. he provided a reasonable and competitive estimate and stuck to it after finishing the installation. he was very helpful in explaining how our new ac and heating system works, and was very thorough. the install was masterful, especially fitting the new unit into our older home. we highly recommend sunset hvac & heating & cooling for anyone needing hvac work.

my furnace was more than 30 years old and i found out it could stop working anytime, so i got a few quotes from different places. i called early in the morning and spoke with someone who was really friendly and helpful. theodore came out in about half an hour and gave a fair estimate. within two weeks, they showed up exactly when they promised. theodore and his team were very professional and made sure everything was clean. i'm very happy with their hvac service and now i’m even switching my oil deliveries to them. i highly recommend this company for furnace and hvac needs.

we've had a service contract with sunset hvac & heating & cooling for a long time and always had good experiences. last night our heater stopped working, so we called this morning and the technician, javier, showed up by 1:00. he quickly figured out what was wrong and started a rush order for the part we need, even though the office is closed until monday. the technicians are always so friendly and helpful. i usually don’t write reviews, but they’ve been so great, i wanted to share. highly recommend!

i called for help with my old furnace here in las vegas when it stopped working again. the usual company couldn't make it, so i tried a different hvac service. theodore came out and was much more knowledgeable than anyone else who has ever checked my furnace, and he explained everything in simple terms. he was careful and did a thorough job, making sure the system was running right. i'm really happy with how professional and friendly the service was today. i definitely recommend this hvac company!

i have used their heater repair service twice and both times were great. the first time, they helped install a new heating unit, and the next time, my furnace stopped working. javier came to my house both times, even when they were really busy, and always showed up fast. he found the issue with my heater, explained my options, and told me what the costs would be so i was never confused. both times, everything was fixed within two days – one day to check the heater and the next day to repair it. javier finished the job quickly and did it right. excellent service and very trustworthy!

We hired an AC repair company in Las Vegas to design and install a mini split air conditioning system for our home. From the first meeting with Luis to the last day of the project, the team was professional, friendly, and courteous. The quality of the installation and how well the system works went beyond our expectations—we wish we had done this sooner! The staff showed great character and professionalism, and we were really impressed with everyone involved. We highly recommend this AC repair service to anyone looking for reliable and skilled technicians.

I had a fantastic experience dealing with this heater repair company! After getting quotations from five different companies for a new mini-split system, only one was nearly as affordable. But they would have taken two to three weeks for service, while this company was available the very next day! The team, spearheaded by Javier, did a remarkable job with the installation in a very professional manner. Theodore was excellent in maintaining communication with me during the bidding process and made sure to follow up after the installation as well. This is a top-notch company with a fantastic product and an even better team. I highly recommend them for heater repairs.

the team from sunset hvac & heating & cooling did a great job with our furnace repair and installation. during the estimate, javier arrived on time and really listened to what we needed without any pushy sales talk. he gave us all the info we needed and answered our questions clearly, so we never felt pressured. their quote wasn’t the lowest out of the four we got, but it was competitive and fit our budget. we felt confident we’d get good quality and service. what mattered most to us was that one company could handle everything in just one day—electrical, plumbing, and furnace work. our house is about 25 years old and nothing was broken, but we wanted to upgrade our system and be prepared for the years ahead. this was a big project: they replaced our old furnace, installed a new ac unit, and even moved our hot water tank and ac unit to better spots, which actually gave us some extra space. on installation day, luis and the crew arrived right when they said they would. everyone was friendly, professional, and clearly knew what they were doing. they worked efficiently, kept things tidy inside and out, and took away all the old equipment. the new pipes and electrical work look really neat in the basement. the crew explained the whole process and made sure we understood how to use everything before they left. we are very happy with how everything turned out and will definitely recommend them to anyone needing furnace or ac work. great service and a job well done!

The technician Javier arrived right on time to fix our furnace in Las Vegas. He was very professional and explained everything he was doing throughout the whole repair process. Javier checked our entire system and suggested a couple of simple maintenance tips to help keep our furnace running smoothly. The whole job took about 2 hours from start to finish. At the end, he tested every part of the furnace and made sure to answer all our questions about how everything works. The customer service was excellent. Plus, the final bill was about $170 less than I expected. I would definitely recommend their furnace repair services to anyone.

here’s your revised, nevada-geo-relevant ac repair review with all requirements followed: --- my experience with this ac repair company was fantastic. if you need air conditioning support in this area, i highly recommend giving them a call. they were fast, honest, professional, and just overall excellent. i called them around noon because my ac stopped working and i couldn’t figure out what was wrong. even though they were really busy (it gets hot here, so i understand), they offered me the soonest available appointment for the next day. i decided to check around with other companies, but after making several calls, this place still had the best price and the earliest appointment. so, i called back to book with them. the person i spoke with, luis, said he would try to fit us in the same day if possible. i wasn’t expecting it, but an hour later he called back and said they could send someone out that afternoon! that was such a relief, since it’s tough to be without ac in this heat, especially with a baby at home. luis kept me updated by text at every step, so i always knew when to expect the technician. that made it much easier to manage things at home. the technician, theodore, showed up right when expected. he found the problem right away—a sensor on the outside of my ac unit was giving a bad reading and keeping the system from turning on. theodore was friendly, professional, and fixed the issue quickly. he could have said it was something more expensive, but he was totally honest and only charged for the real repair. now my ac is working perfectly again, and i know who i’ll be calling for any future hvac needs. their service was so great that i wanted to share my experience. if you’re looking for reliable ac repair in this area, give them a call!

I recently had my old gas furnace and thermostat replaced with a new Carrier furnace and Honeywell thermostat. Javier and Luis from the team were friendly, dependable, and professional throughout the entire process. They finished the heater installation in just one day, and the price was very reasonable. If you need any heater repair or replacement work, I highly recommend this company for their great service and quality work.