HVAC reviews in Las Vegas, Nevada
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Knowledge, workmanship and experience was top notch! I was amazed at the professionalism they displayed continuously! I will recommend Frosty Desert to everyone , as a matter of fact I already have to family and neighbors! Thank you Frosty Desert!!
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The service was enthusiastic and professional. We will recommend them to more friends.
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Enrique was extremely knowledgeable and was able to spot an error another tech made from another company. He walked through the steps properly, identified the mistake, corrected, and checked continuity. My go to from now on.
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Chris listened to our needs and picked out the right system and his team of installers did an excellent and professional job installing a new HVAC system on my mom’s home. Thank you for the wonderful service !
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Called Enrique after hours after my tenant got a ridiculous quote to replace the fan motor and capacitor. Not only did he run over to the house at night to pull the breaker for my tenant, but first thing in the morning he went out and picked up a new motor from his supplier and was at the house as the first service call of the day before 8 am. Was able to fix everything without access to the inside of the home since my tenant was already at work. Enrique was honest and straightforward, and he did what he said he would, at the price quoted (best price in town, for the record). I have always liked and relied on a different ac company for all my properties, but twice now in the last 2 months I have not been able to get a call back from them, even before 5pm. I’m glad I found Enrique bc I just switched over and now will be using him moving forward.
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Enrique and his team are the very best, they all were very professional and treated my property with respect. They replaced my broken furnace and had my air running in just under three hours, not to mention how pleased I was with the quote that Enrique gave me, if I could give more then five stars I would.
Thank you Enrique, Chris and Milton for a job well done.... -
My A/C stopped running. I left a message about 8:45 pm June 18th Enrique called me back about 9pm, and set up appointment next am. Technician troubleshoot was quick. Was up and running before noon. Thank you all.
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I recently had my air conditioning unit repaired, and I couldn't be more impressed with the customer service I received. From the moment I called, the staff were friendly and professional, scheduling an appointment at a time that worked for me. The technician ( Milton) arrived promptly, explained the issue clearly, and efficiently completed the repair. Their attention to detail and commitment to ensuring everything was working perfectly before leaving truly stood out. Overall, the exceptional service and expertise provided made the entire experience smooth and stress-free. Highly recommend!
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Very quick to response, very knowledgeable, fixed my heating problem in no time, highly recommend.
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Enrique with Frosty Desert came on his day off to inspect my A/C Unit. He was quick, professional and answered all my questions. Now my home is back to cool temperatures!
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The best company Ever came next day and did a Awesome job and fast I definitely recommend them
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This A/C crew that did our install of new Goodman Air Conditioners- were very professional and did excellent work!
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Apologies in advance, this might be a long review.
I reached out to Frost Desert to get a quote as well as many other companies. They were quick to respond and worked around my hectic life to come and meet with me, Frosty Desert knew my time was always so short. Chris came to my house and was able to give me all the information, quote and more information then I would had imagined someone would in such a little amount of time I had.
Chris had amazing customer service and was great around my children. Even when times got hectic in my household, he remained with a smile. I instantly knew, he cared a lot about my family and I. When it came to scheduling an appointment for install, they made it super easy with affordable financing and installed no more than 5 days later.
My work is never finished. During their install, I had multiple tasks to complete around my house. Worried about my dog getting out due to all the traffic, they were very good at keeping my dog inside the house. My children were obviously very curious as well of what they were doing so they’d follow the installers around. Their installers were amazing, kind hearted, and efficient at their work while working around my children.
After install, they educated me about the thermostat, gave me information about the system and answered any questions I had.
Finally, Frosty Desert stands out mostly to me because of the dedication and big hearts when it comes to sponsoring youth sports teams. I believe, they want to see our younger generation succeed, find their dreams and chase them. Their contributions made a huge impact on these kids by motivating them to train hard, and play hard. They love families, their contributions didn’t only have an impact on the kids life’s, but the parents as well. Funding sports for their children could be financially straining and stressful. You’ve also made an impact on them.
If there was anyway I could tell the world how great this company is, taking to reviews would be my best way possible.
Thank you Enrique and Chris! -
I had an exceptional experience with Frosty. The communication was excellent from start to finish, and the service was top-notch. The technician, Chris, went above and beyond, providing detailed and informative explanations throughout the process. Unlike some other companies in the area, there was no pushy behavior or attempts to upsell unnecessary services at the end. I highly recommend Frosty Desert Heating & Air for their professionalism and customer-focused approach.
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I had a great experience with Frosty Desert and Enrique. It was the last call for the day for Enrique and he still manage to come through and check my unit. Turns out my blower motor needed to be replaced. Parts need to be ordered so Enrique came back next day and installed it. It wasnt cheap but sure did fix the problem. Always hire your friendly neighborhood service man around the area, it keeps the trust within the community!
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Very happy with the work and cleanliness that this company performed. I will definitely recommend this company to all my neighbors and friends. The technician that came out Chris was very professional and helpful. Explained everything he was doing and super clean. Thank you Enrique for getting the work done so quickly.
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Chris was honest and actually diagnosed our issue. He didn't try to upsell or talk us into replacing our AC unit by quoting outrageous repair costs. He told us what he thought was wrong and repaired it within 24 hours (had to order a part otherwise could have been same day). AC is working better than ever and we're very happy with the service provided. Highly recommend finding an honest local company like Frosty Desert rather than the big national companies who are just trying to sell you expensive new units that you don't need. Also, word to the wise - register your AC unit with the manufacturer for an extended warranty if you're buying new construction!! We didn't know this and it would have saved us a lot more had we had the extended warranty for the parts. Our unit is not even 8 years old so we learned the hard way but at least Chris was honest about what actually needed to be done and we didn't spend an outrageous amount of money on a new unit we didn't need.
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Outstanding Service from Frosty Desert Heating & Air - A Truly 5 Star Experience!
I recently had my old AC unit replaced by Frosty Desert, and I couldn’t be more impressed with the entire experience. From start to finish, the level of professionalism, knowledge, and customer care was truly outstanding.
A huge shout-out to Chris, the sales representative, who made the process seamless and stress-free. Chris was not only extremely knowledgeable about the different units available, but also took the time to understand my specific needs and budget. He patiently explained my options, answered every question I had, and never once made me feel pressured—just informed and confident in my decision.
The installation team was equally impressive. They arrived on time, were courteous and respectful of my home, and worked efficiently to remove the old unit and install the new one. Their attention to detail and commitment to doing the job right was evident in every step. They left the area spotless and took the time to walk me through the new system before they left.
My new AC unit is running flawlessly, and the difference in comfort and efficiency is night and day. I genuinely appreciate the honest communication, top-notch workmanship, and the peace of mind Frosty Desert Heating & Air has given me.
I highly recommend Frosty Desert Heating & Air Company to anyone in need of AC services. If you’re lucky enough to work with Chris, you’re in excellent hands! -
I had a great experience with Frosty Desert Heating & Air, especially thanks to Chris. He came out to clean my HVAC system and did a thorough job. He was on time , professional, and explained everything clearly.
While working on the system, he pointed out that it was showing signs of significant wear and tear and suggested it might be time to consider a replacement.
Chris wasn’t pushy at all.. he just laid out the facts and answered all my questions patiently. I really appreciated his honesty and expertise.
Thanks again, Chris and Frosty Desert Heating & Air, for your excellent service! -
Enrique and his team are outstanding! I got everything from an initial inspection and an entire replacement done within the same week. Enrique was great with communicating during the entire process. They are friendly, respectful and professional. I highly recommend!
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I called due an issue on a leak on the pipeline for the outside, good service, fast and reasonable price. I highly recommended.