HVAC reviews in Las Vegas, Nevada

4.7 based on 9305 reviews Back to the listing
    5

    Diagnosed and replaced my outside AC unit same day, on a Sunday, very kind and great service. Responds to text messages.

    5

    We were pleasantly surprised to receive next day service when our AC went out in over 100 degree heat. Our AC technician Andy was amazing. He was prompt, thorough and very pleasant. He had us up and running in no time. Working outside in our Vegas summer heat makes these men heroes. Made sure he gave us direct contact info in case of problems. We are extremely pleased with 32 Degrees Heating and Air. Thank you, Andy.

    5

    Junior arrived and he was very professional and patient. What I thought would be an costly issue, Junior put my mind at ease. Thank you for going above and beyond. I'm so happy I choose 32Degrees!

    5

    My go to for all HVAC. Have been using Junior and crew for years…very straight up and honest. Don’t hesitate to call them.

    5

    I must say that the customer service was great. I called to leave a message since it was Sunday, but an actual person answered. ( That never happens). The air conditioner repair was scheduled for the next morning. Andy arrived and got right to work. He diagnosed the problem and it was fixed within three hours at a reasonable rate. I appreciate him and will recommend to my friends. Thanks again.....

    5

    I would highly recommend this company. Andy was very efficient, came out in a timely manner, was able to get us back & running in no time. Definitely saved us from this summer heat.

    5

    We've had the opportunity to work with Junior for several years. Our HVAC system has required a lot of TLC, and Junior has been responsive, thorough and determined to keep our family comfortable! These owners are ethical, compassionate and trustworthy - which is often hard to find. I would highly recommend 32 degrees for all of your heating and air conditioning needs!

    5

    My air conditioner was not cooling. Called 32 degrees and Justin responded very quickly. He troubleshot my system and found that my blower motor had died in my attic. He went up there (in over 100 degree temps), changed the part and had me up and running in no time. Great experience overall!!!

    5

    My husband and I highly recommend Mr. Junior and his team at 32 Degrees for saving us on this Nevada heat. We’ve lived in our home for more than 4 years and had no idea our AC needed a fixing. We are newly parents and slowly figuring out adulthood. We greatly appreciate Mr. Junior for educating us on how to properly maintain, what to watch our for and future plans with our AC unit. We are fully satisfied for his work and thankful for his thoughtfulness with our family.

    5

    Junior saved the day!
    Our AC motor went out and thankfully he was in the neighborhood to fix it. He gave us a same-day time and showed up professionally (10 minutes).

    I recommend Junior and the company especially considering the Vegas summer weather. They'll get you right!

    1

    To start this off. I had Legacy Air over to my house to do some work (not for what this review is about) and after excusing them, my neighbor suggested I call 32 Degrees because he stated that Junior (who used to work for Legacy) has started his own company.

    I called and talked to Junior and he sounded authentic and willing to help and let me know there is a service fee to come to the residence. I told him that my heater stopped working, but the fan is still on. He replied "thats a good sign". So the next day, Andy from 32 (who also used to work for Legacy) came over at 2:12pm. He was there until 2:34 when he realized the Gas Valve was out and it needed to be replaced. He said it would be 798.00 total to do the job. He said the Valve costs 810.00, and they're giving me some sort of discount for parts which covers the call price (see pics) Does that mean the valve they were charging me for actually was 899.00? Who knows..

    I agreed on the payment because I thought they were being honest with me because they RAVE about their honesty/transparency, and I figured it must be an expensive part. Andy didn't have one on hand, and he told me he had to drive to a parts warehouse on Highland Dr to get it. So he went to get it and returned at 3:59pm with the valve for install. He finally finished the job at 5:20 and the heater was working again. I took a picture of the box that the valve came in because I wanted to research it myself. THIS is the part where I lost alllllll the trust in 32 degrees.

    I found the universal brand valve 'Resideo'' Part online for 159.00 (Part#VR8345M). I even found the OEM part online in the Honeywell brand for 156.00. I couldn't believe what I was seeing, and I texted Junior that "I have questions and I need to talk to you". He agreed to text me the next day to see if I was available to talk. Next day rolls around and we are on the phone together. I asked him why I'm being charged 810.00 for a valve that I can't find priced over 200.00 ANYWHERE on the web. He said "I'm in front of my computer right now because I'm ready for questions like this, we paid 277.00 for the valve". GREAT I said, so how does 810.00 make any sense? He says "Well, it's only me and Andy, it's not like I have a lot of people working for me, we are 150.00/hr. I told him I was NEVER told that rate and why does this valve say it's 810.00 when you're only paying 277.00 for it? He said, that's with install. NOWHERE does it even state it's 150/hr (see pics). So for them to rave about how "honest" they are is questionable. If he were honest then he would have said "Hey it's gonna run you almost 300.00 for the valve, and we're 150.00/hr to install it and it should take about 3 hours or so, would you like to proceed?”. Instead, I get an invoice showing me a part charged 7 times more than it should just to be told "oh that was with install" which I was NOT told.

    I completely feel like I was taken advantage of, and anyone I tell the story to, agrees with me. Live and learn with this experience. I know for a fact that my neighbor who told me about them said he's not going to use him, neither is my other neighbor who is looking for an HVAC technician to do a cleaning for her. I STRONGLY suggest if you are reading this, to reach out to other companies first before hiring these guys because I feel this company was completely dishonest with me and don’t want the same thing to happen to anyone else because it’s a terrible feeling.

    5

    Thankyou Jr for your quick and professional service. I was gone for 3 days and came home on a sunday evening, my AC as not working. called Jr and he said he could be there 7am next day. A true professional.....

    5

    They are very friendly & knowledgeable. Very prompt. Andy did a great job! I would highly recommend this company.

    5

    Junior and the team at 32 degrees go above and beyond for their clients. You truly feel like they want whats best for their customers. They are quick to respond when needed and provide quality work. Would strongly recommend for any job big or small.

    5

    I spoke with Junior via phone regarding an issue with our AC. While waiting to see if our home warranty would get someone out in a timely manner, Junior was kind and courteous and offered helpful tips and suggestions. Should our AC revert back to blowing warm air, we will definitely reach out to 32 Degrees repair company.

    5

    I recommend 32° heating and air conditioning the technician was very prompt he was here when he said he was going to be here. We received awesome customer service and we recommend this company that's why we gave them five stars we will use them again.

    5

    Absolutely amazing! Junior has been so great to work with. My thermostat malfunctioned while I was in the middle of selling my home during this most recent heat wave, and he was kind enough to squeeze me in that same day. He set up a new thermostat for me and got everything running perfectly. Junior, I can’t thank you enough for being so responsive and for helping with this urgent matter. 10/10 would work with him again!

    5

    After swapping out my internet router, my Google thermostats fell off of my Wi-Fi network. I tried to get them back online myself from watching confusing YouTube videos, but had no success, so I reached out this outstanding company on a Saturday. I spoke with Junior who to my pleasant surprise is the owner of the company.

    He did some troubleshooting with me over the phone and showed his compassion as he told me he hated to have to charge me to come out for a visit, but after he told me the very reasonable price, I asked for an appointment and didn't expect anything until the following week, but he was available to come out the very next day, on a Sunday.

    He is a lifesaver, an expert technician with a pleasant demeanor, and he went above and beyond. After he expeditiously reconnected my thermostats to my network, he identified a charging issue I had with both thermostats as they were constantly burning through batteries. He crawled up in my ceiling and hooked both thermostats up properly so the batteries will just be backups.

    He then went to my app and reconfigured everything and extra features that I didn't have access to before popped up. He is meticulous and his experience shows. You can tell he takes pride in his job and he answers all questions. I highly recommend this true professional and his amazing company!

    5

    Our AC unit was not holding temperature so reached out to 32 Degrees. I called a little after 7am on a Saturday and spoke with Junior about the issue. He remembered servicing our house just two months ago for routine maintenance . He refilled our unit and was very informative about the next steps if/when we may have issues again. He was not able to charge me for this visit, but based on his honesty and information I will definitely be using 32 Degrees in the future.

    5

    Junior was a pleasure to do business with, referred to us by a colleague. Explained our A/C and thermostat issue with pictures. He was able to inspect and fix the issue in less than an hour. May have been more like 30 mins. Great experience!!

    5

    As with any product, services is the key. The owner Junior was professional and came out to help one of my technicians with a smart home thermostat. He was very fast and efficient, his professionalism and expertise were unmatched and far exceeded my expectations. He’s highly recommend and his prices are unmatched. Thank you and will be calling you again for any future events.