Home Services reviews in Sparks, Nevada

Never could get a phone call thru or an answer to my subsequent texts. Ended up with a different independently owned company

Excellent service!!!!

The ladies are awesome!

Very nice work grew and they do very nice work

Great service and great price! They take feed back seriously and have great communication!

Great service! Really easy to schedule and work with. They do a great job!

So professional and courteous. I recommend them for anybody's house. Affordable too!

I use Tri Maids once or twice a year. The ladies are very efficient and trustworthy

We are so grateful for the job that Tri Maids does in our home! They are so wonderful!

I have to agree with the previous reviews. I was charged $330.00 for a one bedroom one bath clean.

They did a wonderful job! I'm very particular regarding my home. They met my high standards. Would recommend.

Cleaning was adequate, however late on multiple occasions, missed at least one room or bathroom a couple of times. I think their prices were adequate, however service lacked and were not regular, as agreed upon.

The team from Tri Maids Reno that cleans our house does a thorough job cleaning our home. The house is definitely clean from their good work!

Dishonest and unprofessional. Hired them in March, We agreed to $75.00, 11AM every other week and consistent cleaners. They raised the price to $90.00 claiming it took 90 minutes and then the crews (new almost every time) began working ONLY 45 minutes, not the 90 minutes Michelle the manager told me was needed when she requested a price increase. When I repeatedly asked for an explanation, Michelle (the manager) began ignoring me and then after 4 weeks, told me," The team tends to be able to get the home cleaned in a shorter time once they are used to a home." How are new teams used to my home when you change teams almost every week? Not only a ridiculous answer, but she kept charging me the $90.00 for half the time spent? She actually sent me this "solution". Hello, Rip
We apologize that we did not send the same crew to your house; we have had new members and we are working on training them, however we hope we could have a set team for you in the future.
Today the time was only 45 min. because there was a team of 3 instead of the normal 2. Another lie ~ there were only TWO sent. I TOLD HER THAT there was only 2 people. ...She actually sent me this! So very sorry for the delayed response. Yes, the first team that originally went to the home told me that they would need more time to do a through job. We give a price for a standard clean. If you would like, we can lower the price back down to what it was, and the team will be there for 1 hour and 5 mins and leave when that time is up. (No team has EVER spent more than 45 minutes at my home since she raised my price to $90.00. Over a month ago they again raised my price to $95.00 without notification or my approval) Is this what you would like to do? SO SHE OFFERS TO GO ~ BACK TO THE ORIGINAL $75.00 PRICE AND ADD 20 MINUTES TO THE TIME SPENT HERE????? Speaking of time.... I allowed Michelle to determine the day and time for my cleanings. She told me, 11AM on Wednesdays. So far the teams have arrived anytime between 7:55AM last week to as late as 4:55 PM. You NEVER get a phone call advising you of this. You are expected to sit and wait I guess. Would you give your house keys to a company that sends someone new your house every two weeks? Last visit, I got a jumbled phone call at 7:45 AM someone "trying" to tell me they will be here in 10 minutes. She didn't speak English. When they arrived ~ Two new girls that came in and shrugged their shoulders, as if to say, What do we do? Hard to retrain your cleaning crew every two weeks when they don't speak English and you don't speak Spanish! They cleaned 45 minutes (it's always 45 minutes so I am certain they have been instructed to spend 45 minutes and not a minute longer) Now to add insult to injury, Michelle finally responded to my inquiries by telling me, "We have removed you from the schedule." Really?

I have had my house cleaned a billion times in my life. I took a break because I always thought that I did a better job, lol.
Recently, I tried WOW cleaning services because I had an upcoming party. I am STILL shocked and pleased daily by the job they did!!
I can’t wait to schedule regular cleaning services with this company!!!!!
I’m just SO SO happy. I still find new things they did!!!! So pleased!

We are so grateful to have Trimaids come to our house!! They are very professional and they do such a great job!!

The office staff was really professional, nice and helpful. I wasn't sure what I was doing but they walked me thru the process. They were able to fit me in at the last minute. The cleaners came to my house and gave me A+ cleaning! I'll definitely be working with them on a regular basis.

We learned about Trimaids from a neighbor here in Sierra Canyon, Somersett. They now clean for us every 3 weeks and we are very pleased. The house is cleaned in detail, and the workers are extremely trustworthy and conscientious. We give them 5 stars and strongly recommend the Trimaid company.
Lela and Doug Hoff
Oxmoor Ct, Reno

Extremely great service! I have been using them for over a year and I love them. They do a great job and are very trustworthy. I've never any a problem of any sorts! Their admin team is also very responsive and very accommodating with changing schedules. Cannot recommend enough!

The office Management Team was absolutely horrible!!!!
My email from them stated that a team of 2 people would be at my rental between 11:30 and 12:30.
At 12:45, I called and was told that they were on their way. At 1:15, I again called and was told that they could not be there until 3 pm. At 3:15, 2 Ladies showed up and I showed them around the completely empty and clean house. I needed a nice touch up prior to placing the home on the market for sale.
The charge was $210 and I paid with a check from my rental account.
Two days later, they called me and said that they were unable to charge my card. They apparently attempted to charge my personal debit card 4 times with different amounts and my Credit Union froze my card. I never have any money of substance in that account. Once we cleared up that drama, they called back to tell me that I owed an additional $85. After a very heated discussion, they waived this amount.

Aside from this disturbing occurrence, the cleaning Ladies did a fantastic job.

Great cleaners. We contract for every two week cleaning. They do a great job. They are very consistent. They are great about cleaning anything you are concerned about. They are very responsive. I have had them perform move in cleaning twice. I was amazed regarding the things they got clean.