Appliance Repair reviews in Brooklyn, New York

Don’t Do It .. stay away. This company never showed up for 8 scheduled service appointments. My oven has been out of service for 4 months. The RUDE lady that answers the phone told me the date of purchase did not match. I sent over the serial number 4x .( copy of receipt) only for her to say they need a second cell number and they couldn’t schedule an appointment. They call at 10 am the next day to say the service person was in the neighborhood. I told them you can not just show up. I spoke to her the day before and told her I was out of town. She hung the phone up. If you look at the pictures it is definitely a business that is ran out of the basement. I wish I could give a negative rating. Superior appliance

After an extremely negative experience with another contractor (who canceled one appointment at the last minute and delayed a second one long enough that I had to cancel it) through Frigidaire, I demanded that Frigidaire find me another contractor, and they selected Superior Appliance Repair. Superior sent a technician out the next morning who fixed my range in less than 20 minutes. Based on this experience I would highly recommend them over the other warranty repair services in the area.

Via PC Richardsm I had an appointment for this company to come service my dishwasher. They called the day before asking me to take a picture of the broken part within the dishwasher. I thought I'd be kind enough to do that and send them the picture. Thereafter, they left me a voicemail message to contact the parts department and order it myself. The next day, during business hours I contacted PC Richards and they advised me that the company labeled the repair as cosmetic and would not fix it under warranty. How in the world can any legitimate company make such a statement, when they did not physically look at the product. Their answering service will not return calls. Stay away from these clowns. They should be out of business. PC Richard sent ANOTHER company to fix my dishwasher the very same day.

After my oven started giving me problems, I was in a panic about getting it fixed before Thanksgiving dinner. Thankfully, Lipa’s Appliance Repair was able to fit me in the next day. The technician came prepared, fixed the problem quickly, and even checked all the burners to make sure everything was working perfectly. I’m so grateful!

We’ve had Lipa’s Appliance Repair come to our house a few times now for various appliances, and I can’t recommend them enough. They’ve fixed our refrigerator, dishwasher, and dryer, and every time, the technicians have been friendly, knowledgeable, and efficient. Their prices are fair, and they stand by their work. Always a great experience!

I had a problem with my refrigerator where it wasn’t maintaining the right temperature. Lipa’s Appliance Repair sent someone out promptly, and the technician diagnosed the issue as a faulty temperature sensor. He replaced it and now my fridge is working like new. I really appreciate their professionalism and prompt service.

I had a great experience with Lipa’s Appliance Repair when my microwave stopped heating. They sent someone out the same day, and the technician quickly identified the issue. He replaced a blown fuse, and the microwave was good to go. I really appreciated the prompt service!

Lipa’s Appliance Repair saved me when my oven stopped working during a big family dinner. They were able to schedule an appointment for the same day, and the technician arrived right on time. He found a blown fuse and replaced it quickly. I’m so thankful they were able to get my oven back up and running without any hassle.

Not sure why this business has the bad rep that it's getting. My FOUR month old Frigidaire had broken down and stopped working. Scheduled an appointment with superior alliance through Frigidaires third party technicians. Superior called me within the hour to make an appointment for the next day. Technician arrived promptly and earlier than expected, which was great as I didn't have to kill a whole day waiting for someone. Came in and fixed the issue in 5 minutes and told me I needed a specific part. Got the part and a week later the same technician came nice and early and was out within 5 minutes again. Absolutely stellar service.

I had an issue with my dishwasher not draining properly. I called Lipa’s Appliance Repair, and they were able to come out the very next day. The technician was friendly, professional, and diagnosed the problem quickly. He explained everything in detail and had the part needed to fix it on hand. Now, my dishwasher works perfectly again!

Frigidaire uses Superior Appliance for their warranty service. The appointment was confirmed the day before and any details they needed were easily texted to them. Virtually no wait on hold to talk to a person. Tony called to make sure we were home and was at the apartment when he said he would be. He was a consummate professional and took care of our fridge which is now working great. Thank you everyone at Superior Home Appliance, especially Tony.

- On first visit, did not show up with any parts and decided which part needed replacement without doing any testing
- On second visit, replaced that part which did not fix the problem
- Then epeatedly lied to me saying that they were not allowed to try to fix my stove again
- Then led to the applicance company saying they were all sick.

Two months and two visits later my stove still has a major issue.

Had a weird issue with ny new Frigidaire microwave not showing the time. The scheduling process was seamless and the technician Alex was great with understanding what the potential issue was and how to resolve it. It turned out that my new microwave had an energy saver mode that was not documented anywhere in the user manual. So there was nothing wrong with my microwave, but Superior Appliance was able to provide me peace of mind that everything was operating as expected.

Worst customer experience imaginable. Whirlpool issued a work order to repair my washing machine, and they replaced a part. It didn’t fix the issue so they were supposed to come out again with a new work order (and appointment). They simply ghosted and didn’t show. After many calls and conversations with staff (Yesenia, Jennifer, and a tech) they concluded “you’re not on the schedule because our manager won’t put you on”. Reporting them to whirlpool next as an incompetent service provider. They’re refusing to do work so shouldn’t merit getting business from whirlpool (or anyone). Spare yourself the frustration and grief.

Excellent repair service. Quick, efficient and reasonable priced. My fridge is working perfectly now. Would definitely use them again. Thanks

Honest, efficient, and skilled. They fixed my cooktop and even gave tips on how to maintain it better. Definitely calling them again.

Called Allsafe Appliance Repair in desperation. My refrigerator had completely stop cooling and my anxiety was on 10. Got an appointment because of a cancelation within an two hours of my call. Steve was an exceptional repair technician! Steven was extremely knowledgeable and courteous and told me each step he was taking with diagnosing and the repair. Couldn't ask for a better technician! Thank you Steve and Allsafe!

I'm a diy youtuber, I try to fix my washer machine by myself to no avail and to the disappointment of my wife. Needless to say my wife contacted a technician who told her it's not worth fixing it because the machine is 10 years old. So on my own I contacted Allsafe Appliance Repair and spoke with Steve who just finished a job and said he could be here in 40 minutes. Lo and behold 40 minutes later Steve shows up and within a half hour the machine is working like new. His price is very reasonable and his professionalism is outstanding. I'm not sure if I should tell my wife I fixed it or tell her it cost a lot to fix. A little white lie to get on her good side. In any event I have Steve's number on speed dial for future reference. Thank you Allsafe Appliance- Steve

Steve arrived on time. He was friendly and professional from the start. He wore a mask. Very important for me - he did a good diagnostic, professionally fix the issue and spend some time explaining what he did to repair my refrigerator. This is the second time I've had used Allsafe for a repair one before and I have been very pleased with the results

My refrigerator wasn't cooling properly, and Allsafe got it running smoothly again. The techician was polite, clean, and respectful of our home

“Excellent service! Allsafe Appliance Repair fixed my refrigerator quickly and professionally. The technician was punctual, knowledgeable, and explained everything clearly. Highly recommend them for any appliance repairs!