Plumbing reviews in Brooklyn, New York

i've relied on these plumbers for almost 30 years, starting back when i managed a large hotel. throughout the years, they've always been dependable, skilled, and their team—including dale and zachary—were always professional and courteous on every job. an older hotel comes with plenty of plumbing challenges, but they handled everything from big repairs to routine drain cleaning, and even helped us with major upgrades and new pipe installations during our renovations. one of the technicians i worked closely with back then now runs the company, and it's great to see he has kept up the same high standards of quality and trustworthy service. their pricing remains fair, and their work is always top-notch. even though i’m no longer in the hotel business, i still call them for any plumbing needs at home, and i wouldn’t consider going anywhere else. five stars just doesn’t do them justice.

for the past few years, i've relied on plumbers in brooklyn for all my plumbing needs and they've always done a great job. from emergency plumbing calls to routine maintenance, they always show up fast and ready to help. the first time i called them, my sump pump stopped working out of nowhere and water started flooding my basement. after i called, zachary and his team came over right away and quickly fixed everything. they explained what caused the problem and gave me tips to avoid it in the future, which i really appreciated. what really stood out was how they go above and beyond. once, on thanksgiving day, my hot water heater broke down just before family came over. i thought the day was ruined, but zachary showed up with a new water heater and installed it fast. thanks to their quick work, i was able to have a great holiday with my family. i also like how honest they are. they always tell me up front what things will cost and never try to sell me extra services i don't need. the prices are fair and i always feel like i can trust them. everyone i've met from their crew is friendly and respectful. they always take care of my home and clean up after themselves, which is important to me. overall, i really recommend these plumbers in brooklyn. whether it's a small leak or a big emergency, you can count on them. their reliable service and care for customers make them the best plumber i've ever used.

After heavy rains, our patio used to get flooded. The issue was a blocked corrugated black plastic drain pipe. I tried to snake the drain but had no luck, so I decided to call for help. Leonard responded to my call quickly and arrived right on time to check things out. He used a video camera inspection and found the blockage was at least 40 feet from where we started. To my surprise, Leonard discovered that the drain pipe probably stretched even further than that beneath the flagstone before it daylighted. Leonard was straightforward about my options for clearing the drain. Since it’s a plastic pipe, he couldn’t guarantee that it wasn’t damaged or that his tools wouldn’t cause issues. He also pointed out the concern regarding the total length of the drain pipe. I appreciated that Leonard advised me against trying to clear the blockage myself. Instead, he suggested a great solution to fix the problem, even though it wasn't something he could handle himself. His honesty and integrity really impressed me. I would definitely call on him again for any drain issues.

We always use this company for our plumbing and HVAC needs in Brooklyn! We really like that they are family owned. Their plumbers and office staff are always professional, friendly, and reliable. I usually talk with Leonard to get estimates and set up appointments—he is great at keeping in touch with me by email, voicemail, or text. When we moved into our house, Zachary and his crew replaced all our toilets and put in a new water heater for us (we picked the elite package since it has the best warranty and extra services). They had to deal with a problem from the old toilets, but they handled it really well. Later, Dale came out to fix our kitchen faucet and repair a hose bib in the backyard. Dale was fantastic because he also found a hidden issue from a previous installation and took care of it, plus he gave us tips to avoid problems in the future. Today, Leonard helped us by swapping out our garbage disposal, installing a new anode rod in the water heater, and cleaning out the drains. Everything went very smoothly. We’ll be calling them again soon for some bathroom work. The HVAC technicians always do a great job too and work quickly. We also suggest joining their membership club, since it makes managing plumbing and HVAC maintenance easy, and you get discounts and some free services. It’s a relief knowing that if anything goes wrong, we can contact them and they’ll take care of it fast.

I had a great experience with a plumbing service that was very professional and quick to respond. I called them to fix a leak in my bathroom faucet because I couldn't completely turn off the valve under the sink. Since the fixture was quite old, they couldn't just pull the handle to change the washer and suggested getting a new faucet instead. I appreciated that there was no charge for this initial visit. After purchasing a new faucet, I contacted them again, and they were able to come out the very next day to install it. The job was completed correctly and promptly. I also found that their rates are very competitive compared to others I called before. They provide quality work at a fair price.

I live in a condo building with eight units, and we’ve had quite a few sewer problems over the years. It’s always been tough to find a trustworthy plumbing company that does good work. After a lot of searching, we finally found a plumber that we call whenever we have sewer issues. Their customer service is outstanding. Zachary (the site manager) and Dale (the receptionist) are very responsive and great at explaining and showing us exactly what’s wrong, and walking us through the repairs. We had a couple of other plumbers check out our main sewer line, and both said we needed a flood control system. But when this company scoped our mainline, they quickly figured out that it wasn’t a backup from outside, but actually a break in our mainline. They showed us photos of the break and clearly explained our options for fixing it. They even offered to talk to our insurance company to help explain the situation. It’s been hard for our building to find reliable plumbers, but we’re very happy with our experience with this company.

I had a hot water slab leak in my kitchen, so I called a plumber that my friend recommended. They came out to my place in Brooklyn, gave me a fair estimate, and we set up an appointment. The plumbers showed up right on time, finished everything by the afternoon, and were really helpful—answering all my questions about the pipes and repairs. They made sure to cover up everything and kept the area clean while working. The patch work team did a fantastic job fixing up the area and even took care of some extra holes that were already there. I’d definitely recommend this plumbing crew to anyone. The price was great for the work they did, and now I don’t have to worry about any more underground pipe problems. The team was professional, friendly, and it was a pleasure having them fix my plumbing issue.

My water heater broke and started leaking water onto my living room carpet. I called Paul Traktman Plumbing & Heating on a Friday evening, and Leonard showed up right on time at 9am the next morning. He replaced my water heater and used a water vacuum on my carpet twice to remove all the excess water. Everything was finished by noon. I would recommend this plumber to anyone who needs help. He didn't mind coming out on a Saturday morning, and he was efficient, polite, and really cared about fixing my problem.

Paul Traktman Plumbing & Heating was fantastic. I had a sewer line backup and reached out for help. Another well-known plumbing company came first but couldn’t clear the clog and said I needed a full sewer line replacement for over $5,000. The next day, Paul Traktman Plumbing & Heating sent out Dale within just a few hours of my request, even though it was the weekend. Dale was friendly, fast, and listened to my concerns. After some careful work, he managed to get the sewer line unclogged without needing any big repairs. I really appreciate how honest and skilled they are, and will call them again for any future plumbing problems because their service was so prompt, reliable, and professional.

i want to give a big shout out to dale and his crew for their excellent plumbing work. they recently visited my home in brooklyn to clear a stubborn main drain that was located in a tricky spot under the kitchen sink. leonard arrived right on time and was very friendly throughout the process. after clearing the drain, he also used a camera to check the inside of the pipe, which was really helpful since i wanted to make sure everything looked good. we have a slab foundation, so it was important to see the pipe’s condition. leonard was very thorough and actually left the area cleaner than before he started. i’m very happy with their service and would definitely recommend them to anyone in need of a reliable plumber in brooklyn.

while trying to fix the water main myself, i ended up causing a water issue for the whole house. luckily, zachary from the plumbing company showed up within an hour. he replaced the ball valve, put in a new shower head (which started my plumbing troubles), and also swapped out the bathroom faucet. water was back on in no time! zachary was friendly, professional, and kept me updated throughout the repairs. he also made sure everything was neat and cleaned up before leaving. i’ve already asked for an estimate for more plumbing fixes. fast response, professional attitude, polite, and very tidy. easy to work with and did a great job.

I can’t say enough positive things about Paul Traktman Plumbing & Heating. They were referred to me by an HVAC company. Along with traditional plumbing, they also install tankless systems. When a pipe burst due to its age, they promptly sent out a plumber to evaluate the situation. Within a day, I received a very fair quote for the repairs. Given the condition of my pipes, I decided to have them replace the entire water system. We set a date for the following week. Leonard and Zachary arrived on time and immediately got to work. Saying they did an outstanding job doesn’t do them justice. Leonard devised a plan and kept me informed at every step. The office team was fantastic as well! I highly recommend them for any plumbing needs. They deserve 5 stars in every category!

I recently bought a house and needed a plumber to help install a tankless water heater. It was tough to find someone willing to travel a good distance, but I decided to call a local plumber and see if they could give me a quote. Leonard came out and did the job on a Saturday, spending the whole day making sure everything was set up just right. He was professional, friendly, and charged a fair price. I would recommend Leonard to anyone who needs plumbing work done. From now on, he’s the only plumber I’ll call.

We had a great experience working with this plumbing team! When our water heater stopped working, we called and they were able to fit us in quickly. The price for installing the new water heater was fair and it even came with a 6-year warranty. Our water heater is located in the attic, so it was not an easy job, especially since they had to bring down not one but two old water heaters because the previous owner never removed the original. Leonard and his apprentice worked efficiently and made sure to clean up everything before they left. They also pointed out a spot on the roof that needed covering to keep rain from damaging the new water heater. The roofer came out the same day to fix it. We have hot water again and are very happy with the quality of work and friendly service. We will definitely call them again if we need a plumber!

We had a sudden main drain backup one evening in Brooklyn. We’ve called on these plumbers several times before and have always been happy with the results. When we called, they picked up right away and had a team nearby. Zachary and Dale showed up in about 20 minutes. They were professional, worked carefully, and made sure the problem was completely fixed before leaving. Both were also friendly and easy to talk to. It's great to have plumbers you can count on. This company will always be our first choice for plumbing work.

I had a big leak in the bathroom and the drain pipe under my kitchen sink burst—two plumbing problems at once. It was a real emergency. My building management called these plumbers and they really delivered. I hadn’t been able to take a shower for a while in this hot Brooklyn weather, so it felt amazing to finally get clean again. With Dale handling the phones and Leonard working his magic on the pipes, I think any plumbing issue can be fixed smoothly. Big thanks to this team in Brooklyn!

I've called these plumbers for several jobs over the years—like fixing my sump pump, installing a hot water heater, and repairing a shower faucet. They are always reliable, explain the costs up front, and keep things affordable. The first time I used them, another company told me I needed a new sump pump and quoted a huge price. But these plumbers sent Leonard, who was able to repair my pump for a very reasonable fee, and it worked perfectly for a long time after that. I only got a new one because it was getting old. They schedule appointments quickly, always arrive on time, and everyone from the team has been friendly and helpful.

The plumber that came to my house was Zachary. He was very helpful and knew exactly how to handle the plumbing problems. Zachary cleaned up after fixing the pipes in my bathroom, which I really appreciated. He also repaired a leaky faucet quickly and had the right part ready in his truck, so there was no waiting around. I had a great experience and will definitely call him again if I need more plumbing work done in my Brooklyn home.

I've had two great experiences with plumbing services and expect to call them again in the future! My hot water heater stopped working over the weekend, so I called on Monday. Zachary came by to check it out on Wednesday, and by Friday afternoon I had a brand new water heater installed. I really appreciated how quickly they responded, especially since I didn't even hear back from other plumbers in Brooklyn. Everyone I spoke to was professional and courteous. I’ll definitely use them for all my plumbing needs from now on!

I reached out to Paul Traktman Plumbing & Heating for a second opinion about a tough sewer line blockage at my place. Leonard showed up right on time and got straight to work. He was really friendly and explained everything clearly, letting me know there wouldn’t be a charge if he couldn’t get the line clear. In just half an hour, Leonard managed to do the same work another plumber took hours to attempt—and charged me a lot more for. Although the blockage was still there, Leonard was upfront and didn’t charge me for his efforts. He also took the time to discuss the next steps and gave me a quote that was 20% less than what I’d been told before. Even though I couldn’t go ahead with the job this time, I feel confident calling again if I need any plumbing help in the future.

i recently called a plumber to fix a leak in my bathroom, and i couldn't be happier with the experience. dale showed up on time, was very professional, and quickly found and fixed the problem. not only did he repair the leak fast, but he also explained what caused it and gave me tips on how to stop it from happening again. the price was fair and clear, with no hidden costs. i was really impressed by dale's skill and friendly service, and i will definitely use their plumbing services again. i highly recommend them to anyone looking for a good and trustworthy plumber.