Plumbing reviews in Brooklyn, New York

Very rude,I just needed a quote company representatives were unprofessional.

David is quick and reliable. He is now my go to plumber.

Experienced professional plumbing jobs at a great price! One of the best serving our community!

Great Service. On time. Fast and detailed work. Great recommendations. Exceptional Service. Thanks David.

i will definitely recommend Prostar to family and friends, the guy that showed up was very friendly and professional. He diagnosed and cleared the clog and cleaned up

You have a problem? Don’t just call someone to put a bandaid on it call Wachtel Plumbing to get it fixed the right way the first time. See the problem with other plumbers is that they come to your house look at the problem and tell you some outrageous price to fix it. Then you pay it because you need it fixed but, little do you know they just put a bandaid on it making you think they fixed it. Then some short period of time later you have the same problem again if not worse, you call these people up again and they do the same thing over and over again just to keep getting money from you. At Wachtel Plumbing it’s not like that, they are a family based business company that believes in treating you like family and they take care of their family. So have a problem you call up Wachtel Plumbing and they do it right the first time so you don’t have that problem again.

I can not be more happy with level of professionalism and quality of work I recieved from these guys. They were prompt in responding and very thorough in their estimate. The workers were courteous and pleasant which was very refreshing. I highly recommend this company for all your plumbing & heating needs!!!

Smooth sailing from beginning to end. Nick and his workers are amazing! Always on time, kind and friendly as well as respectful, and did a fantastic job. I would definitely recommend!

Big Apple Installations is a local treasure. They're very professional, efficient, and were super patient in dealing with the complicated management company for our building. We will hire them again and highly recommend them to others.

The owner Nick responded very quick, and scheduled the service for me. The Tech and Jessica who work in the office were all nice to work with. Price is competitive. Everything is good.
Thank you for your work.

Big Apple Installations was on time, curious and professional. They didn't waste any time and didn't leave any mess. I highly recommend them!

Nick, Jessica and the team at Big Apple Sewer are a top notch plumbing company in Brooklyn. I've had the pleasure of working with this group of people for a number of years and their testimonials and awards speak for themselves.

I would never recommend Big Apple. Do not sign a contract with this company. This is the first negative review I've ever posted about anything because I usually feel too sorry to do so. In this case, I feel morally obligated to. This is a long, detailed review but I urge you to read through so you don't go through what I did. I got a new boiler installed in the summer which came with a yearlong warrantee for repairs. It broke this winter and when I requested to schedule times for repair, I was either made to wait all day or had to work my schedule around theirs or not receive service. I was literally told "take it or leave it" when I asked if they could come at a different time to consider my work schedule. One major repair took three days (machine parts were replaced and they had to drain my heaters). This month, it stopped working again. This is in the dead of winter. It was extremely cold so I called for a repair. They said they'd arrive the following day. I checked in throughout the day and was told they were on their way. They never arrived and never called me to let me know. Their office closed and I couldn't reach anyone. I cancelled all my plans hoping they'd show up at night and was so cold and worried that my pipes would burst. The next morning, my father had to go to the office in person to urge them to check. I missed another day of work to wait for the repair since they wouldn't schedule a time for me. When they came, they realized the thermostat was loose and I just needed to get a new one. I was relieved it was an easy fix and replaced it myself. 2 weeks later, I received a mailed invoice for the visit claiming I had told them someone else broke the thermostat and touched the boiler (I did not tell them this. The thermostat was just old.) and therefore the service was not covered. Keep in mind, they were asking me to pay $163 for a visit that I had to resolve on my own which should normally be covered under the warrantee which was for a $17,000 purchase. When I called to refute it, the representative scolded me, and threatened to void the warrantee if I did not pay it. I am afraid to ever call them for any services. I am paying them out of fear because they know where I live. If there is an issue in the future, I will have to call another company because warrantee or not, the stress and paranoia that comes with Big Apple is not worth it.

We have used Nick several times over the past few years, he has been very fair, honest And professional every time. Jessica in the office is always professional and a pleasure to work with. I would recommend this company with out any question.

Boiler service, Nick can not fixed boiler, he change good aquastat and this did not help. I told him the Gas Valve is the problem ( my electrician told me) and he did not listen. After Nick realize that the Gas Valve is the problem but I did with my electrician change the Gas valve with another plumber.
Nick complain to Department of Building about me.
WATCH IT - this company not professional.

National grid gas shut off due to header leak mid winter. Big Apple gave us a reasonable quote ($1300) to fix the leak next day. Other companies wanted to charge just to inspect before providing a quote. Realistically $1300 is still pretty expensive but they know we’re desperate the moment they hear “national grid shut off”. Otherwise they were professional and did a decent job.

In my opinion, plumbers are the new superheroes. BIG APPLE, the new Justice League. The plumbers/electricians Harry, Anthony and Hugh proved themselves to possess superpowers beyond that of mere mortal technicians. Responsive, talented, efficient, hardworking and knowledgable beyond, this team lead by Nick and Jessica exceeded expectations on every level.

Their courtesy and professionalism turned what is the quintessential homeowner nightmare (boiler & heater failure in winter), into a pain-free and quite positive experience. From initial site visit/estimate through city inspection and rebate filing, they had our (mine and my 94-year-old dad's) backs.

Bravo, BIG APPLE! And Thank You Again. I cannot recommend you guys highly enough.

I called Big Apple Installations to have them come and check out my boiler before the start of heating season. Last year my tenants were complaining that they didn't have enough heat. Big Apple sent 2 nice young men over who looked over my boiler and showed me what could be done to make it more efficient. They gave the boiler a cleaning. They went throughout the house and made sure all my radiators were working properly and changed a few broken air valves. This is not the first time I've used Big Apple and every time I call them they impress me more and more.

I hired Big Apple Installations after a recommendation from Angie's List. What a huge mistake. I was quoted $275 to replace kitchen valves for the hot and cold water. The pipes in the wall for the hot water were damaged while removing the old hot water valve and the plumber ended up cutting out and repairing a section of the riser. I wasn't informed that I would be billed higher than the negotiated price until the plumber handed me a bill when leaving.

The boss, Nick even came in the middle of the job and didn't speak to me about the extra billing in person. I regret not using Aladdin Plumbing who has done excellent work for me in the past. After receiving the bill, I called and spoke with Nick and he knocked off the 3 percent credit card fee from the bill and reduced the final bill by $17.95. That's the best he could do. In the end, I paid over double what I was originally quoted.

Fantastic company. Very friendly and helpful staff. The owner , Nick, is very friendly, professional, honest and he stands by his work. His assistant, Jessica, is also very friendly and helpful and always goes out of her way to answer questions and to help in whatever way that she can. The workers, especially Tony, is also so knowledgeable , patient and friendly. I am so satisfied with the quality of work that was done and more importantly, the company stands by their work!!

Nick & the entire team at Big Apple did an amazing job installing a new gas line. Everything was communicated properly and the work was done as quoted without any hassle. Highly recommend them for any plumbing/heating work!