Tree reviews in Charlotte, North Carolina

4.7 based on 1310 reviews Back to the listing
    5

    Robert and team were fabulous !! We had an urgent need to remove a gigantic tree before the ice storm. They were able to remove the tree the following day by crane. Cleaned up the area nicely. Very impressed and happy with the result. Thank you so much for taking great care of us !!

    5

    Queen City Tree Service did a fantastic job removing some dead trees, trimming dead branches, and cleaning out a bunch of limbs that were on the ground. They removed 5 trees that were dead or damaged and ground them up. After they left the yard was so clean it was like they were never there.

    The team was very professional and pleasant to work with. The cost of the job was very reasonable too.

    I’m a very satisfied customer and won’t hesitate to call them again if I need more work done. 5 stars… well done, Queen City Tree Service!

    5

    It's been a pleasure working with all Bartlett staff with whom I've come in contact. Brian was professional, extremely knowledgeable regarding the treatment needed for my trees and shrubs, and very helpful and courteous. That also goes for the two-man crew doing the actual pruning; both did a great job and were very efficient and thorough. Brian and the crew chief both took time to answer my questions about my shrubs, explain what was being done, and provide recommendations. I'd also like to commend the office administrator I spoke with several times on the phone. She was helpful, efficient in answering my questions, and very professional.

    5

    We have used Barlett Tree Experts for years, both personally and at my church. They do a wonderful job at a competitive price. After they finish the job, their clean-up is great. I highly recommend.

    5

    We had a great experience with Bartlett! We had two trees we needed taken down. The wait list for someone to come give us a quote was around a month but that seemed pretty normal (I had called other companies as well). Vince came out and gave us a fair quote. I had 4 other companies give us quotes and chose Bartlett. Vince was very professional and honest. He said depending on the weather, should be out within a week or two. They would let us know the day before. The team that came out was great and super friendly. It was a man and woman. They worked from 10:30 until after 4 (with a lunch break) on NYE. It was drizzling and cold and they continued working. They were professional and had a smile on anytime they needed to talk to me. After they were done, I received a thank you note in the mail which I thought was very kind. Also, anytime I called the office, the people I spoke to were very polite and had an answer for me right away. We will definitely be using Bartlett Tree Experts for all our tree needs!

    5

    Bartlett are the best! They are helping keep my tree healthy. Everyone associated with Bartlett are nice and very helpful!

    5

    I had a great experience from start to finish. Vince came out and was very helpful and knowledgeable. You can tell he cared about the health of the trees and knew his stuff. Justine kept me in the know of the next step and was very professional. The CREW!!!! The crew was also awesome that came out to cut down a few trees and prune the remaining ones. They informed me of what was going on throughout their time with me and they cleaned up like a boss. They really took ownership and pride in their work. I could not be more happy and highly recommend Bartlett to anyone.

    5

    My husband and I had become very concerned about what was happening with some of our trees. We called Bartlett set up an appointment with Tom Lillo, who was right on time. He was terrific, explained everything causing the issues, recommended a course of action and gave us a quote. Two crews arrived shortly after, completed the work, and cleaned up the trimmings. From the first phone call to waving goodbye after the work was done, everyone was courteous, friendly and very helpful. And our trees look great. We'd highly recommend Bartlett and the folks who work there!

    5

    Nick came out and went over all of our needs and made a detailed plan. He customized it to what we need at this moment and assured us to give them a year and everything will look great! They've only been one time and I can already see blooms on dormant azaleas popping back out. I'm excited to see the health of all of our plantings come back to life! The deer treatments and proper nutrition for our plantings are just what they need!

    5

    We recently used Bartlett Tree Experts to remove a tree in our yard that was split and dangerously hung up on other trees. We had contacted several other tree services, but no one else was willing to tackle this challenging job. Everyone that we met with Bartlett was very professional. After contacting them, they quickly came to our house and gave us a fair quote. The workers who removed the tree arrived on time and promptly had the tree down and cut into pieces. They returned the next day to chip and remove it, and cleaned up completely before they left. We are very pleased with Bartlett and will be using them again!

    5

    Very happy with all of the tree care performed by Bartlett. Crews were very nice and respectful of our property. Austin Proctor also worked with the city to allow us to clean-up some dead branch concerns on a large oak tree. They made it very easy and seamless in helping get all of this done.

    5

    The arborist did a great job walking through options of removing a couple trees and pruning the rest. Very knowledgeable and easy to understand. The crew did a great job, ensured the job was to my satisfaction before leaving and left everything very clean.

    5

    We received a total tree trimming experience with Bartlett Tree Experts. The team arrived as scheduled, explained everything they would be doing in detail and answered all questions. Their knowledge and experience was impressive and their clean up was impeccable. Would highly recommend them for their outstanding service.

    5

    Excellent service from real tree experts! Our service with Bartlett has been excellent. Everyone is knowledgeable, professional, courteous, efficient and wonderful to deal with. It is hard to find services these days were you get truly wonderful service. Bartlett is that rare exception. We highly recommend them.

    5

    The arborist,Vince, was very knowledgeable of our situation and our desire to save our trees. He gave us an excellent assessment and very reasonable quote. The crew assigned to us ((Rene,Chance,Jose) were excellent! They took safety VERY serious, were timely, showed they were experts in what they do, and cleanup was beyond belief! Highly recommend Bartlett Tree Service. TEN STARS at least !!!

    5

    Vince was extraordinarily helpful in evaluating three mature oak trees on our property and setting up the pruning work. James and the entire crew who did the work were wonderful - totally professional and courteous throughout the job. Now our trees look better than they have in many years and we have so much peace of mind knowing there’s less risk of weak or dead limbs falling. I am beyond satisfied with the quality of Bartlett’s work, would highly recommend them to anyone seeking tree services, and will definitely call on them for any future needs!

    5

    We had a great experience with Bartlett on tree maintenance. The arborist walked over our property and identified all of the trees and make recommendations for pruning. The pruning crew was great and very professional and safety conscious. We use woodchips for landscaping and the crew arranged to arrive with a full load of chips which they left with us.

    5

    Great service!!! Knowledgeable, timely, and friendly team. Nick was great when evaluating our property with priorities and future needs.

    5

    I recently noticed a broken limb in a
    large tree on my property; I was concerned that the limb could cause serious damage to my house. The Bartlett Tree arborist was able to squeeze me into his schedule the day after I called the office, notwithstanding the fact that the local office was very busy because of recent severe storms. There was a crew working in my neighborhood the day the arborist came by and they were able to do the tree work the same afternoon—I was relieved to get the work done before another summer thunderstorm. I appreciate this superior service!

    5

    Bartlett is the best! Our trees and shrubs have never looked better thanks to the concerted efforts by Austin and his crew to assess our plant health needs, devise a plan and implement the process. Professional and courteous staff in the office and in the field. Thank you Bartlett Tree Experts!

    5

    Bartlett and its professionals first diagnosed my dead cherry tree which was more of an emotional exercise. Next a crew of three were dispatched and over a mere 45 minutes removed trunk, limbs and cleaned up better than on arrival.
    Not my first interaction with Bartlett I have an arborist and team that I can be assured will handle any and all future needs. Reliable, reasonable, professional and caring.