HVAC reviews in Concord, North Carolina

4.8 based on 868 reviews Back to the listing
    5

    Dave Deal was on time, explained everything changed my filters. Gave me money saving tips. Great to work with! Definitely recommend him.

    5

    Tim Ploshnik was our tech today and we couldn’t be happier. He came out on a holiday and fixed our issue super quick. Travis and his team are always very professional and reasonable!

    5

    I used T.Bryd’s today for an ongoing issue and I must say I was not disappointed. Dave came out and diagnosed my issue and fixed it fast !!! It was also affordable! Definitely will be using again for all my HVAC NEEDS. Thank you

    5

    We love using T.Byrd's, the BEST around! Tim and Elijah were great, very knowledgeable and always ready to help you with any needs that arise. So glad we found them and became members with their company! You won't regret using them.

    5

    Very happy with the response time of the company and Tim who explained everything clearly, was on time and reliable and had my best interest in mind when giving recommendations! You the best Tim!

    5

    Hugh Cameron in sales was awesome and detailed in taking notes and sharing knowledge with me so that his customers are informed. He was patient with amendments that I suggested and ensured that everything was unified within my goals.

    Terry Hoppingarner, technician was very helpful in diagnosing the issue and Travis Byrd was on top ensuring customer are informed via texting/email and ensured his staff were on time with complete information that texted when job starts, finish and when tech is heading your way. Customer is never wondering what is going on. This is rare within this industry as I had several quotes from different companies that left me quite disappointed. T Byrd heating and Air will get my full endorsement for the sales and logistics experience this far.

    5

    Mr. David was outstanding! He thoroughly inspected my home units, clearly explained the issues in detail, and took care of everything efficiently. I’m incredibly pleased with the service and feel confident knowing my units are now in great hands. Exceptional service from start to finish — highly recommended!

    5

    Dave Deal was fantastic! Came out and spent the time to thoroughly explain our furnace issues. This is our second time using T. Byrds and couldn’t be more happy with the customer service.

    5

    Dave was wonderful. He came to diagnose the issues with our HVAC system and quote us for what we would need to do. Very thorough and trustworthy.

    5

    I was SO pleased with the service I received from T. Byrd's! Our furnace went out and they got me in the same day I called, someone came out that evening once we realized I needed a new furnace and that our old one was not up to code. A crew came out the next morning and had everything installed in ONE day. Everyone was kind, patient, respectful - always willing to explain any questions I had. The price was better than I had been quoted a few years before when told my furnace was old and would need to be replaced eventually. I have already told several neighbors about this company. They were truly exceptional, the work done was excellent. I received a call the next to make sure everything was completed and to make sure I was happy. I will continue to call on them with any future needs. Thank you T. Byrd's!!! I think we had a total of 11 employees/contractors out to fix and diagnose and sell - and each person was lovely to work with. You made a really difficult time (furnace dying with a looming snow storm and 4 kids, including a toddler), a very easy fix. I appreciate you all more than I could ever say.

    5

    Brad was awesome very professional. We used another company and they said our entire system needed to be replaced. Brad found a restriction and saved my family from having to replace the entire system. I will use TBryds from now on for my HVAC business. The entire process was seamless with great communication. Thanks to the entire team!

    5

    We requested a quote from Angi's List for an HVAC tuneup for a house we recently bought after 8pm one evening. Less than two minutes later we got a call from T Byrd's asking for confirmation that we needed their services. Within five minutes from this call, our service tech Dave texted us to confirm an appointment window the next day. We we already super impressed. Dave texted the next morning and said his first job ended early and would we like him to arrive sooner than his appointment window. Yes! Again, impressed. Dave arrived and was courteous and professional. He did a walk through in the house and pointed out tips and tricks with our floor registers and the main return vent. He then went to work on our heat pump in the crawl space. He showed us how dirty the air blower was and cleaned it. He also showed us how much debris was in the bottom of the compressor that he also cleaned out. We needed a couple of new parts and he educated us on what they did and how the motors on both units work and how have to work harder when dirt and debris impede air flow. We got a reasonable quote for duct cleaning in the near future. After Dave was done we could notice an increase in force of heated air coming out of the registers from the heat pump. We highly recommend you call T Byrd for speedy, courteous and friendly service at reasonable price! Certainly ask for Dave! He also went beyond expectations with his HVAC explanations. You'll be glad you called.

    5

    T. Byrd's is excellent! We needed work on our HVAC and the part had to be ordered from the factory. They gladly provided 2 window AC units for us to use (at no cost) until the repairs could be completed. Price was also less than other companies in the area. Techs & Staff are friendly and knowledgeable. I highly recommend T. Byrd's!

    5

    We've used T Byrd a few times with positive experiences. This most recent time, Chris came out to diagnose the problem with our AC. The compressor was bad and needed to be replaced. Chris showed me the real-time stats as well as the manufacturer's specs that led him to his conclusion. The next day, T Byrd techs drove up to Greensboro to get the replacement part rather than waiting for delivery to ensure that our AC would be fixed the following day which was very much appreciated.

    When Chris came back out to fix the unit, he was super mindful of our sleeping infant as well as how having the AC off would affect her. Would definitely recommend T Byrd to others.

    5

    Brad Tarleton had great communication and service. Very respectful and timely. We had the coils swapped out of our minisplits, they did the work and filed the warranty with the manufacturer. Highly recommend.

    5

    Chris Weathers was responsive and came out within 2 hours of calling T. Byrds. He was very efficient, personable and prompt and picked up the part the next morning and had the repair done by 11:30 am. I would use them again and highly recommend T. Byrds Heating and Air.

    5

    Have used them and their maintenance program for over two years. Highly recommend!

    Back again for semi-annual maintenance. Christian brought a new tech with him and couldn't be more satisfied and confident I was well taken care of. Thanks to them both...superb service!

    5

    Chris was great. He explained a lot of things to me I didnt even no. Answered all my questions. First time using this company Im new to the area and YES I will call them again . Thank you Chris for being so kind and understanding.

    5

    Great service and Christian was great appreciate his help and honesty. He work fast got the heat back in my house and I’m very happy with his service

    5

    They were awesome. They were very thorough and explained everything in terms I could explained. Shared pictures of what they saw and explained it to easily understand. Highly recommend!

    5

    Tyler came to fix an issue regarding my HVAC not blowing air. He immediately diagnosed the issue correctly, and fixed my unit to work right after. I was so satisfied that I called them back for the seasoning servicing of the unit, and he performed all the preventive maintenance on my units. Now I'm enjoying frosty air for the rest of the summer.