HVAC reviews in Durham, North Carolina

A&E did a great job for us. Our AC stopped working and we called a different company, who said it needed a costly repair and we should just get a new system (which is EXPENSIVE). I called A&E because they had correctly diagnosed and fixed a problem with our ducts years ago (when other companies weren’t able to). Evan came out promptly to give us a quote on a new system. But first he asked to take a look at the broken one. Turns out it was an easy fix and he got our AC working in 10 minutes. We paid a few hundred bucks instead of thousands because A&E was honest and knowledgeable. I waited a few weeks to post this review- AC still working great. Highly recommend.

Great company, technicians are very knowledgeable, always respond with a timely service. Tim and John are the two we have had to service our units.

I have used A&E for both business and home HVAC systems for more than 15 years, and they have always been on time, reliable, and efficient. Their personnel are friendly and skilled and respectful of property. If there is an issue, they will stay with it until it is right. They have responded promptly when I needed urgent repairs, and the quality and reliability of their services continue to earn my business and my loyalty. I recommend them heartily.

I have been using A&E for several years for maintenance and repair in two different homes. They show up on time and are friendly and professional. I highly recommend.

A&E Heating and Air Conditioning Inc. are very professional, experienced, and efficient. They are always available whenever needed and freely give their customer a lot of advice on a range of options and choices available to a customer, for decision making on what they can afford. I have had business with them twice, for my A/C unit and heater furnace replacement, and it all went excellent. I would definitely recommend them to any one needing HVAC services.

Same as previous reviews - I've had a long & excellent history with A&E, until starting about 3 months ago when they became impossible to reach!

Mike is amazing! He is thorough (came out 2x to make sure he could get the work done). They were so quick and efficient! He got us a new AC and heater that works beautifully and is easy to use! Thank you so so much for getting us in! Wouldn’t go with anyone else!

This company seems to have gone out of business, perhaps. I have left four messages over three days during business hours and received no response. The phone goes to an automated message line. I will happily remove this review if this proves not to be the case.

I have worked with A&E for a number of years and Tim provided excellent service. However, I've not been able to reach them for 2 weeks to schedule our winter servicing, and have decided, unfortunately to end our contract.

Great service & timely

Professional and courteous outstanding service

AI picture; why not provide a photo of your actual work?

Unwilling to help unless buying a new unit. Sad when you can’t pay someone to do what they are licensed to do.

Very helpful folks, good prices on their sheet steel! Have helped me out in a jam several times.

Service A+, Prices Very fair, attitude excellent ... a company that goes above and beyond and stands behind what they do ... Amazing!

Called and repairs were completed the next day at a fair price. Very pleasant and efficient men. Thanks so much.

They are always great to work with and fast with sending out a technician to look and help with any heating and air issues.

They came out to the within 1 hr of my call about no AC. Found the problem and fixed it fast! Great service.

They always get to me quickly and take care of my HVAC problems. Excellent service.

A friendly gentleman quickly and effectively replaced a broken part in our AC system on a very hot day. The staff person on the phone was professional and had him dispatched when promised. Thank you.

They have done work for me over the years and have always been outstanding. This last time, they were fully booked, but managed to accommodated me because I had no air and was working from home. They had me up and running in no time. I highly recommend these folks.