HVAC reviews in Durham, North Carolina

Buy Mitsubushi's from Brady!

Parts I need to keep my business moving foward

Great place for contractors to get their ac parts

Some of the best prices on HVAC equipment and supplies in Durham

Awesome guys to work with. Always have parts and supplies I need.

Knowledgeable staff, easy to order parts. Easy location. Will continue to use them for my HVAC needs.

Pricilla made sure I was comfortable and well taken care of. I didn’t like the price but the accommodations and friendly atmosphere was outstanding. Not to mention a wonderful and breakfast and staff. I Definitely recommend this hotel to everyone.

The owner was super helpful and answered all of our questions

Great customer service. Liz with Baker helped find the proper parts we needed for our unit and had them ready for us at the counter when we arrived. It is an easy entrance off the main road to their business. Handicap parking is available in front. We will use them again when we need any parts for our unit.

Had to have some work redone and let me say that Shawn & Andrew were so wonderful. They were very professional, courteous and, hard workers. The stayed dedicated to resolving the issue until it was correct. Need more employees like these two.

With the decline of people entering the skilled trades, it was so nice to have an intelligent and courteous technician and student intern work on a long list of electrical items from a recent home inspection. The tech easily corrected all the issues. It was encouraging to see the tech passing along his knowledge and experience to the student intern. There is still hope for good quality service and you are leading the way. Thank you Bryant-Durham.

I called them to get the estimate for getting the electrical work done at my house. The office staff was very courteous and helpful. Chris Wolfe, the Senior Electrician came over to look at the issues we had. He came on time and was very professional . He spent time explaining the issues we had. I recommend this company highly.

Recently scheduled BD to correct problems caught on a county inspection report with a system Bryant Durham installed. Bryant Durham canceled the appointment minutes before service repairman was to arrive. Repairman showed for appointment next day without materials to complete the job WITH A DETAILED county inspection report. Terrible customer service. I wasted two afternoons waiting for them to do their job and still don't have a completed job.

I signed up for Schedule Maintenance on a newer home. Their technician Rich came out and did a thorough inspection and identified & fixed possible trouble spots and offered ways to improve efficiency. He also shared the knowledge to increase my awareness of the systems. If Rich is an indication of their overall service level, then I give them the highest rating and would recommend them to anyone. Great work!

VERY DISAPPOINTED! I called to get someone to come out to service a generator for me. Winter is coming and I wanted to be ready. The receptionist was very helpful in getting an appointment scheduled for me on October 5th. She said they'd be by between 10am and 2pm. At around 1:30, it was getting close to the time I'd need to go pick up my son from school so I gave them a call. It turns out that Bryant-Durham had rescheduled my visit to the following Wednesday and nobody bothered to call me and let me know. That was extremely frustrating because I'd made arrangements to be home during the time they'd promised to come and Wednesdays I cannot be home due to my job. The receptionist was kind enough to reschedule my visit to October 16, again between 10-2. Once again, no one showed up. I called Bryant-Durham at around 2:15 to inquire of the appointment. The same receptionist said she'd get in contact with the technician and call me right back. When I didn't hear back from her by 3:30 I decided to give them a call (again). This time I got a (different) very nice lady who said that they'd closed at 2:30 and she was there just to man the emergency line. She could tell me nothing about the schedule or offer any information regarding my service visit (absolutely no fault of hers). To know I have wasted TWO days waiting for someone to come by is beyond infuriating and not at all what I've come to expect from this company. We have had numerous dealings with them over the years, both home and business and have always been very happy. I understand that things come up and that some things cannot be helped but to treat customers this way is, in my opinion, unacceptable. We will no longer be doing any business with this company. I don't have that kind of time to waste and they, obviously, don't need the business.

Recently I had Bryant Electric to install two new outside lighting fixtures in the front of my home. The technician did a terrible job installing the lights and they do not work properly. I contacted Bryant Electric and they will not return my calls. They took my money and refuse to correct the situation. Would not recommend Bryant Electric to anyone.

Demetrius was the project lead for our electrical upgrade for all of the two-prong, non-grounded outlets in our house. He came the day before the project was scheduled to begin to be sure he'd have all the materials he needed ready by the next day and also plan out the order of steps. We had other requests as well: installation of exterior outlets, re-connection of a motion sensor light, re-installation of a bathroom light, and few other odd things.

Demetrius took care of the request list and more -- he went above and beyond on multiple things and caught a few hazardous situations we had never known about.

I think the work took a total of five days over a two-week period (holiday timing) and Demetrius/D'Wayne took care of manageable chunks of work each day that never left us without power/AC, etc. by the time they left.

Good people, reasonable price for the scope of work, and done in a timely fashion. Would definitely hire them for work in the future, but I don't think we'll have to! :)

Eric was very helpful in determining the issues with the A/C. He was professional and courteous, and completed the work in a timely fashion. Would recommend using their company when in need to ensure you're getting the best service from those who care about how the work gets done. We certainly appreciate the effort Eric made in remedying the issues we had.

I cannot say enough good things about Bryant Durham. I called them in after another vendor left my house in shambles. From the time of my first phone call, every person I have worked with has been great. I have used both the electrical and hvac divisions. The entire staff has exceptional customer service. They are always timely, and the technicians have and gone above and beyond to what I asked, and better than I hoped for, from start to finish.

It's easy to get taken advantage of. Or (what happened to me) you can unknowingly have work done by people who are either ignorant or don't care about doing a good job - then you are left with the bill and consequences. If you want an electrical or hvac company whose work you will never have to worry about, Bryant Durham is the one to call.

I went to Bryant-Durham's webpage to fill out a request for someone to come to my home to see about my electrical problem. Within a couple of hours I received a call asking when I wanted someone to come out. The day of the service, Mr. Trey Osbourne came to my house ahead of time (that rarely happens with house calls these days). . I told him the problem, and he went right to it and diagnosed the problem within a minutes time. Mr. Osbourne resolved the situation in about 15 to 20 minutes tops. In addition to his good work, he showed excellent customer service skills, which is hard to come by nowadays. If I have anymore electrical problems in my home, I will definitely connect with Bryant-Durham Services again. The professionalism, customer service and good work was much appreciated!

Mr. Demetrius Allen provided exceptional service today to restore electricity to my home and troubleshoot doorbell problems-- He is honest, trustworthy, efficient, personable, and knowledgeable. He went out of his way to listen and advise me. He provided a very reasonable estimate for future work to install 3 receptacles in order to increase capacity in the kitchen and utility room.