HVAC reviews in Durham, North Carolina

Great company. Competitive pricing. Excellent customer service.

Absolutely the best people in the area to work with. Very knowledgeable, professional and thorough while still offering very reasonable prices.

I have been very pleased with the service we've received from Accu-Air, especially keeping our aging-but-still-works-well Apollo Hydro Heat System going.....

I've recommended AA to several new neighbors, knowing that most other HVAC contractors will recommend (expensive) total replacement of those systems, when periodic maintenance by qualified professionals will keep them running efficiently for a good, long while.

The a/c unit broke down recently (over a weekend to boot...) and even though it was on a Saturday, during one of the worst early heat waves ever, Accu-Air was on the scene in just a few hours, was able to procure the part my system needed and we were back up again and running, ready to face even more 100F+ that came in the days ahead.

Brilliant! Customer service is perfect, costs are reasonable, nobody gives you phony information about the condition of your current equipment, and their advice regarding improving performance or purchasing new equipment is spot-on. Bravo!

Great company and great group of employees. They installed a new AC Unit and gas furnace in our home. Very professional and thorough. Would recommend them highly to anyone!

Accu-Air spent 6 1/2 hours at my house trying to figure out why my heat did not work correctly and then the owner told me they still did not know what was wrong with it. Another HVAC company fixed it in less than an hour. I would not recommend Accu-Air based on my experience.

After speaking with a few companies, I recently had my first floor HVAC unit replaced by Accu-Air. I was thoroughly impressed with their professionalism from start to finish, especially given I had a very poor customer service experience with another local company that showed me a staged picture of leaks in the heating exchange that were dramatically worse than the leaks I had.

Larry, the owner, came out to meet me personally and took the time to explain all of our options and answered all my questions. Since Accu-Air was a certified Duke Energy partner/dealer, Larry explained the benefits of going with certain systems that were accompanied by $300 rebates from Duke Energy and tax credits.

Larry's team did an excellent job installing the unit, they were on time the day they promised they would start and completed the job within a day as expected. They were very professional while they were in my home.

The final price was very competitive and Accu-Air only works with top brands like Trane and Ruud. I would highly recommend Accu-Air to anyone in the Triangle area looking for great, honest service with very competitive pricing.

Accu-Air was recommended to me by a friend. After a little confusion it became evident of a merging of Accu-Air and Maynor with the dropping of the Accu-Air name. After a positive conversation by phone with Jessica G, I met with JJ Brigman to address my AC needs. Their price was competitive, but the reason I chose them was, even though they are now a larger company, they apparently haven't lost that " small town " personal service. Even the installers that came out spoke as though they felt fortunate to be working for this company. I think I made the right choice; Time will tell. Roy Jones

Didn't show up at the scheduled time, didn't call me, didn't answer their phone, didn't have an email address, and didn't call me back. I'm going to be scraping their stickers off my HVAC system and replacing them with someone else's.

UPDATE: Frustrated to read the response below, which is disingenuous at best. I obviously gave my phone number when I made the appointment; they just couldn't find it. I'm fine with them canceling due to weather, but failing to contact me is what's unacceptable, and I don't appreciate the implication that I'm being unreasonable. "I'm sorry you feel that way" isn't a real apology, it's passive-aggressive and unprofessional.

I messed up installing a new thermostat, and then the furnace would not work on a cold day. Any one else would have taken past the weekend to come to look at it. But hometown air came the same day that I call them. Brian was very friendly and took charge and did the fix fast and the cost was minimal. Thanks Hometowm Air!!

We are beyond satisfied with our experience with Hometown Air. From the start, our consultant was professional, thorough, and even available after hours to help us navigate our options. The installation team arrived right on schedule, demonstrating impressive technical expertise and a high level of professionalism. They conducted rigorous diagnostic tests and left our home spotless. For fair pricing and top-tier service, we highly recommend them for any residential HVAC needs.

Josh is the man

Very quick response time, everyone was very knowledgeable and helpful.

Great experience having our new system installed.

Excellent service. Technicians were efficient, knowledgeable and helpful.

These guys get high marks across the board. Good service and communication throughout. Highly recommend!

Brian was amazing, showed up within an hour when we called and on a 98 degree day! Very respectful and informative!

Great customer service! Hometown quickly offered an estimate and installed a new hvac system that was reasonably priced. I highly recommend this company!

Everyone I talked to, from the dispatcher to the technician, was very helpful and nice. Brian walked me through what they would be doing for my maintenance service and was extremely courteous and knowledgeable!

Hometown Air went above and beyond to take care of our HVAC needs. The technician was professional, on time, and explained everything clearly. The team was honest, respectful, and didn’t try to upsell anything we didn’t need. I recommend 100%

Hometown Air goes above and beyond for their customers! Brian and his crew ensure quality on every job and always strive to do what’s best for the customer. 100/10 recommend