Constraction reviews in Fayetteville, North Carolina

Tamika, Ty, Donel, Deon, Jessica, Express, Anna, Blue Crab, and Jackson did a fantastic job. From explaining the process to keeping us updated they were spot on. They were courteous and handled our belongings with great care.

Deon Watson and Raquan Dockery demonstrated a high level of professionalism and provided excellent customer service. The work was completed efficiently, and the cleanup was thorough.

Jessica was amazing and she went above and beyond call of duty to make me feel comfortable and to get the job done! I felt she was very qualified and responsive even when I was upset!

Had a waste water leak from an old pipe under my home. Great team effort from site inspection, expedited scheduling then clean up. Jackson, slim and the rest of the team were great at communicating the plan then efficiently completing the task.

Jackson came to our home on Wednesday, October 8th 2025 to work on the major leak, mold and other issues in our bathroom area. He also had Ghost and Slim assisting with the work at hand and they were absolutely incredible. Extremely friendly, knowledgeable of the situation at hand, answered all questions and concerns thoroughly and was all around AMAZING!!! If I could give MORE than 5 stars, I ABSOLUTELY WOULD!!! BEST service I've had in all 42 years of my living and today is actually my birthday so Jackson made a very bad situation in my home nothing short of a pleasant experience through and through. I Look forward to business with him in the future because there is no one better and I stand by that and this review!!!

Jackson, Jess, Shorty and Slim were fantastic. They arrived when they said they would, explained everything they were going to do and didn’t leave until the job was completed. Great crew!

Deon Watson & Rayquan Dockery helped me out today. Came In and got right to work! It was very quick too. And I appreciated them giving me some expectation management with their workload/time

I’m in on base housing and recently had to get all my ducts and vents cleaned. The whole situation had been stressful, but Jackson and Shorty completely turned it around. They took the time to break everything down the problem, the process, and the solution in a way that was clear and reassuring. Their professionalism, attention to detail, and personable attitude made the entire experience smooth, and the final result was outstanding. Highly recommend these guys.

I was very pleased with JACKSON HEWIT & SLIMS SERVICE THEY WERE VERY COURTIOUS & RESPECTFUL WITH ME THEY EXPLAINED TO ME EVERY STEP AS WAT THE PROSEDURE THAT THEY WERE PROFORMING & WHY IT NEEDED 2 B DONE I WOULD HIGHLY RECOMEND THEIR SERVICES 2 FRIENDS & FAMILY!! PS / KEEP UP THE GOOD WORK JACKSON & SLIM

Our house caught on fire and Servpro was recommended by our insurance. They were friendly but the work was very expensive and so subpar at best. Still trash left along with cigarette butts on our lawn. Then the bid to fix our place was so inflated it would be cheaper to buy a new house elsewhere. We are very disappointed. Not a business I would ever recommend or use again.

Amazing service. Jackson, Deon and Aaron were great guys. They allowed me to asked question and they explained it great details. They were professional, efficient, and communicated clearly throughout the process today. They were very polite and respectful men. I would refer these guys in a heart beat.

Jackson and Jess and their crew were absolutely amazing! They were kind, knowledgeable, worked diligently and were very friendly! If you are looking for a great experience, I recommend Jackson and Jess 10/10!

My experience with SERVPRO was truly outstanding. Jackson and Slim were exceptional. They walked us through what they were doing step by step, answering all our questions with patience. They arrived precisely at the time they gave us and worked incredibly efficiently. They took a frustrating situation and made it completely seamless.
I highly recommend SERVPRO to anyone seeking a reliable, professional, and stress-free experience. Especially if you have the opportunity to work with these two gentlemen, they truly went above and beyond our expectations!

Service: Duct cleaning/deodorizing

I would like to express my sincere appreciation for Tamika Robinson. After the flood in Menomonee Falls, Wisconsin, Tamika inspected our home with exceptional professionalism and care. Her knowledge and thorough approach provided clarity during a very difficult time.
Tamika demonstrated:
• Efficiency in completing the inspection promptly
• Attention to detail in her assessment
• Compassion that made a challenging experience much easier
Her professionalism and empathy truly set her apart. Anyone would be fortunate to have Tamika on their team. We are deeply grateful for her support and expertise.
Thank you, Tamika!

Jackson Hewitt & Shorty from SERVPRO of Fayetteville were absolutely outstanding. From start to finish, they were extremely professional, punctual, and knowledgeable. Their work ethic was impressive and they were thorough, efficient, and paid close attention to every detail. What really stood out was how friendly and respectful they were while working in my home. You can tell they truly care about doing the job right. I couldn’t be happier with the results and would highly recommend Shorty, Jackson Hewitt, and Servpro Fayetteville to anyone needing restoration services.

Five stars without hesitation. Deon and DaQuan were phenomenal while working to mitigate damage from a major water leak in my home. They were incredibly responsive and flexible! They also explained the process clearly, and I felt very comfortable trusting them throughout the demolition and drying work. My husband and I were also so impressed by how well they had contained the mess from ripping out drywall, and they swept and vacuumed every day to ensure my house stayed as clean as possible. HIGHLY recommend these guys!

Jessica and the team got out here within two hours to begin drying out a mini flood in our house on a Sunday. They worked quickly and got us taken care of. Everyone was so polite and easy to work with. Jessica directed me to insurance and we knocked out all the paperwork. Highly recommend them.

Jackson and Slim did an absolutely amazing job today. They were both very efficient and very understanding about my 2 year old granddaughter who is afraid of strangers and loud noises. They did a fantastic job and the house smells much better now. Thanks to both of them!!!!

Get ready for a long post. I am in the process of selling my home and with every sale there is a home inspection. With the home inspection came a report of mold being picked up in one single room of my home with no indication of water damage/mold growing in the room. I hired SERVPRO to investigate where the mold was coming from. Their team came out and confirmed basically what the previous inspector identified “no visible signs of water damage or mold in the room”. I sent over the mold readings from the first company to assist with their investigation. SERVPRO sent me over their findings that nothing was found with the recommended protocol to seal off, spray the room with chemicals and to run HEPA systems at a cost of ~$2600 after 4 days of calling to request for their final report (each day I was told I would have it by end of day). This didn’t sit right with me. I requested for them to identify where the mold was coming from. So I hired a second company to do the same exact thing. In which they were able to identify that the HVAC was kinked/improperly connected over the room with condensation building in rafters above room in question which was sucking contaminated air into the room. If I would have went through with the recommended protocol by this company the issue would have never been resolved and ~$2600 would have been waisted. The company I ended up going with charged me half the price to do triple the work of SERVPRO with the same exact protocol for the contaminated area, HVAC fix and cleaning. At the end of the day SERVPRO didn’t put in the effort to do the job they were hired for and wanted to charge me for their best guess.

Ryan and his co-workers put down new vapor barrier for our crawlspace.
They are very efficient, on time; clean everyday; they did a great job ! Our crawl space looks wonderful afterward!
Their estimate is fair; Ryan always answer phone and easy to communicate! They provided afterward photos to make sure everything is done properly! I would definitely recommend Ryan and his company for any crawlspace related jobs!!
Lila S

I most definitely recommend Ryan Strickland of 911 Restoration of Fayetteville as the ONLY company to use for your water damage, mold removal and reconstruction. As a home owner having extensive interior water and mold damage, Ryan provided me the best of Professional, Honesty, Trustworthy, Real and NOT inflated costs to make my home new again. He was always available to consult with me, answer my hundreds of questions, helped me understand the scope of the repairs, what was involved and upfront with all costs. There were NO surprises. 24/7 Ryan was always available to talk and meet with me....no middle persons. The care and end result of the quality of 911's work is exceptional. Ryan listened to all my concerns, taking serious everything 'little' thing I said and needed. Ryan treats you with respect and has the same regard for home as he does is own. Ryan Strickland, the only one.......