HVAC reviews in Garner, North Carolina
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I recently had True Service Corporation install a new HVAC system, and I couldn’t be happier with the results! I’d highly recommend them to anyone in need of HVAC services, and if you can, ask for Riggs! He was awesome!
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Called 1st thing in the morning and two Excellent technicians came out the same day. They were honest and did great work!!!
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have been using them for years, and the quality has not gone down. I know about how long it takes for the service. I listened from around the corner to how they took their time to thoroughly explain things to the trainee and not rush to get to the next job which is why they were at my house longer than usual. Im glad they dont rush the training so the trainee has time to learn. They had a recommendation, explained why, told me I could wait and did not pressure me to act. Reasonable price for service. Have recommended to a number of friends over the years who have ended up using them.
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Matt and the guys came through again. Thank you. Quick service and fair price
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Easy process to set the appointment for the following morning. Service tech texted me 30 minutes ahead of scheduled time and spent time explaining the issue occurring with my heat pump and resolved the issue quickly. Highly recommend!
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Lucas and Connor were very efficient, professional and polite. They did a thorough inspection/ service of my HVAC system. Very pleased with your service.
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Matt and his crew are hands down the best! Very responsive, catering to your needs and not just wanting to make a buck . They’re fixing a clean burn unit in my shop . Will definitely keep them on speed dial for any HVAC needs
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We’ve been using True Service since we purchased our home as they came recommended by our real estate agent. They helped get a full life out our 25+ year old furnace/AC, replaced the old unit with a new heat pump when the old one eventually bit the dust, and installed a mini split in our new addition. We’re very happy with the new equipment and have had no issues! Matt and his team are very professional and great to work with! I highly recommend them!
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We were experiencing an unusual operation with our HVAC system. Luke came out and did a very thorough job of diagnosing the system. He was very patient explaining what he found and worked together to develop a path forward. All seems to be working fine now.
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Our heater stopped working on one of the coldest days of the year. I was told they were busy, but they still managed to make it to our house in under three hours. Turned out to be a minor repair - frozen drainage pipe that they repaired in minutes. Only paid for the service call. Honest, efficient and effective.
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You never want your HVAC to stop running when the temps are in the teens but that’s what happened to me. True Service was one of four estimates and True service did a wonderful job. From estimate to installation was four days and they made it look like the new HVAC just dropped out of the sky! They even mulched around the unit. I highly recommend True Service for your heating and air conditioning needs.
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Use this company! I called, they came out same day, addressed my repairs quickly, communicated throughout the whole process and they did it for less $ than the other quotes I got. Will definitely use them again!
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Amazing honest and reliable company. Quick response time, super friendly and knowledgeable technicians. They have great prices compared to any other company I have used. Highly recommended and will definitely be using them from now on for any HVAC needs.
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True Service provides me with peace of mind that my HVAC equipment is ready. I’ve used them for a small addition as well as having a service contract with them for several years. They are easy to contact and do what they say. They arrive on time and are very thorough maintaining my HVAC systems. I highly recommend them.
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Prompt reply to my call and on time. Technician was courteous and efficient. Excellent service as always. Thank you.
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Excellent service have used them for over 20 years. Thank you for your quick response and outstanding customer service.
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Prompt, courteous and efficient service! Always happy to support a local business. True Service has been taking care of my heating and cooling needs got for 8 years and hopefully will continue to do so for years to come. Give them a try!
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They are fantastic! On time and friendly! He diagnosed the issue right away and solved it within a half hour. He even offered to clean up where the attic door created some debris. Would definitely recommend!
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Matt & his crew at True Service are second to none in every aspect of the HVAC business! I got a response within the hour of my upstairs system going down. Luke showed up just 2 days later for the service call & then shared with me all my options & helped me weigh the pros & cons of fixing or replacing. Once we chose to replace, the options were laid out plainly for us to understand & helped us make the best decision for our situation. Then communication & expectations was great during the work process.
I’d recommend True Service for anyone with any HVAC issue. They rock! -
I have been using Truelove services for years. Great family business, honest, knowledgeable, prompt, and overall great customer service. Something that truly lacks in society today! Last service done, I had the pleasure of meeting their tech Luke. He was great at explaining how the system was operating and how I could make it the most efficient for my needs. He was polite, patient, personable, and a pleasure to talk to. We even realized we had similar hobbies. Definitely will never use anyone else but TRUELOVE. Always top notch.
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Very quick and professional service. Would definitely use them again. I couldn't be more pleased.