HVAC reviews in Garner, North Carolina

Jason was polite and very efficient at his job. He worked diligently to complete the maintenance in reasonable time.

Brandon did an amazing job, he was very thorough and explained what needed to be done well. Definitely will use in the future.

It’s not every day you call an HVAC company with a heating issue and get a technician to your house within an hour. Kory was super knowledgeable and helpful, and the communication and follow up by the office was outstanding.

Kory was here for HVAC maintenance. He discovered and with approval fixed a gas leak in the crawl space. I appreciate his observation and responsibility, going above and beyond.

John was very helpful and explained the process of installing whole house generator very well. He managed the installation project and didn’t hesitate to answer any questions that arose along the way.

Jason was great to work with. Helped explain the situations and issues, plus was relatively easy fixes for him. Definitely would recommend and use again.

John was extremely professional, and appeared to be quite knowledgeable, although I really have no idea about generator maintenance / service. This is the first/only service we’ve had on our Generac generator since we built and moved into the house almost 8 years ago. Fortunately it has worked every time there was a need, and even the original battery was still functioning. I asked how often batteries typically lasted (John said 3-5 years!), determined mine needed replacement, and fortunately John had one on the truck. So we replaced the battery as well. Perhaps the highest endorsement one can give is that I’d recommend him to anyone who asked for a reference on residential generator maintenance/service. Thank you!

Jonathan was great! He’s thorough, professional, friendly, and very knowledgeable. He explained and showed me what he problem was. A great experience in every respect!

This is a septic Review Brian, was in the neighborhood at my neighbors house i stopped to ask him if he thought he could do my house next, he took the time to explain to me the exact process, and he was able to get to me after he finished my neighbors. Great same-day service and turnaround. I was able to pay my credit card after he was done. Big septic made it very easy for me to get my septic tank pumped

Just want to let this company know that you have one outstanding young man working for you. We have had a lot of tech come out from different companies and this gentleman went way and beyond his job to make sure everything was good. Great job I would use this company just because of Jonathan. I hope this company realizes what a valuable asset he is. We are back working again and have air thank you Jonathan and Biggs for sending out someone to the rescue.

Biggs has serviced our hvac since we purchased home 5 years ago. Always punctual, pleasant, and knowledgeable.

Jay with Biggs was excellent to work with! He was on time, professional, kind, and courteous. He determined the source of our plumbing issue quickly, resolved the cause efficiently, taking extra care to ensure the issue was fully fixed before leaving. Definitely a stand-up guy who exudes integrity. Biggs has been a delight to use with every service provider we've experienced so far!

We had a breaker in our main electrical panel that we couldn’t get to reset. Adam came and tested the wiring for the breaker that kept tripping. He said it’s a bad breaker. He replaced the breaker super fast.

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Biggs HVAC is absolutely wonderful! Their team is always professional, friendly, and efficient. They provide great service every time and truly care about their customers. It’s refreshing to work with a company that takes pride in their work and goes above and beyond — highly recommend

This was our first time using Biggs and we are happy we did. Brian was very professional and explain everything and answered all our questions. Parts were replaced is a timely manner.

Brian did a very thorough and complete maintenance inspection of our home HVAC system and provided helpful guidance about the settings on our smart thermostats and how to extend the life of our compressors. He also worked so quietly in our house and attic that my normally high strung dogs just slept through his visit.

Great service! From booking the appointment with Chantel to Adam arriving a day early to fix our electrical issue, Biggs did an outstanding job at a very fair price. I highly recommend them.

Biggs always provides the best service for the unbeatable prices.
They have been handling my HVAC for years. I have never had a problem. They are always on time and very professional. I had them handle a plumbing problem for me this time. Same great service.

Chuck came out the day after Thanksgiving to fix a hot water leak in my bathtub. He arrived at the time I was given and was courteous, explained why it was leaking , and fixed the issue in a timely manner. He also took the time to explain what I should expect in the future with the knobs that I have. He is very knowledgeable.I highly recommend Chuck with Biggs HVAC plumbing.

Jason did a great job in reviewing issues from a home inspection report. He was patient and efficient. Very knowledgeable and thorough. I would use again.

Brian M was fast, professional, and explained the issues in a clear manner (even a dummy like me could understand!). I also really appreciated that he didn't try and upsell unneeded parts/warranties/etc. There is no faster way to lose my business than to engage in these practices, conversely I will gladly support a company that is respectful of its clients. Thanks again Brian!