Reviews of local pros in Huntersville, North Carolina

Jeff was absolutely amazing, to say the least. He was incredibly efficient, patient, and an overall fantastic help. We highly recommend him to anyone we know and would rate him a solid 10 stars if we could. He truly was a blessing to us. Thanks Jeff!

I had a great experience with Van! He was on time, knowledgeable and very thorough with figuring out our water leak issue! He went above and beyond to show me where the leak was, what I should be doing, asking if I had any questions and ensuring the task was going to be resolved ASAP. Thank you so much VAN for making this easy on me in understanding and helping!

Plumber, Van Chawnghlut, responded to my call for help in clearing my clogged kitchen sink. He was so nice! Very professional. He took pains to not make a mess by laying a tarp down. He also took the time to explain why the clog happened, how I should clean the drain monthly, etc. He answered all my questions. I highly recommend Van! If I have plumbing issues in the future, I will request Van be the plumber Roto Rooter sends out. And btw, kudos to Roto Rooter for quick response time!
Sincerely,
LMW

I chose Roto-Rooter again based on previous experience and am so glad I did. Reyes Perez came out to clear the drain in my kitchen and I am completely satisfied. He was prompt, extremely polite, efficient, and just overall very personable and friendly. I was very comfortable having him in my home and he explained the procedure and answered all of my questions. Awesome service.

Van was very professional. He did an excellent job and and I really appreciate that if I have any more plumbing troubles, I will be calling Van Back from Roto router I went through angie.com. I’m glad I did. He was very personable and professional. Also, he was a very nice guy. Y’all only ask for five stars I give Van 10 stars.

Mr. Van responded to a request my church put in for some plumbing services. We had men's bathroom that was completely out of use as well as an additional urinal. Mr. Van provide us with a quote for the repair which we found to be reasonable. He was able to repair the toilet and 2 urinals within an hour getting us back up and running before we had church service. He was extremely knowledgeable and provided me with the explanation of the issue and how he repaired it. He was very kind and gracious to us and we highly recommend him. He is who we will request in the future for our plumbing needs. One of the best experiences I have had with a vendor for our church!

Solid work. Efficient and affordable!

Outstanding service from Drew and the crew… Highly recommended!

Great job from a crew of quality professionals. They did the entire job quickly and timely. I appreciated the honest answers and real solutions.

Best Havc company around good honest workers and company I would recommend them to anyone and everyone will not use anyone eles

Drew and the guys came in and did what they needed to do. Quality service from start to finish. Great work guys!

They are very swift at arriving to your home, they do good quality work, I would recommend this company to everyone.

Great company with great service, affordable reliable and knowledgeable very happy i decided to let Hornets heating and cooling to service my unit

Whenever I have an issue, they are able to fix it quickly. I just bought an old house that had really gross ducts, and they came out and replaced it within a couple of days.

These guys are fantastic. Pricing is very reasonable and service is prompt. Make Hornet's your first call and it will be the only call you have to make.

I know for a fact they don’t know what they’re doing they done changed out my friends unit went back 5 to 6 times and changed the out door unit not even 4 months old and I found out Drew the owner of the company is not licensed hvac contractor I have talked to the better business bureau they are looking into they will be a law suite don’t hire them at all there not a LLC that’s a lie

The install on my HVAC was pretty good. I was very impressed with the job and learn more about the company in the process. So keep it up!

Drew and his team were very quick in reaching back out to me and coming over to inspect the system. They are definitely some of the best in the area and are very fair with pricing. Would definitely recommend to anyone in need of maintenance or repairs on their systems.

Drew came over super quick to help us verify the problem with our AC and provide us with an estimate well under what we anticipated. He also got our AC fixed and running much quicker than we anticipated. Excellent service!

I called them out because my unit was leaking water from the ceiling. When they came out they found the problem then also told me I was low on freon. Although there wasn't ever a issue with the unit cooling. A few hours later we noticed that it wasn't cooling anymore. Called them back and they sent someone out the next day. The tech never even let us know that they had came. We got a message simply saying that the issue was fixed. Then through the night the same problem happened again. Called them back. They came back after the weekend. Now the guy tell me it's a old unit and my compressor is bad. I said ok. But questioned why and what happened on the 1st returned call. He said that the technician replaced a pin where you connect the gages to read the freon. He said it broke when they were out there the 1st day and it was leaking. Which know one told me. They never said we will be back tomorrow. Cut the unit off until then. Nothing. Just took my money in full. So when he came back he went right to the problem that he created. Added more freon which I don't think I ever needed from the beginning because that was never the issue as far as cooling. But since he created a leak now I definitely needed it. Replaced the pin and left. The system worked for a few hours then went out. From talking to alot of people. Freon has oils in it that lubricants the system. He originally told me the system (which is old was short a pound of freon) maybe it was maybe it wasn't. I've owned the house going on 3 years. This was my 1st issue.
After his second return when he said the compressor was bad and he finally told me what was done when they came back out. He said they replaced the pin and added 4 pounds of freon. So in 3 years it's short a pound. In less than 24 hours your small leak as he called it leaked almost all of the freon out. Just imagine your old or new car running a quart low on oil verses 4 quarts low on oil. He never provided me with any readings from the beginning. High voltage low voltages bad ,wiring funny noises anything. That's not until his 3rd time coming back. Then now it's old , you have this wrong and that wrong with the unit. I will be taking him to court. This is the beginning. Letting everyone know my experience. Hopefully this is a isolated event with him. Either way I can't and shouldn't have to lose money behind poor communication and neglectian work from his technicians

I have known Drew for some time and used to use him regularly until my past experience. I had an HVAC system that was updated with the addition that was built on my house.

The current HVAC worked great, no issues. Drew tried to sell me a gently used "updated" unit only to find out it was insufficient and to small for my house. When Drew reinstalled my old unit he could not get it to work properly. After looking it over he stated "There is nothing I can do I do not know what's wrong with it" and then left. Mind you it was working FINE before he removed it.

Also, on the new addition, the work on the new ducts, that Drew had Josh Hurlocker, (Josh's Heating and Cooling) install, was never completed after full payment was made. I had to hire Freeze HVAC of Mooresville to come and complete the job.

I paid, TWICE, and both jobs were incomplete and I was left with an HVAC system that does not work properly.