Reviews of local pros in Huntersville, North Carolina

4.7 based on 1503 reviews Back to the listing
    1

    You may want to have a word with your 'mechanic' that was working (driving) on highway 29 n in Concord today around 3:40 p.m. When I gave my left signal to merge to the right lane, there was plenty of room. I had already committed to merging as he accelerated at a maniacal speed especially carrying what appeared to be an expensive piece of equipment in the back of the truck with the tail gate down. I didn't notice straps or not. Before the moment of his rage, I did not pay attention to him. I assumed he would be driving slowly and safely as he was transporting cargo. I was wrong as he was not driving neither safe nor at a reasonable speed. He proceeded to blow his horn to start some mess. I obliged him by throwing up an open hand (not the finger) as if to say "what?" Because my move was safe and I then immediately merge right into the right turn lane after not to be in his way (he did not know that of course and I had to stop at the yield as I'm not going to run from anyone not posing a serious danger and I'm not going to drive foolishly.) He proceeded to give me the hate stare and I'm pretty sure some type of hand gesture maybe meaning to meet him somewhere...I ain't got the time and over what? Because your employee is a poor driver with a even poorer temper. I understand. I get angry too, but while working it's a different standard. He may be a great guy and hard worker. Maybe he had a bad day. I don't want him in trouble...that's childish. On the other hand, I do not appreciate someone endangering me, my property or my loved ones (I was alone, thankfully). I'd also want to be made aware if someone other than myself might cost me alot of money due to a mistake or just a poor decision. Seriously, I'm not a dick. But man's needs to calm his ass down to put it simply. That's all. Don't believe me? Check your dash cam footage.

    PS. I'll delete this review in a day or so. I know nothing if your business. Maybe you do great work. Maybe the guy is awesome. I'm far from perfect...but regardless it needed to be checked. I could have had a bad day too. Could have been someone slightly more off then myself. People need to chill out and be respectful. I meant no disrespect to the man. There was plenty room and time for what I needed to do. And who accelerates at breakneck speed (or brakes for that matter) with cargo hanging out the ass? It made sense.

    5

    Very impressive service, Honest company that won't rip you off.

    5

    Honest, reliable and very professional! We will 100% use them again if needed!

    5

    Was available for same day emergency, was professional, did an excellent job. Thank you again.

    5

    Best Customer Service I’ve received in a very long time. Phillip knew exactly what was wrong and addressed the issue. Highly recommend! Very professional!

    5

    They came and cleaned our systems and find out there was a loose wire and fixed it on the spot.
    Great work

    1

    Horrible communication, after calling them twice to see if they were going to send me a quote they keep saying they would be in touch and nothing. Finally called and told them to forget it. Just call and keep me up to date that you are trying to get more information. Simple phone call. Customer Service these days is out the window.

    5

    Had a problem during the cold snap with the heat pump. Philip was very responsive and fixed the issue in no time! Thanks again!!

    5

    Phillip was quick to respond to HVAC issue. Gave quick diagnosis and solution. Highly recommend

    5

    Great customer care and was able to get an appointment soon with one of their team members! We have cool air for this coming summer!!! Thank you Phillip!

    5

    1st time using them and they were wonderful. On time, knowledgeable, thorough, honest and communicated well. Would use them again for sure.

    5

    Thermostat failed to function & I needed someone quickly. Once I called for service he was at my house within very little time and made the rept

    5

    Air Crafters have helped me make my home more comfortable and safe. Thank you for coming to my rescue. A+ every time. Will use again.

    5

    Phil was a huge help to us in troubleshooting our AC over the phone on a very warm evening after we had a brownout. Thank you!!

    5

    I want thank Air Crafters for their wonderful service. It was a last minute call and they came out and fixed my air conditioner
    I would recommend your services to others

    5

    Tech came out quickly, assessed the problem, was very open and honest, left his contact info and all problems were resolved. I would definitely use this company again.

    5

    absolutely wonderful! same day timely service, polite & courteous of my home, answered all my silly first time home owner questions. thank you thank you!! will definitely call them again!

    5

    The techs arrived right on time, identified a simple solution and had our unit working again in under an hour. Very happy with their service

    5

    Philip and Brian were honest, efficient, and responsive. Their explanation of the repairs were easy to understand and the work was fairly priced. I highly recommend them!

    5

    These guys were excellent. Phillip gave me three tiers of quotes for me to chose from and xplained everything until I felt I understood. They squeezed me in despite the thunderstorm to get my house ready for a wedding.
    Kudos to Larry and Matt for working hard. They were so quiet that sometimes I forgot they were there. Of course, once in a while they had to bang on something or run up and down the stairs. But they seemed very conscientious and we're personable the whole time.

    5

    I called Air Crafters at 4pm with a HVAC issue and they sent a technician to me the same day. Excellent service! They are now my go-to!