Plumbing reviews in Raleigh, North Carolina

Aidan was completely professional, knowledgeable and was able to identify the issue right away. He was able to get the job done, cleaned up and was able to explain all the changes. Great work!!

I can highly recommend Optimal Plumbing Solutions! They were professional during the entire process. They provided quality service and were punctual for both the estimate and repair. We had a lot to fix, and it was an overall good value. They offer a discount for multiple projects on the same ticket, this discount helped a ton!

In early March, they fixed multiple issues that we had going on in our house. In 2012, my husband and I moved back into his childhood home. The whole time our guest bathroom has not had a working shower, but we knew from other plumbing visits that to fix it would require cutting through drywall from another room and be a big project. Plus we had to fill a bucket with the cold water of the tub to flush the toilet, we have had two other plumbers visit over the years to fix this issue with no luck.

We finally decided to fix the hot water in our guest bathroom and other plumbing issues that my dad recommended that have happened over the years. We are expecting our first child in July and the out of town new grandparents were planning (before the pandemic) to stay with us to help out. We know we need our guest bathroom that is close to the nursery to be up and running.

Optimal Plumbing Solutions repaired the clean out in the front yard, replaced two outside hose bibs, replaced the shut off valve and supply line at the toilet, installed a shower/tub valve, and replaced shower arm with drywall cutout. Basically they fixed all the plumbing issues we have been procrastinating on fixing.

They did a fantastic job! Our pipes are safer and less likely to burst with the clean out repaired and the hose bibs replaced. Our guest bathroom now has a working shower and toilet again!

Note: I did not take photos of the outside issues, but here are some before and afters of the guest bathroom: new shower, old shower, new tub, and old tub.

Aaron was super helpful and knocked the job out quickly. I will definitely call Optimal Plumbing back in the future.

Aiden was a very nice young man. Efficient and did a good job. Was on time and did everything he said he would.

A special shout out to woman who assisted me at 10p the night before. I had called around to several locations and got the same AI bot chat, but OPS called me back within minutes. She understood my concerns and helped me in locating all the proper shut off valves. Then set up to have someone come out first thing in the morning.

Aaron was great. He was patient when I had questions. He was efficient and replaced the water heater and regulator.

Aiden was superb. Hands down great experience, located issue with my water heater. Was very knowledgeable and provided options for me to resolve the issue.

Prompt appointment- next day after calling. Technician was ontime and very professional. I had options presented very clearly. Work was done and I am pleased. Will be scheduling more.

Aiden and Landon were professional, diligent, and polite. They listened to my problem, promptly conducted some testing, and after a camera shoot...located the issue. Swiftly got it resolved and our draining system is now clean. Finding construction debris in a new home is always a fun experience. Thank you Aiden and Landon for taking care of it for us.

Very professional right from the start when scheduling. I received a text when the technician was on the way. Aaron showed up and we went over with him what we needed. He provided us a quote. We ask for an adjustment to the repair we needed to help lower the cost. Aaron didn’t hesitate at all. We agreed and he completed the job. Very nice, neat looking work. Aaron was awesome!!

Aaron and his assistant were great! I was having an issue with my toilet and they took the time to explain how all the mechanisms worked and went over different options for me and the cost before I committed to anything. They were in and out within an hour! They even recommended a restoration specialist for me to call to make sure everything is good in my house and there’s no water damage. I would recommend them to anybody! I didn’t have to wait days for somebody to come out. I called To make an appointment yesterday and they were here by 9 AM the next morning. They seem to be trustworthy and they were friendly. I would definitely use them again if I had any other type of plumbing issues!

Aidan and Landon did an absolutely fantastic job; they were respectful, thorough, and obviously take pride in the quality of their work.

Awesome company! Very friendly on the phone. Quick service and on time. Very honest with their assessment and did the job right. Will use again (but hopefully I don’t have to!)

Aidan was very professional - diagnosed my problem quickly, fixed it and also gave me awareness to a potential issue in the near future along with a reasonable quote. I would definitely use them again.

I've been having a multi part kitchen renovation done and today Aaron came to disconnect my sink and gas stove before my new kitchen was installed. He was quick, very helpful, and friendly!

As I told him, Aidan‘s youth is deceiving. Not only did he do an amazing job but he was fast, polite, and thorough. Highly recommend.

Aaron and his trainee were great. They were considerate of noise and knocking since we work from home and were very thorough.

We couldn’t be happier with the service we received at our office! Adam was friendly, knowledgeable, and explained everything clearly. He fixed the issue quickly and left the area spotless. I’ll definitely call them again for any future plumbing needs!!

Aaron was great. There was a complication that was handled quickly and efficiently by him and his manager. Highly recommend this company that stands by their work and treats the customer right!

Aidan did a great job of assessing the items identified on our home inspection report and making recommendations on how to best address/repair the issues. Very impressed with his knowledge, timeliness, and plan for service. Highly recommend!

Aiden did a fabulous job. He quickly established a solution and remedied the problem. Was courteous and efficient. Very knowledgeable about his trade. Definitely a first-string member of your team.

I called on Saturday night with a leaking garbage disposal. They said they would be here Monday morning between 8 and 11 and text before arriving. About 8:10 I got a text with the technicians name and his picture. He was here in 20 minutes and 100% completed in 2 hours (he had to go back to the office to get the correct disposal). Great job! He even put down a door mat at my home entrance and put on shoe covers.
I know who to call for my next plumbing need.