Plumbing reviews in Raleigh, North Carolina

Fast and easy! These guys came out next day, found and fix the leak at my rental! I was out of town but they had did phone calls and photos to keep me updated on the repair as they worked. Will be using them again for sure!

Aidan was friendly, professional, and very courteous. He explained everything clearly and completed the water heater installation quickly. Great service!

We had a great experience with their kind customer service and excellent and skilled technician. We did kitchen plumbing repair including the garbage disposal replacement and kitchen faucet repair. Highly recommend!

Aiden and his partner were excellent. They worked very hard to solve our outside water leak problem. They were professional, knowledgeable, and friendly. We are extremely pleased with the prompt service we obtained from Optimal Plumbing Solutions. Thank you!

We had a tankless hot water heater put in! Our experience has been top notch!!! We worked with Aaron, Aidan and Landon. These service technicians were all friendly, knowledgeable and respectful. We now have enough hot water for everyone in the family. Thank you Optimal Plumbing for a job well done!

Aaron was great and very professional. He explained everything needed and made sure we understood everything. Before leaving he ensured things were working as they should and made sure nothing else was needed.

Optimal Plumbing was a a great choice from start to finish! I had 3 plumbing issues going on, and Aiden was able diagnose and then give me options to fix them! Very efficient, polite, and professional! Thank you!

Aiden was great! He was able to fix multiple issues, including installing a new water heater, quickly. He was able to answer all of my questions and gave clear explanations. I would definitely recommend his work.

Aidan represented the company with professionalism, honesty and knowledge of the work. Aidan came in did the job professionally and cleaned up after himself. He answered questions politely and knowledgeable. Will use them again when needed. This is twice they came out for me and both times the person here represented the company great and again will call them again for work needed to be done.

Aiden came out to our business to look at some issues with our water pressure. Was super professional and kind. Showed me what the problem was and explained everything in a way that I could understand. Very professional and helpful! I would highly recommend for business or personal properties.

We had our tankless (on-demand) water heater flushed and serviced.. The technician was thorough, took the time to explain what he was doing, and clearly knew his stuff. He didn’t rush, answered our questions, and made sure everything was cleaned properly. The whole experience felt professional and straightforward. I would absolutely use this company again and recommend them for tankless water heater maintenance.

The office and the technician Aaron were professional, informative and friendly. Aaron was thorough. Our old tankless was damaged due to weather. Optimal came the same day. They bypassed so we could have water to flush toilets, wash hands and cook. They had the new unit installed the next morning. Aaron showed us the new unit and explained everything. I received email invoice with pictures of old and new unit as soon as he finished.

Aidan and his Associate (forgot to get his name) both were very professional and thorough. They found the "problem" quickly and I was able to speak to City Of Raleigh Water regarding City Of Raleigh mistake and they have credited our bill for the cost of having Optimal Plumbing solutions come out. If it was not for Aidan and his Co worker, I would have assumed the issue was on our end but their thoroughness and professional detailed explanation helped and I would recommend them, and also use them again when I do actually have a real plumbing problem. I thank them wholeheartedly for how professional they were.

Aiden was extremely professional and communicated as he was going which was very helpful considering I had no idea what he was talking about. He also seemed to be really on top of training the guy that was with him. I could tell he felt it was really important to do everything right and not to skimp on any steps. Both guys very very polite and willing to answer any questions I had about future projects, ensuring that we will be booking them in the future as we continue with the renovations of our new home.

Aidan and his team were absolutely outstanding. On time, courteous and performed an exemplary job. We have an old house with the original spigots from 1976 and they were leaking. They were concreted into the brick and needed to be replaced. Needless to say they confronted the job with precision and were thorough in testing to make sure everything was running smoothly. We absolutely would not recommend another plumber!

Friendly, easy to deal with. Replaced my leaky angle-stops and replaced my sink faucet set. Very happy with service. Will use again.

Great organization. TCR Has serviced my home several times now. They are always on time and deliver quality service. I will certainly be calling Terry and his crew again next time a plumbing issue arises.

Brett Carter of TCR Rooter & Plumbing had excellent customer service, was quick to assess issues, and had expertise in handling repairs.

Best plumber I have worked with! TCR was responsive and easy to communicate with and went above and beyond to fix my plumbing issue on a Saturday. Their fees were also fair and reasonable. I highly recommend.

I'm a property manager and have used Terry and TCR for years. They are quick to respond and always accurate. They can handle small things like just replacing a faucet or major repairs that require digging, etc. They always pinpoint the issue and Terry follows up to make sure the customer is 100% happy. I used to use 3 or 4 different plumbers and now that I've been working with Terry, I never use anyone but TCR.

I even hire them at my own house when I need a plumber. In fact, one day I had a neighbor call to notify me that I had a leak at my house. I was 15 minutes away and I called Terry, and he was there and had the water turned off at the main before I was even home. The insurance company told me that he probably saved me (them) $25,000 by doing that.

Brett helped resolving the issue! Thanks so much for their efficient work!